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The Sonos website says that Play:3 is compatible with S2 or S1. Several posts in this forum indicate that Play:3 can connect via S2 app. I’m trying to move Play:3 from the S1 app to the S2 app - unsuccessfully. This is what I’ve done so far.S1 app doesn’t have a “forget this system” choice, so I quit the app, and rebooted my Android Galaxy S21 with latest OS. Factory reset Play:3 (lights only ever flash white then go to solid white)Play:3 was also plugged in via Ethernet cable.Started S2 app.Chose Forget this system (I have a sound bar hooked up through S2)Add components.S2 recognizes both sound bar and Play:3Choose Play:3 to connectError message “This component is only compatible with S1 controller:”Sound bar connects fine.  Any ideas? Thanks.

Setting up a Yoga Studio and need a system that can handle using a microphone and listen to music at the same time. What is a good setup for this?

I’ve upgrade my IPad Pro M4 to latest iPadOS 26. When trying to stream music from YouTube to Sonos system via AirPlay/Blutooth, it  get the message “Something went wrong. Tap to retry”. Tap but still doesn’t work. But if I switch back to iPad speaker, works just fine.

I've been experiencing issues for the past few days—possibly since the update that rolled out yesterday. On my iOS device (iOS 18.7), I’m currently unable to enable or disable Trueplay. My setup includes a Beam Gen2, two Era 100s, and a Sub Mini (firmware 80.29.4).When I reboot the Beam Gen2, the Trueplay toggle briefly reappears in the app.However, as soon as I interact with it, the toggle vanishes again.It’s quite odd. Do I need to reset my entire system, or is something else going on?

Buonasera,volevo sapere se era possibile collegare un microfono esterno tramite adattatore LINE-IN  con sonos era 100.Grazie

Hi, wondering if anyone can help. I have a beam and 2 x One SLs set up as surround sounds. One of the SLs appeared to not be on the app so I reset, re-added to my systems as a separate room but it removed my beam from the app.  I reset all of them and found that whenever I now add SLs to the network they wipe my beam from the app. But the beam is still viewable and useable in Spotify. All speakers are up to date.  it anyone has any ideas it’ll be appreciated.thanks 

As a long term Sonos user I recently purchased an Era 300 to replace old Ones. The sound quality is excellent when playing music, radio, etc. however the Alexa voice is way too quiet. If I increase the volume to better hear Alexa the music becomes too loud. Is there anyway around this problem? Jim

I am thinking of upgrading my Move to a Move 2 (which has line-in connection).  I would like to use the Move 2 to play from my record deck which has an amp. I have the Sonos adaptor and  the cable. I would hope to then be able to group the Move 2 to the rest of my Sonos speakers to play music from the turntable. I think this should work, but before I make the upgrade investment I wanted to check if anyone else has successfully done this?Thanks in advance.

Hi. I have a beam and sub in the lounge and era100s in the kitchen and bedroom.The bedroom alarm works brilliantly giving music at the right time every morning. However using the era100 to go to sleep can be a problem. I have developed a long Spotify playlist with my Wife's favourite sleepy tunes and I will use my phone app to start this with a 30 min timer. Often the app says it cannot play the playlist and says something has gone wrong. Last night I managed to get the lounge beam to play the playlist and then I added the bedroom and cancelled the beam. However I could not alter the volume on the bedroom speaker or set a timer. I had to manually reduce the volume using the finger slider and then ask Alexa to set a timer.Do you have any suggestions as to why this era100 is unreliable. The kitchen era works well though I am not using it as a sleep assistant!

My sub mini has a blinking red light and I'm still able to use it as normal without any issues, but its annoying seeing that its blinking red. I pulled the plug out and did the reset method but it doesn't not go in to factory reset, it just reconnect to my sonos beam but still has the blinking red light. 

Has anyone else out there experienced issues with broken/jammed zipper on their Ace headphones case ???My case has the zipper broken and I have repeatedly contacted Sonos who have promised a replacement but are yet to supply. I have written many times and reply is very limited which has been frustrating.Very disappointing from a premium supplierDoes anyone know of a product that you can buy as to replace this case?

I have Ace headphones that I’d like to connect via TV audio swap to my Klipsch RSB-11 soundbar. The TV is an LG 65-inch Im a little confused as to how, if possible, I can connect the headphones to the soundbar 

Hii have a pair of Era 100, which work great when streaming Apple.I have also bought the Victrola Carbon stream turntable which is advertised as being Sonos ready. It connects wirelessly to the speakers. My problem is that when playing records on the turntable I can only get sound from one speaker. Initially both speakers worked but the quality was awful. I read that switching to Lossless will resolve the problem. It certainly improved the quality but now only works from one speaker. Im not very savvy in these matters, so if anybody can offer any help or suggestions I’d be very grateful. Kind regards   

My Sonos One SL and Sonos Beam have recently been unable to Airplay Youtube videos. They still work well with Youtube Music and Spotify and other apps with Airplay. The Youtube videos just turn black with a message “Something went wrong, tap to try again”. These speakers have not had any issues in the past few years. They are all connected to the same Wifi network and have the most updated system software. Is there a fix for this?

