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Trying to add music purchased from iTunes to Sonos app. I do not have a subscription to Apple Music. I have purchased all of my music from iTunes on my phone.

I am hoping someone can lead me in the right direction.  I have had the Sonos S1 app for about 8 years now. The Sonos S1 app controls 2 Sonos connect amps.  One amp controls the speakers in the outdoor seating area and the other amp controls the in ceiling speakers inside of the house.  While away in my vacation home where I use the Sonos app to control Era 300, Era 100 and One SL, I accidently opened the Sonos S1 app instead of the Sonos app to control the Era 300, Era 100 and One SL speakers.  Because it wasn’t working, and it shouldn’t have been because I opened the wrong app, I ended up resetting the entire system on the Sonos S1 app.  Immediately after resetting the Sonos S1 app I realized I totally screwed up because I was using the wrong app to control the Era 300, Era 100 and One SL speakers.  I should have been using the Sonos app which would have worked but was using the Sonos S1 app.  When I got back home I tried to use the Sonos S1 app and there is no system to use. When I

I generally play imported WPL playlists from my library of MP3s, unshuffled.  I recently opened up the queue during playback to see the name of a prior song and noticed that the song order shown is not at all correct. I found that the order of the songs being played is accurate per the WPL playlist, however. Is this a known issue with the Android app?

Hi everyone,I’ve been experiencing a frustrating issue since updating my Sonos app. My speakers appear in the app initially, but after a few minutes they randomly disappear or show as disconnected even though they’re still connected to my Wi-Fi network.I’ve already tried:Restarting the router and all Sonos devices Reinstalling the app Resetting the speakers and setting them up again Ensuring all devices are on the same networkThe problem keeps coming back, especially when trying to group rooms or switch between music services.Has anyone else encountered this issue recently? If so, did you find a reliable fix, or is there a specific setting I should check? Any troubleshooting tips would be greatly appreciated.Thanks in advance for your help!

So over the last week, I have had my ERA 100 randomly connecting to devices that have never connected to it, connecting and booting me off of it. I have made extra it's not an office prank, anyone else having issues like this? 

He notado que cuando le pido algo a Alexa, me responde con un volumen que empieza a subir cada vez más automáticamente. Solo es la voz de Alexa, no en la reproducción de música por ejemplo. 

Volume keeps turning down on Bluetooth whilst using Spotify

Yes, I realize that this has been asked before, but with macOS losing Rosetta 2 with macOS 28, coming out in 2027, is there any chance of the desktop Sonos app being ported to Apple silicon?I primarily use the macOS app, and am not really looking forward to relying on the web app, since I live in an area with poor internet availability.

Product InfoBeam 2EQ: Bass +8, Treble +4Loudness: On |  Speech: OnTrueplay: No (don’t have Iphone)  Connected via eARC → Samsung The Frame 2025 TV using default audio settings (Dolby/Atmos when available)DescriptionEver since I got the Beam 2 about 1.5 years ago I have felt that there is something “off” with the sound/dynamic range and it’s not really consistent. The dialog in news and sometimes movies often feel thin, flat and “sharp/harsh” with no warmth or natural bass/resonance. So first I thought maybe it was an issue with the bass radiators but oh no, in movies there is insane rumble during action scenes/explosions for example. Almost like there is a sub in the room. So no complaints there. But somehow the bass is just not there in dialogs/human voices.When I press my ear to the soundbar I can hear that the left midwoofer next to the center tweeter being a bit louder and more open compared to the right one which is a bit more closed but with more bass. Not sure which one is corre

Hi there, I'm having issues with TuneIn lately. Says "Couldn't Play Content. Try Again." I also can't remove/re-add Tunein, when I Remove Accounts it says "Accounts not removed. Something went wrong when removing your accounts". So I'm stuck really. Tried rebooting router, unplugging speakers, clearing cache of the app, uninstalling app, etc. Any help would be appreciated. 

Followed the steps to installing my music library in Sonos. The library is now visible in the controller app but is empty of content.Suggestions? 

