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Hi all/anyoneI have a Roam 2 with a Sonos wireless charger and plug.Unfortunately the lead is too short so I added a 1 metre usb extension lead. All worked well but on one occasion the battery discharged overnight, so I replaced the extension lead with another and all was fine but yesterday the wireless base started flashing red so I took the usb extension out and all it all works, but I cannot put the speaker where it needs to go.I’ve found out from the Sonos bot that I need a cable capable of delivering 5v/2a (10w) of power. Has anyone had any luck with this?Thanks for any help.

Any recent changes to the S1 app? Or are there issues with the new Pixel Pro 10 phone?For nearly 2 years now, I've used the S1 app with older Play:5, Gen 1 speakers in my shop.  I've had two of those speakers set up as a stereo pair and it's worked great. Last week, I upgraded my phone from a Samsung Galaxy S21 to a Google Pixel Pro 10.  The transfer process pulled/installed the apps that I had on the older phone onto the new phone.  Not sure if they are the same version of the app software or not.The S2 system works just fine (once I logged back in) and all the units in the house are working as before.  But the Play:5s on the S1 are not.  I've uninstalled & reinstalled, factory reset the speakers and re-added them, both in the shop and also tried it inside the house.  I've successfully gotten 1 of them to work when plugged into my router, but it'll die a few minutes after removing the Ethernet cable.  And when I try to add the 2nd speaker, the first one dies.  I've rebooted compon

I like that the dialog is very easy to hear without having to turn on any dialog adjustments. The problem is I barely hear the left and right channel audio. Background music is barely audible. I’ve tried it with both Trueplay turned on and off and there isn’t much improvement. I know the left/right channels are working because I hear music. Anyone else have this problem?

I have factory reset my old Play 1s, can I now gift these to my daughter to set up in her new home on her own account/wifi network?

Hardware:Sonos Arc (firmware 18.4, build 95.0-77060) 2x Sonos Era 300 surrounds (firmware 18.4, build 95.0-77060) Sonos Sub (firmware 17.2.5, build 86.7-77050) All on dedicated Sonos VLAN, UniFi UDM Pro with U7 Pro AP, all devices AP-locked, static IP reservations setProblem: The Arc repeatedly drops completely off the network, bringing the entire group down with it. The app shows all four devices as "Not Connected" and a full power cycle of all devices is required to recover.Network logs confirm the sequence every time:Arc drops off WiFi first Era 300 surrounds and Sub immediately start disconnecting and reconnecting, trying to find their controller Entire group unavailable in app until power cycledThe Arc is most likely the root cause, the surrounds and Sub are just reacting to losing their controller.Signal and network are not the issue:Arc shows excellent signal (-27 dBm) when connected All devices have static IP reservations All devices AP-locked, no roaming No firewall rules bloc

This concerns a problem I have using S1 on my Imac desktop only.; no problem when using it  on my Iphone or Ipad.  On the Imac I am unable to perform the basic function of searching within Amazon Music (searching within any specific field: Artist, Album, etc.) in order to then “drill down” further “.o specific searched-for items and add them to my queue.  Having chosen Amazon Music under “Select a Music Source”  I end up with the screen in the attached photo. The “Search” functions within this screen seem to point only to Artists, Songs, Albums etc. that  I have previously accessed (on previous S1 outings), but to come up empty for my current search “argument”.  Any advice much appreciated! 

I have 5 older Sonos speakers, all require being plugged in, If I want to add speakers can I buy the newer wireless and will they all be able to be grouped together and played at the same time? Thank you!

I am running the latest Sonos firmware 17.2.3 (build 90077070) with several Sonos One’s and a Sonos Move.  My controller(s) Macbook Pro M5 Max (MacOS Tahoe) and iPhone 17 Pro (iOS 26.5) -- iOS Sonos is also up to date.After a recent update to Sonos, I have again experienced speaker sound sync issues.   I have not changed anything in my setup or configuration.   I have one Sonos One hard-wired that was intended to overcome prior similar issues.   These speakers are all within less than 25 ft proximity to my Netgear Orbi RBR850.So my question is has anyone noticed this degradation since recent Sonos controller updates?   I recall this being a long-term Sonos issue.

