Answered

The 'simple & easy way' highlighted in Sonos official support site is simply not working for me (and I can't really grasp how it could...) https://sonos.custhelp.com/app/answers/detail/a_id/1072/kw/change%20wifi%20router While connected to the old router/wifi, I've changed the sonos app wifi to new connection and done same to my laptop (I seem to have to be on the old connection, otherwise the setup on sonos app just won't open setting etc). Then unplugged a device, connected the Ethernet cable to the new router and plugged in device. Quickly that device comes up on my sonos app on my laptop. That's where all job stops... In the support page it simply says unplug each device if they don't appear automatically... leave for 10 sec and plug in. However no job - beyond the one connected via Ethernet cable. Hope someone is able to assist...

I have two play ones set up in my office, Just think it would be nice to have an option to set the desktop as an audio source. Desktop audio via DLNA to the play ones as a built in option. Would greatly broaden the usability as then they could play the audio for movies, games, youtube, and well any audio on the desktop at all

I know this is a frequently asked question, so I'd just like to know if Sonos actually listen to their customers? I work in the music industry and have personally experienced the battles that go on with the company Sonos system. Staff turn down music, insert their tracks into a playlist to disrupt an album playback and sometimes disconnect speakers from a party. It's total chaos and frustrating as we need to have the flexibility of having the Sonos on our current network, so can't segment the Sonos system via WiFi to restrict it that way. What we'd ideally like is to have some form of advanced management feature on the Sonos to switch between allowing individual accounts or everyone. I really can't see how difficult it would be to code this kind of restriction, either by MAC address or a "superuser" password on each connected controller if the setting is enabled. It's been years now and it doesn't appear that Sonos are doing anything about "Song wars" at a party. I've even

On my Sonos 1 there is no 'off' button other than the pause button on top. When not playing does it go into a sleep mode and what is the power consumption when not playing? David Smith.

Is it advantageous to send 5.1 audio to the Playbar when it is on its own and not part of a 5.1 system? Does the Playbar process the 5.1 into a virtual surround sound, like it would with a stereo input, or does it output the 3.0 part of the 5.1 with a mix of the rest, or does it only output the 3.0 part of the 5.1?

Hi, I have read somewhere that if you have a playbar wired to your router it will act in the same way as a bridge. I have both, and both wired to the router direct with Ethernet cables. Do I actually need the bridge?

Hi all I have a Connect that is connected to my HiFi. I also have a variety of 1s and 3s scattered around the house. If I use my Android controller to select radio or music from my library or phone, all speakers seem to play very well, uninterrupted, fairly indefinitely. However, if I try and use the Line-In on the Connect, the whole system drops out. All speakers stop except the Connect and I cannot connect to the Connect (jeez!) with the Sonos Controller on my phone. Eventually, the Connect also stops playing. I then usually need to wait a significant length of time (tens of minutes) before the Connect is accessible again (unless I power cycle it). Is this something that's been seen before? Does it sound like the Connect is faulty? It is about 2 meters away from the wireless router - could it still be network/signal strength issues? Thanks for any advice all, bit disappointing I can't use the Line-In on the Connect - it's one of the reasons I purchased it. BBz

I'm wondering if I can play Youtube (or any other source) sound over the speakers from my laptop... I am a brand new user and concerned that I am limited to just the Sonos-ready apps...

Can speaker powered by Connect:Amp be paired with Playbar and SUB to create 5.1 surround sound? I've heard that Play:5 don't work, while Play:3 will. No info out there on integration with Connect:Amp.

With Play 3 and Play 5, a sub counts as a zone within the 32 zone limit. I've heard a rumor that with Playbar, this is not the case. Is it true that you can have 32 home theaters with sub, surrounds and playbar in each room?

I use a Yamaha AV receiver (RX-V2700) that I like very much. I feed my Apple TV, DVD and Cable Box to my TV by an HDMI cable providing surround sound from them all. In addition, I have a turntable that also feeds audio to my current SS speaker system. I am considering using some Sonos speakers to replace my current speakers. Can the Playbar based surround system work with the optical output from my Yamaha AV receiver, allowing me to use all of my devices?

