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Dogdad
Headliner III
Aug 8, 2026 3:25 AM UTC
Answered

Soundcloud encoded

I guess I’m having the same issue as many with the tracks “ not encoded correctly “ . After reading a few of the older post, am I understanding that the fix is to delete the music library and start over by re listing the tracks again ? Strange how it will play the first track in the list but no others..just goes back to the first track repeatedly.

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controlav
controlavAnswer
Lead Maestro
Aug 8, 2026 1:51 PM UTC

I thought that was also the (poorly worded) message users could get with network issues.  Are the issues new, since you updated?

Indeed, the error message is (still) wrong, it indicates a streaming performance problem, nothing to do with encoding.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

3 replies

Airgetlam
Aug 8, 2026 3:36 AM UTC

What did Sonos Support say, when you called in?

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Bruce
Local Superstar
Aug 8, 2026 12:25 PM UTC

I thought that was also the (poorly worded) message users could get with network issues.  Are the issues new, since you updated?

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controlav
controlavAnswer
Lead Maestro
Aug 8, 2026 1:51 PM UTC

I thought that was also the (poorly worded) message users could get with network issues.  Are the issues new, since you updated?

Indeed, the error message is (still) wrong, it indicates a streaming performance problem, nothing to do with encoding.

Translate
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.