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30436 Topics
Zeek78
Zeek78Enthusiast II
asked in Controllers and Music services
when will the shortcut to the Equaliser on volum slider return?

When the new app was released, we were promised that all the missing features would return within a few months. But as we all know, it ended up taking much longer than that. In the middle of all the confusion, I asked Sonos directly if — and when — the volume button shortcut to the Equaliser would come back. I quickly got a reply saying it was just around the corner, and that it was now a priority since many users had contacted Sonos specifically about this missing shortcut. Well… it’s now been almost a year since I was told it was just around the corner. So I hope it’s okay for me to ask here: When can we realistically expect it to return?

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aneetTrending Lyricist I
asked in Home theater
Arc ultra not connecting

I just bought a Sonos Arc Ultra with Sub gen 4 and 2 Era 300's, I connected the arc to my 5g network, then added the sub, and tested if it worked, I could stream music, no issues. Then I wanted to add the 300's but got the message that they can only be added to a 2G4 network, so I wanted to connect them to 2G4 (different SSID) and then got the message that they would be on a different network than the Arc.After everything finished, it said that the sub and the 300's were not registered (even though the sub shows up in the living room), but whatever I tried, all the time it says an update must be made but when I activate this it ends with an error 1001.So I decided to connect all to the 2G4 network, when I update the network all goes well, all is found and it says that my network is now added as trusted network, but then when all is finished and I get to the main screen of the app again, it says there is nothing connected to my network, I restarted everything but same thing, I tried thi

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panapTrending Lyricist I
asked in Speakers
Sonos "repeat" does not work as expected

I select a folder with some 24 tracks in it.  The folder is on a Network Attached Storage (NAS) device I have my music on.  I start to play them.  All goes well.  I select shuffle and repeat (not repeat 1).  I expect the 24 tracks to be played indefinitely or until I stop to play.  This is within the Sonos app running on an iPad.  The app stops playing the tracks after some seemingly random amount of time and tracks, frankly I am not even sure, I have not checked it yet, if it plays all the 24 tracks at least once before stopping.  When it stops, the queue points to a track in a middle of the list.  I can press play and the app will restart playing the tracks but it will stop again sometime later.    To sum up, no other apps or services are involved, only the Sonos app and a folder on a NAS device.Please help.  What can I possibly be missing here?  This, to me, is a very basic function.

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StrayTexelContributor II
asked in Controllers and Music services
Can’t find TruePlay for Sonos Arc (iPhone)

I can’t find the TruePlay option for my Sonos Arc when on my “Living Room” page on the new app, where I have an Arc (gen 1), Sub (gen 2), and 2 Sonos One SL’s as Surrounds. This is the same on my iPhone 15 Pro, my iPhone 11 Pro, and my iPad Pro OLED. Any ideas?

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xtoalexAvid Contributor I
asked in Controllers and Music services
how to get youtube to play on your sonos from a pc

my mac blew up ...and i didnt want to do that platform anymore….so i bought a lenovo AIO 3all in one…….i have two sonos 5;s connected to a min sub woofer...i can get spotify to play by selecting in house ...and i can play my radio stations through the sonos app….but how do i get utube to play ...and dose a direct headphone jack from the 5.;s to the lenovo aio 3 ...a line in work ...with the single jack ensuring the two 5;s and the mini sub are grouped  

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RandSContributor II
asked in Controllers and Music services
asked to sign in, but already signed in

I’m trying to add a speaker has disappeared off my system (but that’s for another topic when I’ve got it sorted) I hit the + To add speaker or component and it says “sign in as the system owner” but I am already signed in.

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AjTrek1
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DaviddlContributor I
asked in Home theater
Deactivating the touch zone was 300 in home cinema

Every time I accidentally clean or touch the top of the Sonos Era 300, which I have as rear speakers, an orange light flashes and they are deactivated. For them to work again I have to unplug them and plug them back in. It's very annoying Is there any solution? Thank you

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AjTrek1
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jameskal811Contributor I
asked in Headphones
Sonos Ace Crackling Static/Popping with certain sounds - issue with ANC

Hi all, anyone else hear have some Sonos Ace headphones and can test this for me? I have two Sonos Ace headphones (wife and I) and they both do it. They’re both brand new. Sonos have told me they’re both faulty and to return them both but I’m thinking it’s more of a widespread QC issue. Put volume low or even off, and test with both ANC on and also in Aware mode and get some cutlery and drop the cutlery into the cutlery draw so it lands on other cutlery. This noise seems to make the headphones make a loud crackling static noise. It’s not just with cutlery, it’s lots of other loud metal or clicking noises. It’s like the ANC can’t handle it. This is definitely a fault with the ANC on these headphones and needs to be fixed.the noise does not occur when audio mode is OFF, only ANC on and Aware. 

