amazon stopped working

Forum|Forum|1 year ago
December 24, 2024
3 replies
115 views

Amazon stopped working, rebooted etc. does anyone know if there is an issue?

thanks

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Best answer by Jamie A

Hi @Ian w. & @Highlandyeti,

There was an outage report for Amazon Music on the 24th, which would be the pop-up that @MoPac received, but this has since been resolved.

It looks like the outage didn’t last very long, likely why MoPac saw the message but was still able to use the service. If it’s still not working for you two, I’d recommend rebooting your Sonos system and network by powering them off for one to two minutes.

I hope this information helps!

H

Highlandyeti

Contributor II

Not working for me either on any Sonos devices.

MoPac

Headliner III

Just got the Pop Up warning about Amazon. Still works here in my area.

Jamie AAnswer

Sonos Staff

Hi @Ian w. & @Highlandyeti,

There was an outage report for Amazon Music on the 24th, which would be the pop-up that @MoPac received, but this has since been resolved.

It looks like the outage didn’t last very long, likely why MoPac saw the message but was still able to use the service. If it’s still not working for you two, I’d recommend rebooting your Sonos system and network by powering them off for one to two minutes.

I hope this information helps!

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