Suddenly the SONOS S2 app on MAC OS Sequoia 15.7.3 when it starts it spends 5 - 6 seconds searching for the sonos network. Then announces my Firewall settings need changing. Funny as the firewall is turned off on this particular laptop. Anyway it eventually gets past this and then announces the app needs an update. Hit the search for updates button, funny as there are no updates. What the hell is going on with this piece of junk? Maybe unrelated but when playing across multiple devices, some devices go quiet for upto a minute then continues. No indication of issues and at least one device continues playing without issue.  

The issue with sound cutting out is specific to Teams. It can happen while the other person is speaking. If I open the app on my phone, I can tell the speaker to start playing the line-in signal again; but it seems to cut out again as soon as my phone locks.Audio Delay is set to minimum. Pretty much a requirement for PC sound and essential for Teams, or the other person will hear an echo of their voice. At the suggestion of the support chatbot, I set the line in sound to compressed, rather than automatic. Did not fix it - may even have made it worse. Source level is set to high, which gives better volume control; but had the same problem at 8 (Portable Player, PC). Happens with and without an Autoplay volume set. Turning off Teams noise suppression does not help.The speaker is connected via the headphone output of a dock. The dock is used by multiple laptops, so Bluetooth is not an option. Speaker shows as Dell USB Audio - it’s a Dell dock (USB 3).Anyone else had the same issue (and id

The Project T2 turntable, sold by Sonos as if it is a Sonos turntable (it isn’t), doesn’t integrate well with my Sonos system. I am using a Move 2 to support the line-in from the turntable.The problem is this: whenever I flip a record from A to B side, Sonos loses the audio connection. Sometimes the sound comes on later by itself after a delay of some tens of seconds (so we don't hear the beginning of the record). Sometimes I have to hit the "play" button on the app for the sound to come through (more audio missed). Sometimes some speakers play the music but another speaker starts to play some tens of seconds later. If I change which speakers are grouped to play, the sound disappears. The app keeps showing the "apply" button for the speaker grouping, but then nothing happens. Repeat.In short, the integration with Sonos is absolutely horrible and Sonos should not be selling it as an integrated product. Yes I have delved the settings including audio delay (why delay at all??). It doesn't

I’m moving to a new house and trying to figure out the best placement for my Era 300 speakers in the living room. I have an arc ultra, 2 era 300s, and a gen 4 sub.  The TV will be mounted above the mantle and the sound bar would sit on that. The room will have couch and large rug. I’ve gone through the various placement options through other reddits/sonos community and it seems like the best choice was mount the 300s under the vents on the wall above the kitchen (behind that wall is the attic so there’s easy access). Then possibly inverting those 300s.I realize that vaulted ceiling means you’re not going to get perfect theater quality and that’s okay. I just want the sound to make sense is at all possible and what I mean is that I don’t want a sound that’s supposed to be behind me to be heard from the ceiling. Any suggestions on the best placement is also welcomed.***Note: I found out that there are speaker wires already ran behind plates that are ran to all 4 corners. You can’t really

I’m just checking if the IPhone 17e is still incompatible with Trueplay tuning and if not if there is a timeframe for when it will be ready. Best wishes

Hello, I have passive speakers that I use to listen to stereo music and for television. I want to integrate them completely into my Sonos ecosystem. (voice control using my Sonos Era 100 for switching on, off, volume adjustment...) I want to buy an amplifier connected to a Sonos Port that my system appears in the sonos application as a real Sonos speaker. I read in the instructions that it was possible to use the Sonos Port to adjust the volume of the amplifier using the "pass-Trough" function. I see on many forums that many people have problems with this function.  Do you have a list of amplifiers compatible with the "pass-Trough" function of the Sonos port?Thanks

Seem to be having odd problems with streaming radio stations to a Beam. Started off with problems on a Google Mini speaker. Used it to leave Boom Radio or Greatest Hits for the dogs wile out. Stream started dropping out and not restarting. Tried it on the Beam using Alexa voice control. Boom Radio exactly the same, Greatest Hits still drops but reconnects and carries on. Suspected WiFi issues so hardwired Beam to router. Exactly the same. Tried streaming from Amazon Music as a test. Perfect, in terms of drop outs any way. Streaming video to LG TV or Sky Q box through same switch is fine.broadband is Gigaclear FTTP 500Mbps down.any ideas? Appears to be certain sources rather than a device or network issue, but might well be wrong.