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b-michael7Contributor I
asked in Headphones
It’s impossible to connect two Sonos Ace headphones simultaneously to the Arc.

Hello, I’m writing today to add my voice to the many requests already made on this topic. What a surprise yesterday afternoon, when my wife received her Sonos Ace — which we had purchased specifically to avoid disturbing our children when watching TV in the evening — to discover that we cannot connect both headsets simultaneously. This is extremely disappointing, especially since Sonos promotes this feature as a selling point of the device. We appreciate the quality of Sonos products, but we are disappointed that this function — implicitly suggested through the sale of duo packs and the advertised benefit of connection with the ARC — is in fact not currently possible. We sincerely hope you will add this feature soon.Is this planned ?  

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jgatie
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Jamdon1Contributor I
asked in Components and Architectural
Line-In Adapter

I just purchased 4 Sonos ERA1 and 1 ERA 300…I’m loving the experience. I would like to use them with my TV until I can squirrel away the funds to buy an Arc Ultra. Is the Line-In adapter the best way to achieving my goal? Thanks in advance.

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FourFoldSockContributor I
asked in Home theater
Audio Cut Outs During Gapless Music Transitions

When I play Apple Music through the Sonos iOS app using my Arc Ultra with Sub Gen 4 and Era 300 rears, playback is not gapless. On albums with seamless transitions between tracks, the Arc briefly cuts out during transitions — going completely silent until the next track starts. The music playback setting for the Era 300s are set to Full, and Spatial Audio is turned off. Has anyone else experienced this issue? Any ideas for a fix or workaround? Thanks in advance!

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Jamie A
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Shamus1066Contributor I
asked in Controllers and Music services
Recognition of more than one sonos speaker in the app

I have a Roam 2 and an Era 100. I cannot get the app to recognise them both at the same time. They are on the same network and are recognised individually if the other is switched off. I'm not trying to stereo pair them as that's not poss but it would be nice to have them playing the same music in different t rooms. Is it just me being a muppet or what? 

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SlamboContributor I
asked in Home theater
Sonos Playbar audio from TV faded in and out. Now no audio from TV at all.

My Sonos Playbar’s audio from my Sony TV started to fade out to nothing. Then I would get it to work again. Then it fades out again. Now no audio from the TV comes through the Playbar at all.The playbar still plays spotify and other music from my phone. I have tried replacing the toslink cable, plus I feel i have tested all other steps for these issues. I have also reset the playbar but no audio from the TV. The TV software is up to date.   Does anyone have any suggestions?The main role of this device is for TV audio and thats the only thing that does not work. 

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Airgetlam
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Acaboy69Contributor I
asked in Speakers
El WiFi de Sonos es un dolor de cabeza

La bocina no se conecta a puntos de acceso inalámbrico de alta gama, en banda dual 2.4/5 Ghz y con clave WPA2/WPA3. Moderator Note: Google Translate- The speaker does not connect to high-end wireless access points, in dual band 2.4/5 Ghz and with WPA2/WPA3 key.

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TxppleContributor I
asked in Home theater
Cannot connect dual Gen4 subs to Arc Ultra

Hello,I bought an Arc Ultra and 2 Subs Gen 4.I have everything set up over wireless only and all are visible in the app.  I can connect one of the subs  to the Arc Ultra but not two.  I can connect the first one fine, and then when I go to either Add A Second Sub under Ultra, or by trying to connect the second sub to the Ultra, it fails.  It actually says the second sub was connected, the ultra makes a bong sound that it adds, but the second sub never attaches in the app and it doesn’t play.  I have disconnected both subs and tried them in different order and the first one always connects, but the second one cannot add per above.  So both subs are confirmed working if it is the first one added, but I can never succesfully add a second sub.  I’ve gone through the menus attempting over and over and reboots, etc., and it just does not work.  What am I doing wrong here???  Its extremely frustrating and have wasted a good part of a day now trying to do this and going through all the waiting

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RemFanUKContributor I
asked in Speakers
EQ Settings on Beam Gen 2

I have updated the Sonos app on Android which was mandatory and it looks like the EQ is now missing. How can I change the bass and treble settings or can I not do this? Thanks.