I burned a new album to my music library. I played it several times on that day. The next day, I went to play it from my Windows Sonos app. The app said it had updates. I applied them. With the same playlist on the same speakers as the day before, I went to replay the album. It failed withCouldn’t play <music library file>.flac. Try again.I rescanned my music library. That did not help. I tried again and again. That did not help. I waited for a couple of hours and I could start to play the album. I stopped midway through the first song.Today (two days later) I retried playing that same album on different speakers. I get the same error. I tried other speakers, even the original ones, and I still get the same error again and again.The only thing that has changed in my system was the Sonos update. Did Sonos break my music library again? Apparently so.Am I the only one?update:I tried replaying the two prior albums from my recently played history.They started to play fine. I then trie

Does anyone know where or how I can purchase the original Sonos Ace travel cases? I think they’re beautiful and high-quality; it’s a shame that, since I’ve been moving around a lot, I lost mine. I’ve tried looking for original options, but they’re not available on the official Sonos website.I admit it was my mistake, but I’d like to buy an original one. Thanks.

Is Sonos resolving this support problem?

How can I get this speaker to work?Moderator edit: Picture with serial number removed

As per title, i use two sonos one 2nd gens. One fell and now the bass is distorted (unless i put -4 on equaliser)Ive opened the speaker as im impatient, if i have the speaker opened slightly the distortion stops. Obviously i dont want that but before i go any further, can i really fix this

I want to install 4 satellite sonance SGS Speakers and 1 sonance SGS subwoofer. I also want to listen to music via the Sonos amp for this zone. Can I use one Sonos amp or do I need the Sonance amp and also a Sonos port.

I’m moving to a new home and I have a Sonos system in my current house with built-in speakers. Should I take these components with me to my new house where I will have standalone speakers not built-in speakers? 

Hello everyone. Apple music does not play. Gives me the song title and the album cover but then says the connection was lost. Does it 3 or 4 times then drops. All the other services (pandora, audacy, iheart) work just fine. Does anybody have the same issue? Thanks.

TV audio will connect to my beam and sub only when i first turn the tv. The amp will connect only after I turn the TV off and turn back on the second time.

Hi - we have a new arc ultra. It says it is connected to our new Samsung TV. Xfinity is our provider. We can watch TV and get sound from the TV sound. When we change the TV sound settings to the arc ultra we get no sound. Everything appears to be connected properly.  Why is there no sound from the arc ultra? Thanks!

I use a Sonos One stereo pair in the bedroom and frequently use Sleep Timer.After recent updates, when Sleep Timer finishes and playback fades out to zero, both speakers show a solid green LED during the night.Important behavior:If I manually pause playback → no green LED appearsIf Sleep Timer ends playback → green LEDs appearSpeakers remain fully online and functionalNo need to restart or reset devicesThis did not happen previously and seems like a change in behavior after recent Sonos app/firmware updates.Since this occurs in a bedroom use case, the LEDs are disruptive at night.I suspect Sleep Timer end-state is now treated as mute/idle, triggering the green LED.Can this behavior be confirmed or reviewed?

Hey, Pic is Ai but I have this unit which im thinking of resting arc ultra. Tv will be on wall. My partner does child care so im trying to figure out protection for the arc during day time. I was thinking if building a wooden case to go over it during day time and when it not in use. Anyone got any better ideas.You may ask why not put on the wall with tv. That leads me to second question.Im looking for tv to go on a fireplace or pull down tv mount thereby I can pull tv out a bit and lower the height. There are not that many mounts out there with lots only got a few reviews and untested. Anyone know a reasonable price secure/sturdy tv drop down mount. Please note im in UK so mountle mount does not ship to uk unfortunately. Just to add most of the mounts don't do brackets for soundbar too. So if I put soundbar on wall, when I pull down tv it will cover the bar which is a problem.Thanks all 

When someone borrows my sonos move,can they just download the app and connect via Bluetooth or do they need my login info?

My 5 Sonos speakers all play music from my network share except my new Sonos Play.My new speaker will play music from Spotify without problems. Any ideas, regards Adam 

How will I be able to update my music library when the desktop app will no longer be supported on Apple Silicon Macs? I don’t see this function within the IOS app.

I am pretty cdrtain this has been asked before but I cannot find any reference to it so here goes:-My HDMI cable connecting my LG TV to my Sonos Beam has developed a fault (picture below), what is the best high speed HDMI cable that is compatible with my system please? 

Would there be any benefit in having a 9 band EQ in front of my Sonos?...Definitive Technology powered sub and Definitive Tech Mythos speakers...