I am not able to connect sub mini to arc . It sees sub mini but says I need to assign to room then says it's not connected. I've reboot everything, removed all devices and changed channels. Please advise, thanks 

I am looking to improve my current Sonos setup; I use the current setup within my games room for entertainment so I can stream music from YouTube, or Apple Music (I appreciate that the quality is dependent on the streaming service and the subscription/configuration).I currently have an Arc sound bar below my TV which is mounted on the wall and a Sonos amp driving two 8 inch ceiling speakers towards the rear of the room. I also have a Sonos subwoofer to one-side.I’ve been looking at the Sonos Era 100, or 300 although I don’t have an ideal place to position this speaker and not sure if I need Dolby Atmos! The other option that I was considering was the Sonos Five and placing them each side of the TV about 2 meters away. Does anyone have any recommendations or suggestions to improve and optimise the sound. I don’t use the room for movies generally, so I suppose the sound that I’m looking for is a more hi-fi effect than surround sound.I do have a pair of Sonos Play 1 that I could move from

I have a Sonos group setup with an arc soundbar, sub and 2 Sonos 3 speakers. The group is connected to my network and the soundbar is physically connected to my Sony 98” TV. I’m trying to disconnect the group from my TV and have just the soundbar connected to it. I have been unable to do that using the app. Any suggestions?

Current alarm clock settings:- Select a "room"- Select "Include grouped rooms" I would appreciate it if:- Multiple rooms could be selected individually- A group could be selected that is already defined in the settings Room groupings change throughout the day, so it's necessary to check each evening whether the desired rooms are grouped so that the alarm will sound there.With these simple options as an extension, the desired rooms or group for the alarm can be defined precisely and individually. Alarm clock task for the development team:- Multiple room selection- Select group option* Additional task: Individual setting of the turn-on volume of the grouped speakers

Bonjour, Dans un environnement professionnel, je dispose de 5 Roam2. Tout marchait plutôt bien. Un jour sans prévenir (je suppose depuis la MaJ) rien ne fonctionne correctement. Sur mon application Sonos je ne vois plus que 3 Roam alors que sur la version ordinateur je vois 5 Roam.J’ai racheté une nouvelle Roam car une est HS au bout de 1 an. Il m’est impossible de la configurer sur le réseau privé, erreur de configuration ou erreur de connection avec le serveur de mise à jour. J’ai redémarré mon système wifi mais toujours non fonctionnel. avez-vous une idée d’où cela pourrait venir ? Je trouve vraiment ce système nul, je m’arrache les cheveux. merci   

Bonjour, Dans un environnement professionnel, je dispose de 5 Roam2. Tout marchait plutôt bien. Un jour sans prévenir (je suppose depuis la MaJ) rien ne fonctionne correctement. Sur mon application Sonos je ne vois plus que 3 Roam alors que sur la version ordinateur je vois 5 Roam.J’ai racheté une nouvelle Roam car une est HS au bout de 1 an. Il m’est impossible de la configurer sur le réseau privé, erreur de configuration ou erreur de connection avec le serveur de mise à jour. J’ai redémarré mon système wifi mais toujours non fonctionnel. Par contre si je me mets sur le réseau client, donc ouvert sans mot de passe j’arrive à configurer Roam sur un nouvel espace   avez-vous une idée d’où cela pourrait venir ? Je trouve vraiment ce système nul, je m’arrache les cheveux. merci   

Bonjour,J' ai une enceinte Sonos move et l'autre jour j' ai pris mon téléphone pour la déconnecté mais elle a émis plusieurs bruits de sons système ( sûrement de mon téléphone) alors que la manip est assez rapide à faire pour l'éteindre avec le téléphone , mon enceinte a émis au moins 8 ou 10 bruits de son système. Mon téléphone est toujours en sonnerie et le bruit des touches étaient sûrement activé. Et je ne crois pas avoir entendu la petite musique que l'enceinte fait quand elle s'éteint. Savez vous à quoi c'est dû? Merci pour vos réponses Moderator Edit - Translation by Google:Hello,I have a Sonos Move speaker. The other day, I picked up my phone to disconnect it, but the speaker emitted several system sounds (likely from my phone); even though the process of turning it off via the phone is usually quick, the speaker made at least 8 or 10 of these system noises. My phone's ringer was on, and the keypad sounds were likely enabled. Also, I don't think I heard the little chime the spe