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Jeg har udforing med at få system til at virke uden kabel. Jeg kan få kontakt til både play1 og 5, men når jeg vil bruge trådløs og flytter højtaler fra kabel, forsvinder forbindelse. Det har virket før i mange år, uden de store problemer. Det er for mig som om s1app ikke virker mere. Vejledning om lysende/blinkende grøn lampe er slet ikke et issue, da der ikke er grøn lampe at se. Jeg har slukket for wifi og prøvet meget.  Er der nogen som har en klar og hurtig løsning? VhMorten Moderator Edit:Google Translate-I have trouble getting the system to work without a cable. I can connect to both play1 and 5, but when I want to use wireless and move the speaker from cable, the connection disappears.It has worked before for many years, without any major problems. It is as if s1app no ​​longer works for me. The instructions about the bright/flashing green light are not an issue at all, as there is no green light to be seen.I have turned off wifi and tried a lot.Does anyone have a clear and qui

Not too long ago, we switched from an Eero mesh network to Araknis access points to extend WiFi coverage throughout our home while we had AT&T. We’ve since switched to Spectrum, removed the Araknis system, and gone back to using our Eero mesh network. We currently have the Spectrum router/modem connected to our Eero system, similar to how we previously had AT&T set up. We also had third-party technicians install amps for our outdoor Sonos system as well as the Araknis system, but the Araknis ended up making our WiFi worse, so we removed the Araknis and AT&t and set up the Eero system again with a Spectrum router and modem. Now the issue is that our Sonos system seems to be detecting two separate WiFi networks. The router’s WiFi (connected via Ethernet) is working with our two amps, but the other Sonos devices inside the house keep switching to the extender network. In the app, they frequently show as “not connected,” even after updating the network settings About 2-3 weeks

Will a WiiM pro airplay 2 receiver work with a stereo pair of sonos one speakers?

Hej,Jag har nyligen köpt en refurbished Sonos Beam (Gen 2) och har haft problem med att få den att fungera korrekt med min Samsung TV (UE55RU7475UXXC) från 2018.Via HDMI ARC är ljudet instabilt och växlar mellan TV-högtalare och Beam, särskilt efter att TV startats om. Jag har testat olika inställningar (Anynet/CEC, PCM/Dolby, omstarter och installerat om fler gånger), men problemet kvarstår.Jag har även testat optisk anslutning med medföljande adapter, men får då inget ljud alls. TV skickar signal (rött ljus syns), men Beam spelar inte och TV hittar ingen högtalare.När Beam väl fungerar upplever jag dessutom att ljudet är instängt och sämre än TV egna högtalare, vilket inte känns normalt.Jag vill helst använda HDMI ARC för stabil funktion och volymkontroll via fjärrkontroll.Kan ni hjälpa mig att:Identifiera orsaken till problemen Avgöra om någon del (t.ex. adapter eller enhet) är defekt Rekommendera bästa lösningen för stabil användningTack på förhand.Vänliga hälsningar

Hi the serial number on my sub I have just bought on eBay is [removed serial number] how can I find out what generation the sub is? Thanks Moderator Edit: Removed and recorded serial number.

I have deleted Spotify from my Sonos account  now cannot play my music via itunes 

Hello,I live in British Columbia where we recently stopped the semi-annual time change - we are now permanently in Daylight Saving Time. I turned off the Adjust for Daylight Saving Time settings so that my system no longer changes, but then my alarms started going off an hour late. The time zone is correct, although it says GMT-8 when we are actually GMT-7. I turned the setting back on, and the alarms are now going off at the right time. But I’m concerned that with the setting enabled, my alarms will go off an hour early in November after the time changes again for those regions that still observe the time change. Is there a fix for this? It seems like a bug. 

Has anyone else noticed occasional delays or random speaker grouping issues in the Sonos app lately?My setup usually works great, but recently I’ve been getting small lag/delay issues when grouping rooms or starting playback. Curious if others are seeing the same thing or if it’s just my setup.

Hi All,Looking for help about my issue about firmware update.I have several Play:1 and Play:5. 2 days ago, I moved a pair of 5s in another room. This is where the problem occured. Right after plugging in, one for the speakers in a pair asked for an update and disconnected from the pair. I tried updating, but the update always get an error 30. Here are the things I tried and used different devices in doing it just to isolate my phone or tablet. 1. Connected via ethernet - error 302. Wifi - error 303. Reboot my router and disabled all fw - error 304. Reset to factory the play:5 while using ethernet cable - error 305. Fresh Installed the play 5 in a new S1 environment system as a new room while directly connected to my router - error 306. Turned off all my other sonos speakers, used a new app and membered the play:5 in an existing system - error 30I have been trying to troubleshoot this for 2 days now. I did report thru Sonos chat and advised me to do an international call which is not do

Hi.Latest update may 2026 I'm finding app a little slow and no hd badge showing on any of my speakers for some reason.Anybody had same issue as of latest update.I get 500mb speed and 51 upload so not a network issue.

Can I connect Sonos one to more recent Sonos speakers ?

