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TimCadieux
Contributor I
Aug 30, 2018 6:34 PM UTC
Answered

Using a Single Sonos One with 2 users and 2 different Apple Music accounts

Good day, I wish to know if I will be able to do the following, it will decide whether I purchase this product or not.

My wife and I have an Apple Music Family subscription, therefore, I want to know whether we would be able to simply say to Alexa, 'Alexa, play x Playlist from x account'. If I ahve to into an app and change the user each time, it's not worth the expense.

Is this possible?
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jgatie
jgatieAnswer
Aug 30, 2018 7:03 PM UTC
Yes, Apple Music is supported on Sonos, even multiple accounts. However, Alexa can only initiate play for music services supported by the Alexa platform. These are TuneIn, iHeartRadio, SiriusXM, Amazon Music (Prime or Unlimited), Deezer, and Spotify. You can control (Skip/Rewind/Pause/Resume/Volume Up/Down and ask "Alexa, what's playing"), but not initiate play, for all other Sonos supported services.

For more details on the Alexa/Sonos functions, see this link:

https://support.sonos.com/s/article/3514?language=en_US

Funnily enough, you could use Siri on your phone to initiate play on Sonos, then use Alexa to Skip/Pause/Rewind.
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5 replies

Smilja
Smilja
Aug 30, 2018 6:44 PM UTC
Apple Music is not available through Alexa.
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jgatie
jgatie
Aug 30, 2018 6:46 PM UTC
It is possible to add two separate music accounts on Sonos, but they are not recognizable by Alexa at this time. The default account for Alexa is what is used. Playing from the other account must be initiated from the app, then you can use Alexa to Skip/Rewind/Pause/Resume/etc.

ETA: Whoops, melvimbe is correct, Apple Music is not available via Alexa. You can use Siri to control the iTunes/Apple Music app on the iPhone/iPad and use Airplay 2 to stream it to the Sonos. That will also enable you to use both accounts.
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TimCadieuxAuthor
Contributor I
Aug 30, 2018 6:55 PM UTC
So, I don't own a Sonos yet, so if I understand correctly, I can use Apple Music with the Sonos, but not if I use the Alexa aspect?
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jgatie
jgatieAnswer
Aug 30, 2018 7:03 PM UTC
Yes, Apple Music is supported on Sonos, even multiple accounts. However, Alexa can only initiate play for music services supported by the Alexa platform. These are TuneIn, iHeartRadio, SiriusXM, Amazon Music (Prime or Unlimited), Deezer, and Spotify. You can control (Skip/Rewind/Pause/Resume/Volume Up/Down and ask "Alexa, what's playing"), but not initiate play, for all other Sonos supported services.

For more details on the Alexa/Sonos functions, see this link:

https://support.sonos.com/s/article/3514?language=en_US

Funnily enough, you could use Siri on your phone to initiate play on Sonos, then use Alexa to Skip/Pause/Rewind.
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TimCadieuxAuthor
Contributor I
Aug 30, 2018 7:06 PM UTC
Thank you
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