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Contributor II
September 10, 2016
Answered

Warranty

  • September 10, 2016
  • 5 replies
  • 46901 views
What is the warranty on Sonos equipment? One of my play ones has died
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Best answer by Ryan S
Hi, Sonos players come with a one year warranty when purchased through an authorized retailer. If you need a hand it's easiest to give us a call on our support line to identify if there's a hardware issue and find out all the options available for replacement.

5 replies

Contributor II
September 10, 2016
I bought everything from bestbuy last year
Contributor II
September 10, 2016
Bought October 18th 2015
Ryan S
Ryan SAnswer
Retired Sonos Staff
September 12, 2016
Hi, Sonos players come with a one year warranty when purchased through an authorized retailer. If you need a hand it's easiest to give us a call on our support line to identify if there's a hardware issue and find out all the options available for replacement.
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Lyricist I
September 4, 2018
I assume the warranty is void if you buy it from someone via a yard sale type of app?
Airgetlam
September 4, 2018
I'd assume so, it would be with almost every company I've ever heard of. But it only costs you time to actually call in and talk to Sonos to see if there's something that can be done.
Bruce