Boost missing from App

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My Boost no longer appears in the speaker list or room list, which looks like the norm from other comments. It shows in the About list. I tried changing the Sonos channel, but it still doesn’t show. How do I connect it so it works if it doesn’t show up as a room?

H

humphja1Answer

Contributor I

Problem resolved with help of Sonos Customer Service. Problem wasn’t with Boost but with Sonos Connect. After a reboot of Connect, Boost speakers returned to lineup.

Schlumpf

Virtuoso

@humphja1

It works as expected if it’s set up correctly and is shown in devices list.
As it’s not an audio output device I can understand Sonos decision not to list it in rooms view.

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Ralf

Airgetlam

As far as I’m aware, the BOOST has never shown as a ‘Room’ in Sonos controllers, as it doesn’t ‘play’ any music. It’s always been in the ‘About my system’ display, though. I’ve had several, both BRIDGEs and BOOSTs over the years.

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Bruce

Stanley_4

Grand Maestro

Curious, what you you would expect the Boost to do if it showed up as a Sonos Room?

Different topic, have you considered removing the outdated Boost and using your Wi-Fi instead? Unless your Wi-Fi is really old that should improve your connections.

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H

humphja1AuthorAnswer

Contributor I

Problem resolved with help of Sonos Customer Service. Problem wasn’t with Boost but with Sonos Connect. After a reboot of Connect, Boost speakers returned to lineup.

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Stanley_4

Grand Maestro

There are no speakers on a Boost, it is a pure Ethernet to Wi-Fi translation device.

If it shows speakers it isn't a Boost, check the product label on the bottom.

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