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MbagsContributor I
asked in Components and Architectural
TV/Music (turntable) Setup - Wiring & Components Question

Hi, I’m setting up a home theatre and need some advice on wiring and what components to get. I have a sonos arc, sonos in-ceiling speakers (x2), amp, & sonos roam. I also plan to get the pro-ject T1 turntable.  My goal is to watch TV with the arc + in-ceiling speakers. And occasionally listen to music on the pro-ject t1 turntable on the arc + in-ceiling speakers. Not at the same time of course. I asked ChatGPT and it told me to get 2 amps.  Is this possible with one amp? Is there anything else I should get for a TV/Music setup?

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jgatie
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Fred SmithContributor I
asked in Headphones
sonos ace

Does Sonos ace work on the Sonos s1 app

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jgatie
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SoundsgreatContributor I
asked in Headphones
sonos ace open to strangers in public

Ive read a few things on how to stop people having access to my sonos while at home on wifi but why is there nothing when im out in public.  I was recently powering up my headphones and someone connected to them.and played their music.  Then I didn't have access to play music until I was out of range from them.  I dont have multipoint access turned on.  This is a huge let down...what can I do?

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melvimbe
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oldrosestereoContributor I
asked in Home theater
Grouped amps don't follow volume control with main amp

Grouped amps don't follow volume control with main amp

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OlivierKContributor I
asked in Portable speakers
ROAM Bloquée led rouge fixe - Roam solid red light

Roam bloquée Lorsqu’il est branché led rouge fixe impossible de l’éteindre, impossible de le réinitialiser, il reste bloqué  Moderator Note: Google Translate- Roam blockedWhen plugged in, the red LED is steadyIt can't be turned off, it can't be reset, it remains blocked.

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Mr. T
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PhilC2Contributor I
asked in Controllers and Music services
Streaming services disappearing every day

Every morning, the Sonos app shows no services. I have to re-add my Apple Music subscription, and I now have eight Apple Music profiles in the Sonos app (all with the same apple ID). Sonos Radio disappears too and comes back when Apple Music is re-added.  How can I make Apple stay? I was hoping to expand my setup, but it won’t be worth it if I have to add my services every day. 

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Toni GutierrezContributor I
asked in Portable speakers
Aplicación frustrante

Me rindo, es imposible gestionar de forma cómoda vuestra aplicación, los equipos portátiles se desconfiguran constantemente, y es una pelea agotadora conseguir que se sincronicen, Una lastima, tenéis buenos altavoces, pero una aplicación inestable que consigue que la experiencia de uso de vuestros equipos portátiles sea una frustración constante, antes de poner a la venta equipos portátiles, deberíais comprobar su funcionamiento y estabilidad, porque por el precio de vuestros equipos, deberían funcionar mejor que un altavoz del bazar chino. Moderator Edit - Translated by Google:I give up. It's impossible to comfortably manage your app. The laptops are constantly getting out of configuration, and it's an exhausting battle to get them to sync.It's a shame. You have good speakers, but an unstable app that makes the user experience with your laptops a constant frustration. Before putting laptops up for sale, you should check their functionality and stability. For the price of your devices,

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buzz
buzz
asked in Home theater
Karaoke and HDMI-ARC

I don’t usually recommend attempting to use SONOS for Karaoke, but I’d like to hear from anyone who has attempted using the HDMI-ARC or HDMI-eARC connection to a SONOS soundbar. The latency for this connection is 30ms vs 75ms for a Line-In connection. The 75ms delay is totally frustrating for most people. Is the 30ms delay tolerable for you?

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marcusleslieContributor I
asked in Controllers and Music services
Tune-in drop outs unresolved after several years

tune-in radio series are a constant issue with dropouts, disconnecting to service and reliability - there are conversations and questions regarding this issue on this support chat that go back a number of years yet the issues remain the same and are unresolved. the service is not compatible with Sonos and should be removed - and this will remove the frustration.

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Airgetlam
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