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Hello…. Just moved into a house that has an Arc, as well as an amp. Did factory resets/transferred ownership to me no issues. Now I’d like to add my mini-sub. Went through the same process, minus the transfer, says it’s connected to the system, but will NOT get assigned to the room group w the Arc ¿compatibility issue? It’s seems to drop from the system now as well. No router/connection interference that I can tell. Thanks for all input!

Can I please have the above information so I can arrange shipping to my place in Taiwan

Hi,I have one Sonos five and want to buy two Era 100. Do you think it's good idea or Sonos five will to much powerful for the 2 Era 100.Is is a good fit or it's better to buy another Sonos five.Thanks 

I have an Arc, Sub and 2xFives as a surround system for watching movies in the same room.Will adding a Port allow me to listen to CD player via these speakers?  I have seen conflicting posts about Arc and Port compatibility, hence asking the question direct.Yes, I know the Fives have a port allowing CD connection, but the stands block access and they are the wrong end of room.

I just got an lg g4 tv and can not connect the tv to the sound bar.   It appears the hdmi arc setting selected on the tv reverts back to a tv speaker setting when I try to connect the tv thru the app.  very frustrated  

Any plans on making the sub mini compatible with Move 2 speakers? I have a soundbar in my bedroom, but want to use the sub mini in my backyard bbq parties paired to my Move 2, or in the liivingroom where the Move 2 sits most of the time.I’ve read that is not compatible because Move is designed to move around, but not so sure about that.Can you track how much time a Sonos Move 1 or 2 is playing when its plugged in, meaning not moving? My bet is that Move is standing still in its charger 95% of time regardless of the region, music and lifestyle

Hi all,I am setting up Google Assistant to work with my Arc.During the process it decides it wants to control my Panasonic TV.As my TV has its own Google setup, how do I stop Sonos from managing the TV and creating conflict? Many thanks 

I have a system based on: Beam + a couple (front) of Sonos One directly connected to Beam + a couple of Sonos One in the rear.When I switch on the TV only Beam and front couple are automatically activated. To activate the rear couple I need to use the app.Any suggestion to fix it?thanks

The Sonos apps do not appear to support YouTube Channels properly.  I  have two channels; the first is my "primary" channel, that I use for video playlists, the other is one I created for music playlists.  This is a very common approach for keeping video and music playlists separate.I can add each of these channels to the Sonos app's Music Services, but I only see my playlists and content from my "primary" channel.  Content from the channel I use for music is blank. Very frustrating

Sonos beam works with the WiFi but the two SL speakers do not 

Recently bought Sonos Roam 2. Great product and satisfied almost 100%. But I am unable to make the Sonos mic appear on my Widows 11 sound input device list and hence cannot add the mic to the apps (like Teams). I have enabled Auto-TruePlay and mic LED is on. But still do not get the mic to work with any of the apps, including Windows own Sound Recorder.

I am about to receive an era 100 sold my play 5 gen ones but still have two play ones I am getting conflicting messages when web searching on whether or not I can run the play ones on the gen 2 appCould someone confirm if this is possible and the process or do I need to rune two apps Thanks for any help Bob Parkinson

I recently changed my router and lost my setup. I have now reset all of them and I'm trying to add them back, but I'm getting the message below.  couldn't connect to network. make sure you are using the right wifi and password. Then try again. Can any someone help please. I'm using a Cudy AC1200 Dual Band Wi-Fi Router.

Hi,I try to add a second Spotify account for my son but each time i have this message(sorry it's in french). I don't know why.Thanks 

Hi gang,I currently have Arc Ultra, 2 x Era 300 and Sub Gen 1.I’m trying to decide if its worth upgrading to the Sub Gen 4? Having spoken to some retailers, they have said that it wont really make too much difference from a sound perspective.If theres not a tangible difference, I’m going to stick with Sub Gen 1 but wanted to hear the thoughts of the community.Thanks ER86

I am attempting to add SiriusXM to the services on the iOS Sonos app, but when attempting to, it opens to a blank screen before I can enter my credentials. This does not happen with other services like Spotify. As anyone encountered this before?

Is there a way to get Dolby atmos working with no distortion in night mode using the streaming apps on Xbox?

Hello! Looking at these two scenarios and wonder what would work better for a reasonably big open L space and lots of music listening, some while moving some stationary and a decent amount of films. That's about the max I can do budget wise at the moment. Thank you!

i have the Problem that if i try to move the speaker from one Account to another Account, the process asks for more Information - Login to the old Account. basically i am in a deadlock of Accounts. does somebody have the Same Issing? how did. you manage to Switch to another account? 

Was forced to reinstall sonos app (android), got my play 1 setup OK - but just can’t find how to add content (e.g. sonos radio).  Anyone got a step by step pls?

I need the return address for Sonos so I can Sonos their paper weights back.  Ive spent 5000 w Sonos for speakers throughout our home, or office and our vacation home… What a train wreck.  The darn app doesnt connect 80% of the time.  If anyone knows of a class action lawsuit being filed against Sonos please let me know so I can join it….

I’ve been using the Sonos Arc with BT for a while, and everything was working great with my surround speakers. Recently, I switched to Virgin Media and got the Hub 5 router, but now I can’t get my Sonos Arc to connect.It keeps saying the password is wrong, even though I know it’s correct. It’s been driving me crazy – why is this never simple?Has anyone had a similar issue or found a solution to get the Sonos Arc working with Virgin Media's Hub 5? Any help would be really appreciated!

Hello everybody,I do own 3 speakers model play:3 and I would like to make them working with AirPlay.My question is: if I buy a Sonos Beam (gen 2) that works with AirPlay, will all my speakers work together with AirPlay ?if not, do you have any other solution ?Thank you in advance  thomas

Bought at best buy and after the app update and losing all my playlists i hope this company goes bankrupt and want to return    How do I return if its been sitting in the box it came in for six months.  Its the move 2

Why won’t Sonos allow me to run Sonos 1? I deleted Sonos 2, and reinstalled Sonos 1. I try to open the Sonos 1 app and it is forcing me to download Sonos 2 which doesn’t work well with my Sonos devices.