Trending Lyricist I

Answered

sound lag on surround setup

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Why can I adjust the sound lag in the wrong direction but CANNOT improve it on tv surround setup?

Between the Sonos adjustment and the Samsung OLED, I can only make the problem worse.

I waited years to pull the trigger on this setup and (in my wife's words...) "ITS UNWATCHABLE"

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UKMediaAnswer

Yes, TV source is Xfinity.

Also, I miss spoke. The TV IS the LG OLED

A quick search suggests that you turn off Secondary Audio Programming (SAP), please see:

https://forums.xfinity.com/conversations/x1/my-audio-video-do-not-sync-properly/610c22736e891e630f6960b5

Sorry, if this is something that you have already looked at.

Remember: Sometimes Red Wine helps :)

UKMedia

Why can I adjust the sound lag in the wrong direction but CANNOT improve it on tv surround setup?

Between the Sonos adjustment and the Samsung OLED, I can only make the problem worse.

I waited years to pull the trigger on this setup and (in my wife's words...) "ITS UNWATCHABLE"

The Sonos lag can only be increased. It’s not possible for the Sonos App to play audio before it receives it.

You don’t have a soundbar mentioned in your profile, can you confirm what Home Theatre Sonos device you have connected to your TV?

Remember: Sometimes Red Wine helps :)

SizzlalovaAuthor

Trending Lyricist I

My surround setup is:

Arc Gen1

Sub Gen3

ERA 300 Gen1 (pair)

I have set TV dialog sync to 0, group audio delay to (min) 75ms, and on the TV (Samsung OLED) I have done the same.

The delay is substantially more than 75ms

Live long and listen well!

UKMedia

I have the same Sonos setup, but with an LG TV, and Sonos App settings and don’t get any audio lag. Are you using an external source to the TV?

Remember: Sometimes Red Wine helps :)

SizzlalovaAuthor

Trending Lyricist I

Yes, TV source is Xfinity.

Also, I miss spoke. The TV IS the LG OLED

Live long and listen well!

SizzlalovaAuthor

Trending Lyricist I

I just tested it on wifi with Netflix and it is a noticeable improvement. So, the issue is with live TV on wired cable feed.

It's so odd

Live long and listen well!

UKMediaAnswer

Yes, TV source is Xfinity.

Also, I miss spoke. The TV IS the LG OLED

A quick search suggests that you turn off Secondary Audio Programming (SAP), please see:

https://forums.xfinity.com/conversations/x1/my-audio-video-do-not-sync-properly/610c22736e891e630f6960b5

Sorry, if this is something that you have already looked at.

Remember: Sometimes Red Wine helps :)

SizzlalovaAuthor

Trending Lyricist I

I've tried everything. NOTHING works

So frustrating. Hindsight is 20/20. 🙄😕

...at least music sounds good

Live long and listen well!

N

nik9669a

Senior Virtuoso

Complain to the tv manufacturers. They need to introduce a “video delay” feature. Many soundbars suffer from the lag you’re experiencing.

buzz

Grand Maestro

In my experience TV voice sync varies from program to program. I’ve been in a TV station central control and voice sync was already out of wack. When I pointed this out, I got a blank stare indicating that I “didn’t get it”.

The movie industry had this issue solved by the early 1940’s. In general I notice that voice sync is better on movie channels.

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