Answered

Hi all, I want to buy some new floor standing (preferably white) speakers to use on my connect amp. They’ll be in the front room and mainly used for TV and music. I have been using a pair of tannoys that I purchased about 20 years ago so am in major need of an upgrade and wondered what experience and recommendation people may have. Price wise I don’t really want to go over £1k for the pair. Many thanks

Since updating my Sonos One to 8.6, I haven’t been able to play certain radio stations in particular the main BBC radio stations Radio 1, 2 3 and 4 , when started from Amazon Alexa, although it will play local BBC radio stations from Alexa. When I request:- Alexa “Play BBC radio 4”, Alexa says “Here’s radio 4 FM” then you here in another voice “The BBC” then it’s just silence. But if I go to my iPad and call up BBC Radio 4 it then plays ok. Can I go back to how it use to work?

It seems like the Fire TV Cube was built to perform many similar functions as the Beam in terms of smart voice control (e.g. remote control capabilities). Are the two going to be able to work together?

Hi I recently bought a connect:amp to replace an old Cambridge audio a5 amp which I used to listen to vinyl. I have 2 technics 1210s which play via a pioneer dj 300 mixer.these were hooked up to my old amp which powered 2 4ohm speakers perfectly fine. However I wanted to be able to utilise these speakers for streaming music and also to stream my vinyl to other areas of the house. Therefore I bought the connect :amp thinking this would be a very straight forward process of replacing my old amp with the connect amp. I have the mixer connected to the connect amp via rca and I cannot get any sound. When I stream music through the connect or link it with my Playbase the 4 ohm speakers work perfectly fine. Any idea why the connect amp won't play the rca input. As far as I'm aware the mixer acts as a pre-amp so can't understand why I'm not getting any sound. The mixer clearly shows that a signal is coming from the channels were the turntables are playing

I need some help here to an old topic. I have a Sonos Playbar 5.1 Home Theater System, HP Laptop with only1 HDMI Port and no Digital Optical Port , and an EPSON Projector with 2 HDMI Inputs and no Outputs at all. How do I make this work? Can I split the HDMI OUT from the Laptop to 1 HDMI OUT and 1 Digital Optical Out? Any other ideas?

Along with throngs of others in the community, I would love to see Sonos invest in a little software update to enable more robust playlist management (for example, sorting to find duplicate songs in large playlists). However, it seems this feature request is being ignored and is never going to be implemented. So, now I'm wondering where I can find my sonos playlists on the file system and if I can manually edit them to clean up duplicates. Is this possible?

Is there any scheduled date for alexa to be working on sonos one in ireland

I am unable to download update - continue to get error code 1101. I have rebooted my router and my Sonos. I've deleted and reinstalled the app on each devise. Any assistance is appreciated

Hi. So the new house build is nearly complete and I'm about to take the plunge. I've had wired 5.1 separates in the past, but this my first foray into Sonos. Having read up, Googled and read previous threads here, I'm still a little unsure of which to get - PlayBase or PlayBar. Removing the obvious decider from the equation, wall mount or bench top, as I can have either arrangement, for those who have tried both, which delivered the better sound? I'll be buying the Sub and two Ones to use as rear surrounds at the same time. The deeper and richer the bass and mids, the better as far as I'm concerned. Looking at the overall footprint and mass of the PlayBase, everything's making me lean in that direction rather than the Bar. We only use the following input/ouput which helps narrow things down possibly: We have a Sony 4k TV and using the internal Android, we use the built in Netflix and Prime Video Apps. We have Sky Q connected via HDMI to the TV. Music is only played

I have a Sonos One which was working perfectly with Amazon music (Prime) and Tune In Radio via Alexa until the 8.6 update. Now it will not play Amazon Music. For example, if I say 'Play rock' its says 'No rock music found', but I can use the Android app and chose Amazon music and it works fine - the same command works fine on my Echo Dot. If Is say 'Play Radio 2' it now longer says it is playing it from Tune In, it says 'playing Radio 2' but there is no sound. When I ask for my daily briefing it starts playing the briefing at a lower voulme before it finishes saying the words 'Playing your daily briefing' How can I fix this? thanks

I just upgraded my phone and now can't use trueplay. Very disappointing :(

WiFi keeps cutting out - looking for way to plug it out into the speaker is there an adapter or some other way to connect it.

