I’d likely try to look at what the TV is trying to send out the optical port. If it is anything greater than Dolby Digital (essentially Dolby Digital Plus, DTS, or Atmos, it will fail due to bandwidth issues in the optical cable. Essentially, you have to limit the TV (and any connected devices) to Dolby Digital, or stereo.
Hi @Mamacita1501
Welcome to the Sonos Community!
Sorry to hear of this issue you are having with your Playbar not working with one of your TVs.
If you connect the optical cable to the TV, but don’t connect the other end to the Playbar, do you see red light coming out of the cable? If not, then either there is a fault with the TV, or it’s optical output has not been activated in the TV’s settings.
I hope this helps.
