Product Info
Beam 2
EQ: Bass +8, Treble +4
Loudness: On | Speech: On
Trueplay: No (don’t have Iphone)
Connected via eARC → Samsung The Frame 2025 TV using default audio settings (Dolby/Atmos when available)
Description
Ever since I got the Beam 2 about 1.5 years ago I have felt that there is something “off” with the sound/dynamic range and it’s not really consistent. The dialog in news and sometimes movies often feel thin, flat and “sharp/harsh” with no warmth or natural bass/resonance. So first I thought maybe it was an issue with the bass radiators but oh no, in movies there is insane rumble during action scenes/explosions for example. Almost like there is a sub in the room. So no complaints there. But somehow the bass is just not there in dialogs/human voices.
When I press my ear to the soundbar I can hear that the left midwoofer next to the center tweeter being a bit louder and more open compared to the right one which is a bit more closed but with more bass. Not sure which one is correct. Also, the two midwoofers on the sides are almost completely silent (?), especially during dialogs. I only hear some weak and weird ambient sound there, barely noticable. Is this normal?
Furthermore, I notice that when I am playing content from my Apple TV using Airplay to the Sonos I get the same sound on all four woofers. The dialog is there in the outer ones as well.
I have spent hours with tech support, they have run checks on the unit for potential driver/firmware issues but found nothing. And when I tell them that the sound is “fuller” and warmer with more bass using Airplay from my Apple TV they just tell me that it is expected due to “different input” and that the outer ones are not supposed to play like the middle ones in a regular Dolby/TV setup.
I am not sure what is going on here. How can everything sound so different and why is there no bass in my dialog when using HDMI but different using airplay?
Should the outer ones be silent/toned down? And how come there is such as MASSIVE difference using airplay?
Please note: I recently got a new TV (The Frame) but the issue was the same with my older TV as well so shuldn’t be that. I have also tried three different HDMI cables, no difference.
Thanks!
