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App tells me that I keep needing to update network, even after I do it and it’s verified, it tells me I am not connected 

Out of the blue last month my Sonos one stopped playing music on YouTube music. I’ve tried unlinking and de authorising and nothing seems to work I swapped to Alexa and had no issues other than Alexa doesn’t let you use YouTube music and since that’s the service I use. effectively I’m left with a paperweight as it stands 

I have some ghost boxes (dimmed out, don’t do anything when touched, can’t be removed when editing the list) in my Sonos favourites in the iOS app. On the web player they are not visible.  anyone know how I can rid of them or can Sonos fix this bug? tia 

Bonjour,Je voudrais investir dans un pack Sonos avec deux Sonos Era 100 et une Sonos Beam.Mon vidéo projecteur est un EPSON EH-TW5400 et ne possède pas de sortie Bluetooth. Je préférerais utiliser une sortie Jack plutôt qu’avoir à utiliser un émetteur Bluetooth.Savez vous si ces produits seraient compatibles ?Merci d’avance Moderator Note: Translation by Google Translate- Hello,I'd like to invest in a Sonos bundle with two Sonos Era 100 speakers and one Sonos Beam.My projector is an Epson EH-TW5400 and doesn't have a Bluetooth output. I'd prefer to use a headphone jack rather than a Bluetooth transmitter.Do you know if these products would be compatible?Thanks in advance.

I have 2 speakers, one in the office, the other in the family room. The office speaker Works just fine, the family speaker is not detectable.  I did the rest by unplugging from electrical but its still not detectable.  Its plugged directly into the router.

Why won’t my Play:1 and Play:3 connect after a short power cut? I have factory reset both products and also reset the S2 app…all to no avail. I cannot reconnect the Play speakers and this has been over a week now, but somehow my Beam seems miraculously immune to any issues whatsoever and has remained constantly connected! You couldn’t make it up. Why is Sonos so clunky and difficult to use? Has anyone had a similar issue or maybe help with any advice? 

Hello,I have a sonos arc ultra + sub mini + 2 era 100 as surrounds. I have a problem when I recalibrate the system if trueplay has already been done once. The sweeps are very loud and almost unbearable. I have to do a hard reset (and link the sub and the era 100) before performing trueplay again. By now it is the only way i found to perform trueplay at a bearable volume.Is it a normal behaviour for the arc ultra or do i miss something ? I use an iPhone se with advanced trueplay.Moreover, if i perform simple trueplay on my android Phone, the sweeps are also very loud and the switch on/off for trueplay does not appear, even if trueplay finished without error.

My Sonos system is getting along with my SMB NAS now. Except one album out of 2000 is showing up wrong! Below you can see that Sonos shows two copies of the same album, although of course there is only one. And (much worse!) that “album” only has one song listed, even though there are 20 on that album.  Looking at the tags there isn’t anything odd about that album. Ideas? The single song​​​​​​the album shown twice 

I have recently stopped using Napster as my music source and have started using Amazon Music . My subscription to Amazon Music is the Standard - Individual at £9.99 per month.Using the Sonos app I am unable to select artists or tunes I enter - no selections can be found. I can play generic music so I know my Sonos speakers are OK.My question is should I be able to select what I want to hear with my Amazon Music Standard - Individual subscription (as I could with Napster) or do I need to upgrade my Amazon subscription to a more expensive option.

I have a SL speaker in my garage I want to run 24/7/365 but that never works. After a couple days the music stops, I go the app and tap play and away it goes again. Why does it just quit playing music?

When playing a podcast in bbc sounds the queue is back to front so old episodes keep playing. Has anyone found a fix to this? 

Please allow a future integration with home assistant by allowing the sonos speakers to work as satalites for Home Assistant.  Or integrate sonos voice to communicate with home assistant. It just makes sense that this is on the pipeline for updates. I like many others are well invested in the sonos ecosystem, with speakers in every room. , its just annoying having to run sonos, alexa and have a separate satellite for HA.  With sonos voice being the most non-cloud friendly,I thought you would pair well with HA. I hope this gives food for thought and I hope to see some sort of improved integration with HA in the future. Help male smart homes smarter 😄 Thanks Dave

HiThere seems to be a lot of conflicting information about which Sonos speakers play lossless and also how to tell.  I have the following set up: Play:1 and One paired in one roomPlay:1 and One paired in second roomEra 100 in another room  Will any of these play lossless? If so, how do I make sure it happens or is it automatic?I always play directly from the Sonos app with integrated Apple Music thanks  

I am strongly considering purchasing the new Sonos Play. I first need to know if this speaker can be used in combination with the Sonos Beam (Gen 2) that is currently being used for my TV. Or can the Move 2 do this?

I bought 10k worth of Sonos and now none of the Move 2’s stay connected for more than a day.  I call support daily and they have no fixes.  They say it is WiFi related because that places the blame on someone else. I don’t buy it.  Before I spend 10k on another solution and take joy in burning my Sonos equipment and posting on YouTube+ I wonder if others have recommendations.  