I have a country home, where I travel to every month. I recently bought a Move 2 and want to switch the wifi networks between those 2 places continously without forgetting / having to reconfigure the other. Is that possible?

Hi everyone,I’m running into a strange issue with the Sonos Controller app. When I make changes (like adding songs to a queue, adjusting volume, or grouping rooms) on my phone, the updates don’t always sync to the Controller app on my tablet or desktop. Sometimes it takes a long time to refresh, and other times it doesn’t sync at all unless I force close the app and restart it. I’ve already tried reinstalling the app on both devices, checked that everything is on the same Wi-Fi network, and confirmed both controllers are running the latest version. Still, the problem keeps happening. Has anyone else experienced this syncing issue between different controllers? Is there a setting I might be overlooking, or could this be related to my router/network setup? Please assist as I am not a technical person. Thanks in advance for any guidance!

After again losing the ability to use my play 3 on my sonos network i did the usual; power reset router, power reset play 3 then a factory reset of play 3.  this has notmally worked, sadly not this time, the SONOS app (Iphone) will not connect despite the Play 3 having a green flasing light (it is connected to my router).  Can someone please help?

Hello, is there a way at Sonos to connect 3 or 4 devices (arc ultra, sub 3gen, 2x era 300) simultaneously to a source (TV / Video projector) that will emit sound via Bluetooth? The idea is to be able to use my Sonos sound system as a "home cinema" with a source that emits via Bluetooth. Thank you for your answers and feedback. Arnaud

I have an audio technica AT-LP60XBT Bluetooth record player and want to know if this hypothetical set up will work. The thought is it to have it be able to connect to one era 100 via line in and then be able to move around my sonos speakers depending on which room we are in.  My set up: Family Room:arc ultra Sub 4 Dining room:2 Era 100s (stereo pair)record player  When I first got the sonos (arc, sub, 2 era 100s), I was able to connect my record player to the arc ultra via bluetooth. For some reason I am not able to connect to it anymore. It will connect to a yamaha soundbar on the other side of the house before connecting to the arc ultra in the same room. Not sure what happened or why things changes.  When I was connected via bluetooth (arc ulta/sub 4 and record player) the sharing between dining room and arc ultra was not smooth.  I want to seamlessly share between my rooms (dining room and family room) while playing my record player.  Will I be able to accomplish this by hooking up

Hello,  I have recently purchased a new LG G5 OLED tv and a new Sonos Arc Ultra and Sub 4 (+ 2 ERA 100s, not hooked into home theater, they are set up in a different room). I am experiencing audio skipping that is quite frequent and very frustrating. Sometimes it happens every few minutes sometimes 2-3 times night. It tends to be more frequent than not. It happens with anything I stream from my tv, does not happen if I have my xbox hooked up or stream music from my phone. Here is my set up. LG OLED G5 (2025 model), hooked up with Sonos Arc ultra and Sub 4. This problem has occurred when connecting to my tv both through bluetooth and hdmi arc. This issue has happened since day 1 out of the box.  To mention this issue did not happen with my new tv and old samsung sound bar, it only started happening with the new Sonos set up. I love the sound from the sound bar and sub, but the skipping is driving me crazy. This is unacceptable for a $2k sound set up. I will return if issue is not resolv

I just reasonly got a second Play:1 and was excited to try them in stereo. However I noticed that they occasionaly fall very slightly out of sync, like lower than 1 ms latency between the pair, but I could very clearly hear the phantom center switching between left and right. Sometimes when the latency is high enough there is no phantom center anymore, making the music sound weird. Is there a way to fix this? I’ve tried resetting the pair, or ungroupping multiple times, but it seems that every time I group them the slave channel is always very slightly (~0.2 ms?) faster than the master, it switches between the two between songs though.

How to set up my boost and play base to work with the s1 controller?

I have a port hooked up to a vintage music centre via analogue (obvs). All has been well but recently the port has started making a weird noise. It’s hard to describe, a digital noise that isn’t particularly loud but is noticeable. It almost sounds like something from an old space invaders game. It occurs every 56 seconds and regardless of whether music is playing. If I reboot the Port it will go away but returns after some time, don’t know exactly when.  I’m presuming the Port is faulty but wondered if this was a known issue. Has anyone experienced anything like this? 

Hi! I have old Sonos connect on a NAD amp. I would like to connect Sonos in-wall speakers. As they are passive it should work properly.Have you tested this configuration? Do you confirm ? My plan is to be ready to change the Connect to a future Port and Sonos Amp later. Thanks for the help ; )

I manage my local music with Apple Music.  I then copy the entire music directory to a NAS so that the tracks are always available.  In the past, Sonos could harvest the playlists out of the .muscilibrary database but that recently stopped working.Is this a know bug?  Is there a work around?  I’ve attempted to use .xml and/or .m3u playlists as a tactical solution but Sonos flat out ignores the .xml files and the .m3u files show up as playlists but the list itself is empty.Thanks for any guidance.Charles.