Howdy. I have two Fives, not using (and not interested in using) them as a stereo pair - one is in the bar room of my restaurant and the other is in the rear dining room. They never have trouble pairing with each other - they always play the same thing just fine.  I have a Victrola Stream Onyx, because we play our music on vinyl. I was having a lot of trouble keeping this connected via WiFi, so I ran an RCA cable to the bar room speaker, and everything was working just fine.  After a recent Sonos auto-update (now disabled), the signal from the turntable started dropping out, especially whenever I pause long enough to flip a record.  Yesterday, I did a factory reset and set the system back up. I noticed that when I deleted the Victrola app and removed the turntable from my WiFi network, things seemed stable again. Until they didn't: the volume started randomly changing (usually set to 50, I needed it well above 70 to hear it correctly; it would then randomly get extremely loud), and oft

So I purchased an Sonos Arc Ultra.  Since I’m stuck in a hotel due to a flood in my home I can’t complete the wifi setup (can’t do it with hotel wifi).  I’ve tried the ‘create a hotspot’ trick, but the app doesn’t see the hotspot yet all my other devices do.If I were to bring my speaker to a friends home to connect to his wifi and complete the set up on the Sonos app, can I then bring it back to the hotel I’m staying at keep the connection to my phone/computer via Bluetooth or will it again ask to be set up?  I would really like to use it to listen to music and test out various settings while I’m staying at the hotel.  I could be here for a couple more months.  It was purchased due to my insurance claim and it was on a wicked sale and couldn’t pass it up.Thanking you all in advance. 🤘🏼🍻 Cheers!

I have just purchased Panasonic DP-UB9000 Region Free Blu-ray Player . When I try to play a 4k movie I get zero sound. The streaming apps all have sound. DVDs also have sound. 4ks zip.

True play has gone missing on my app how do I get it back 

I just purchased three ROAM SLs that were listed as “new” on a big box electronic store website but sold through a third party “marketplace seller”.  While attempting setup on one unit I kept encountering numerous errors (Errors 36 and 1032/1002 on mobile,  888 on the windows desktop app...), all of which suggested a hangup in software/firmware updates. Ok, no sweat I thought - we’ll just perform a reset per community instructions. However, when the time came to unplug the unit to perform the reset, the Sonos just blacked out. I thought maybe the battery fully depleted so I plugged it in to adequate charger per Sonos instructions - 1 hour, 2 hours, overnight. No matter what, the unit would only turn on if plugged in - and even then, no sound from the unit itself. That had me thinking perhaps I had 1 bad unit - but this exact issue presented on each of the 3 Roams I purchased. To be clear: (1) no evidence of shipping damage; (2) no evidence of used or “open box” status - everything look

This is a problem I’ve been having for several weeks.  I do not know what changed to cause it. Setup:  Sonos 2 connect, Synology NAS, .all wired, m3u playlistsAll software/’firmware is up-to-date and use various controller devices (macOS, Windows, Android).  NAS has SMB 2 & 3 enabled and access is via admin level user name & password.  Problem:I queue-up the playlist and many of the songs are skipped with the message:“the share //Syn_NAS/Music” does not exist”. Some songs play, and they are in that same library/folder as ones that are skipped and don’t play.  The entries in the .m3u playlist file appear the same (format, location, etc) for the ones that play as the ones that don’t play..Fixes tried (none worked):Tried using IP of NAS instead of folder name Removed and re-added the share Rebooted router, NAS, Sonos ConnectConsidering alternatives but they each have challenges for me (Plex, Roon, Jellyfin, WiiM, Bluesound/Node, etc)  

Hi, i have a Sonos Roam 2 and sometimes the Sonos Roam 2 is out of reach. So if the speaker powers off i have to go reach for it and turn it on, so i asked Sonos to add a power on/off setting from the app. Does anyone else think this would be useful? It is annoying when the speaker is out of reach and you either have to power it on or off. Therefore i think this would be very useful.

We have an existing Arc which shows up in the voice assistant for Alexa. I’ve set up two new era 100 sl but they aren’t appearing in the voice assistant in settings. It says that if a product is missing, to add it in Settings But where? 

The wifi I am trying to connect to does not have a password. It requires me to open a link and and accept the connectivity terms. Is there a way to a complish this through the app??

We have a Port in our office of 100 people that controls the speakers throughout the office and are wondering if there is a device SONOS sells that can be our central device for controlling the Port as opposed to everyone just controlling it off the 100 different phones?

Hello, Randomly 2 weeks ago, Alexa stopped working on all my smart home devices, all the skills were deleted from the Alexa app and all my smart home products weren't working. So I went through and ive re-added everything and re-linked all the skills. I have everything working except for Alexa playing music on any of my Sonos devices - it works if I use an amazon eco though. Alexa works on the Sonos devices if I ask her a question or to control a smart home device like the heating, but she just cant play any music, weather thats from amazon music, Spotify or any radio stations. I have tried removing Alexa from all the devices, removing the skill, then setting it up all again and it wont work.

Can I pair an Arc with an amp and two wireless ceiling speakers to create a surround sound environment? Can I run everything through the amp? Thank you.

I often listen to podcasts via the Pocket Casts service in Sonos and whenever I’m done with one episode and try to play a new episode, I get a an error. The only way I can listen to a new episode is the completely clear the queue first, and then go choose the new episode.This happens every time.I typically listen to a daily Mon-Fri podcast and each day’s episode is comprised of a 5 separate options to choose from in the app (Full show, Part 1, Part 2, Part 3, and Part4), so my assumption is that the queue is getting completely filled automatically and then a Sonos app bug is preventing any more things being added to queue, unless there is a setting I’m missing somewhere.Anyone else experience this? 

Hello,I have a Sonos Playbase that has been presenting multiple issues that have made it impossible to use anymore. It first started to drop out playing TV audio over the optical cable (which replacing the cable did not fix). I then tried a factory reset and which has now caused issues trying to get it joined back to my home system. It doesn’t want to connect over WiFi at all. Instead, I’ve connected it to the network via Ethernet and got it to show up in the Sonos app as an available speaker to add. My phone will join its local WiFi network and listen for the initialisation/pairing sound but despite many attempts it will either fail to play any sound or play it for a fraction of a second and then go silent. This has rendered the speaker completely unusable.  Do you have any other recommendations of what I could try? Many thanks!