My father is ageing and as such, losing is having trouble with hearing dialogue on TV. If he has the volume at the level he can hear, it is too loud for my mother. Can Sonos be configured so he has, say a playbar and a second speaker that mirrors the playbar sound he can have by his chair? At present he has a Bose system, but as a 5.1 system, the rear speakers are used for surround sound and do not contain all sound elements he needs. Secondly, I would ask if it is easy to have the sound controlled through a generic remote - he would struggle using his iPhone or iPad to get his sound up and running. Hope someone can help, the stores I have been to have zero idea for a solution - I would not have thought we are pioneers here... Thank in advance.

Sorry, been using Sonos for several years now but cannot get on with new App design (iPhone/iPad/Sonos v8.6), can someone remind me how to get to the speaker EQ settings in this version please?

i have a Playbar hooked up to my Samsung TV with Dish Network. Each day I have to go into to Sonos app, click Browse and then select TV for the volume to be able to play through the Playbar using the Dish remote. I never had to do this before. Although I did have the Playbar connected to a Bridge prior to the Bridge going out. in other words, the volume up and down will not work on the Dish remote until I have selected TV in the Sonos app. if I have people stay at our house that do not have the Sonos app, they will not be able to get sound from the Playbar while using the Dish remote to watch TV. Has anyone experienced this before?

App working on ipad but not iphone. Iphone gives me message "existing system not found" even though playing perfectly on speakers via ipad controller.

How do I activate the non SONOS subwoofer on my SONOS amp?

Like many other post I was planning in getting a Playbar but now the Beam complicates my decision. My situation - - planning to spend about $700 - room size medium (to small) 13’x19’ - tv does not have ARC - i’d like to mount on the wall under tv - Alexa already present in the room with Harmony Option 1 - Playbar Option 2 - Beam with two Play Ones I’m just curious on others thoughts. The bells and whistles with the Beam I really can’t use until I get a new tv. But with the room not huge am I better going after the number of speakers vs the fullness of one.

How to go about doing the return and receiving £100 in vouchers?

Can someone kindly remind me how to stop Sonosnet from broadcasting its SSID so cell phone wifi and other devices won't see it and try to connect? I did it previously in another location (I have Sonos gear in two houses), but I cannot for the life of me remember how. It’s an age thing.

The new IOS that supports Airplay 2 has released now. Any one knows any news or release date for the Sonos update to support Airplay 2? It isnot good if Sonos is nor already ready but it doesn’t matter; give us [b][u]a date[/u][/b] at least!

Have a Sonos One. Seen Sonos One support AP2 in iOS 11.4. Updated both iOS and Sonos app. Initially, Sonos One didn’t appear on the speaker choice in airplay. And then it appeared, I tested with Music and YouTube. Both worked. Then a while later when I wanna play music again, the options shows only iPhone! Anyone has this issue? How can I fix it? Thanks in advance .

To start, my current SONOS kit consists of 2 Sonos Ones, and a Sonos Connect. Our ecosystem consists entirely of Apple products, so Airplay 2 would be desirable. My ideal goal is to use the Sonos Ones as rears in a surround setting without the sub (for now). I may add a woofer in the future. We live in a medium sized condo... I was offered a Sonos Playbar from a friend for the same price as the Beam will cost. (400$). So a great price, and its in perfect shape, as he bought a playbase. My budget is restricted to this 400$ range, and will NOT be purchasing a subwoofer in the short term. Given my desire for Airplay 2, would my only way to get it AND surround is to add a third Sonos One and group it? In this case would you recommend the beam?

Hi I recently purchased a Roland KF-10 piano, which has two phones jacks (3.5mm and 2.5mm) I wonder if I can connect it to Sonos so the sound can roam through the room. I searched in the community, but the Yamaha model has RCA which made the connection to Sonos Connect much easier. I have Soundbar, New Play:5, Play:1 and One. Thanks!

Cannot update new sonos beta release on iPhone X running beta ios 12 or macOS 10.14 beta