I am trying to connect a stereo pair of Sonos era 100 to rega turntable with rega pre amp and Sonos line in cable. When I play as pair sound coming from non line in speaker only. Can have them playing together as a group but not stereo pair.  Sonos technical team not yet been able to resolve.  Have tried changing both to 2.4ghz. Unpair then repair. Tried changing autoplay, delay, factory reset.  Line in showing as right speaker, have read this may be issue and needs to show as left, cannot change this setting though.  Anyone got any new ideas? 

I think the answer to the question that I am asking is “No” but just in case someone has found a solution, I wanted to ask anyway.I enjoy listening to college baseball on the weekends while I am doing chores and working outside.  Is thee a way to connect my iPhone 16 Pro (as it plays my Varsity app) to my Sonos so I can listen throughout the house and my garage?  Now, here is the hard part.  I have the Gen 1 Sonos bridge.I really do not want to drop $500 on a new product from Sonos as my current system still works fine.  Feel free to laugh at me and make fun of me but I am hoping someone has a solution. Thanks.

I have a play one that has been working on the Sonos S1 controller app.  I recently took it on vacation and it looks like it somehow was updated so that now it will only play on the new Sonos App.  Based upon the Help articles, it says that I can downgrade it back to the Sonos S1 controller app but I can’t seem to figure how to do that. 

Music Library scan ignoring first 100 or so subfolders of my first shared folder. I have a shared drive with music. The top directory structure of the folder looks like this:/1/2/3Each of these top level folders has subfolders named /Bandname (whatever the name of the band is). There are thousands of files. around 2TB or so of music.This worked pretty well for a long time now after Sonos re-enabled this functionality with the app revamp.For whatever reason Sonos library scan is now ignoring the first 100 or so subfolders of only the very first folder /1. The rest of the folders are fine.  I fiddled with this drive, defraged it, renamed the folder, dragged the files off, defraged again, put the files back, renamed the drive itself, changed the drive letter. Sonos scan still ignores them.  Could be that 1 or more speakers has a corrupt or full memory? Would resetting 1 speaker fix it? Anybody ever see this? Don't want to reset every speaker in the house. Seems extreme.

Has anyone successfully connected these two components via WiFi? Victrola says it will connect to the Symphonisk via WiFi. But I am having trouble pairing.Advise appreciated! 

Looking for some guidance on the best way to incorporate my new Sonos Beam with my existing equipment.  What i currently have:Main TV Room:4 wired speakers - 2 front, 2 rearWired subTV3rd party amp that’s controlling all thoseRest of the downstairs:Sonos ConnectSonos Connect AmpThese are controlling a few other zones downstairs, AND they are an Input into my TV room amp for when we want Sonos playing the speakers in that room Now I’ve added a Beam that I want as a center channel for 4 speakers and amp in the TV room.  Can that be configured with my current equipment or do I need a separate amp?

I have Ace connected to my account. I want to give it to somebody else (who has a different account). How do I remove this Ace from my account so that the other person can add it to their account?Thx

I have a Sonos One. At the end of January Google Assistant stopped being able to play tracks on Spotify (it would work with other commands). There was at least one other forum post about a similar issue and there was even a Status post at https://status.sonos.com/ for the issue. I opened a support case and it was recommended that I watch the status post.However, a couple of weeks ago the status post disappeared (I can no longer see it, but the link was https://status.sonos.com/incidents/5g9b95ggcymg) and yet it still doesn’t work. I have tried many variations on removing and resetting connections and still nothing.Surely I am not the only one who still has this issue?! Thanks!

Hi,I'm experiencing an issue with my brand new Beam (Gen 2) where dialog audio occasionally cracks/distorts. It doesn't happen constantly, it seems to occur at certain frequencies or volume levels, but it happens frequently enough to be noticeable and distracting.See the attached video for an example. Around the 7-second mark, when the person says "where even more adventures await us," you can clearly hear the word "more" cracking. This is not a recording artifact, it sounds the same (worse, I’d say) in person.Setup:TV: Samsung QLED 65Q74T Speaker: Sonos Beam (Gen 2) Connection: HDMI eARCTV Sound Settings:Output: Receiver (HDMI-eARC) HDMI-eARC Mode: Auto Digital Output Audio Format: Auto Digital Output Audio Delay: 0 Dolby Atmos Compatibility: OnWhat I've already tried:Digital Output Audio Format: switched from Auto to PCM (Pass-through is grayed out) Dolby Atmos Compatibility: toggled On/Off Digital Output Audio Delay: adjusted various values Trueplay Tuning: toggled On/Off, redid the

I have a Sonos Symfonisk (from Ikea). It works on Wi-Fi but not Bluetooth. If I’ll buy a SONOS Era 300 and I ‘ll  connect it to the SYMFONISK, will the system (2 speakers symfonisk +ERA 300) work on Bluetooth? thanks best regards