Hi, I have been using Sonos fine for the last 18 months or so. In that last few weeks, I have had an intermittent problem playing the music from my music library. Playback stopped completely this evening saying that the computer Simon's MacBook Pro cannot be found. I tried to update the music library, to no avail, I also tried to reset the sonos player. I also removed the music folder and tried to re-install, but failed to re-install it. I ended up uninstalling the Sonos player and reinstalling. Following this I tried to add my music as the music library where I keep getting the message: Sonos was unable to add the music folder - The computer Simon's MacBook pro cannot be found The folder I am directing it to contains all the iTunes folders that I have, so i don't know what the problem is. Please can anyone help? Thanks Simon

How to receive a notification (or whatever) when the volume is changed by any client on the network. I am ok in opening a socket, which seems to be the way it travels over the network but I don't know what the frame will look like. I can control many functions of my Sonos using the POST apis. That is one thing that I can't figure out. Any help on the matter is much appreciated! thx

Audiobooks

Am I able to connect multiple speakers to different media sources?  I currently have 1, Play:1 speaker and a bridge but I want to be able to play music through one speaker along with tv audio or other music through another when I buy a second speaker.  Which kind of speaker can i purchase to do this?

Hello, I recently got an email saying that this feature was going to be released soon to the beta. I was wondering if there was an actual ETA on when that might be?

i want to use sonos in a presentation setting. Currently i have a microphone connected to a mixer, and the mixer connected to an amplifier wired with speakers. I want to replace the wired speakers with wireless speakers. I don't have internet network. Is it possible with sonos? If so, what sonos equipments do I need to buy to accomplish what I want?

Hi, I'm planning to purchase a CONNECT:AMP to power some outside speakers, and I noticed it has audio INPUT. If I connect a device to this such as a CD player or turn table, can I then stream this input throughout the whole Sonos system (I have 3 different rooms connected) or only to the speakers connected to the amp? Thanks in advance! JD

I just bought into the Sonos Experience on New Years. The sales rep. said their was rumor of the playbar..which led to my decision to buy (2) play 5's, in hopes that in the near future I could also use them for Hometheater experience. What I have read thus far concerns me. No mention of Play 5 combined with Playbar.?? Will they work, or did I make a mistake....??

I have a 300 disc CD player and was told I could use the Sonos Connect to play music through my Sonos Speakers. I don't know how to connect everything to make that work. HELP

Simple question really.... I'm about to set up a Play:1 and Play:3 and have a few questions. My router is a dual band Trendnet TEW-818 transmitting 3 networks 2.4 (b/g/n legacy devices) , 2.4 (n only IP Cams) and 5(n/ac modern hi-speed devices). My PC and android device both connect on the 5Ghz network. Now I know that SONOS runs on 2.4 (b/g) but when I'm setting up the system do I have also have to put one of the devices also on the 2.4 network? And once setup will I be able to use the the PC and android on 5Ghz and still control the speakers? My router automatically passes traffic between all the networks, for example on my Android I can see all devices on my network both wired and wireless regardless of network. Thanks in advance.

When I start up a Zone with an alarm, my Play:1 is at a volume that is way beyond comfortable. Since it is linked in a Zone, it seems there is only one master volume for the alarm in this linked group. I know I can change the level after it turns on, but by then the music is already slamming hard on this Play:1 speaker. I am worried that damage will happen to it in the long run. How can I set the alarm volume lower for this particular Play:1 speaker? For this setup. I do NOT have the option to un-link it and the volume level for the other SONOS devices in this group need to stay where they are. Is there a way I could set a MAX volume setting on a particular speaker?

I have a modest setup of 2 sonos 1 speakers and a nice smart tv from Samsung. Now i know how to get sound from the TV running on sonos; either by buying Connect or a line in equiped sonos 5 or a playbar. Thing is, all of these options are quite expensive and i rather want to try it out first and then do an investment second. My tv however, being a smart tv, is hooked up to my homenetwork, and is in the same network as my sonos. Would it be possible to hook it up via the network? Its a samsung TV.

Hi everybody Is it possible to use the Hegel H160 with Sonos Connect?