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my sonos play bar and surround sound play 3's work perfectly when i play music or apple tv but when on tv nothing comes out of surround sound speakers. all my components are connected into the tv and then the playbar has optical out. so it clearly works as music and apple tv work but normal tv channels only play through the bar. please help

I did update 8.6 and now it says there’s a problem during the update. I’ve tried it again and it continues to give me the same message. I’ve clicked more information and tried all the possible solutions it’s given me. It’s error code 1101

Hi. Bought a Sonos One, set it up and everything worked great. Then my stepdaughter came by and logged on to my system from her app, without me knowing it. She had already set up her app to her fathers Sonos system, which included some Sonos Play:1 speakers. What happened then is that my system suddenly included one of her fathers speakers (room). Today my system started to update the software/firmware, but stopped during the process, and showed the message "Error code 30: Soverom". "Soverom" is one of her fathers speakers, miles away. Any ideas on how I could fix this? Thanks.

Sonos One is not playing certain skills such as Sleep Sounds (and other similar ambient noise skills). You ask it to open this skill and it does nothing. If you give it a further command in the skill it responds saying "you're currently enjoying Sleep Sounds, etc..." so it thinks it's playing it but it's clearly not.

Hello, I am new here so excuse me if I started in the wrong "area". I have the following feature request: Is it possible to create an option to Disable/Enable the buttons on de speakers (selectable to wich speaker) through the Sonos app? Now there is already a similar like the LED light on the speaker wich you can turn off. The reason for this request is I have a small child that is exploring the world :$ She has noticed the buttons and now can turn on the Sonos system and play with the volume. Thanks in advance!! Cyrille

Hey guys, So I'm thinking of getting the Sonos Beam + Sub, connected to my Sony KD49EX9005 via HDMI Arc playing Plex Media Player. But I have some questions on audio streams. Lets say I have a movie that only has DTS HD MA or one of the other unsupported audio formats what will happen? Will Sonos or the TV auto convert into a playable format? Or will it just do whitenoise? My main issue is I kinda need to go wireless, and dont NEED my current 5.1 setup. If I did I'd defo need new speakers which pretty much costs the same and I'm about to move so dont want to run speaker cable everywhere. There are plug sockets around the back if I decided to add 2x Play:1's or so for 5.1 Sonos setup. Thanks

[b]How have Alexa play music on ALL my Sonos speakers (not just one)?[/b]

Hi folks, I currently listen to most of my music in FLAC via Tidal and 2 Play 1's, set up as a stereo pair. I'm considering moving up to a Playbase and Sub, and putting the 2 x Play 1's at the back of the room as the BL and BR speakers in a 5.1 set up. Because of the seating arrangements, this will mean that I'll be more likely to use the Playbase to listen to music, so I wanted to ask if it will do as good a job as my two Play 1's are currently doing?

1) I have a 5.1 set up with a playbase, sub and 2xOnes. Is it possible to increase the volume of one of the rear One speakers in isolation, (it's further away from my seating position) and if so, how please? I've found that the volume control on each of the One's affects all of the 5.1 system as apposed to that particular speaker. 2) Have people experienced the connection between their Harmony remote commands and Sonos a bit flaky at times? Thanks

I would like to leave Sonos Beta testing. iTunes doesn't recognize it, and I would like to not be asked to download updates each time I use the application, especially when apple will not let me use the app on my phone when I do.

I bought a Sonos One today and got Alexa working in The Netherlands just flawlessly ... although they say its not available overhere ... I activated the Sonos Skill, Hue Skill and can control lights and play music on my One ... I can add my other speakers / rooms to the Smart Home Skills in the Alexa-app, have used unique names and when I ask Alexa to play some music by any artist she responds with: " I didn't find anything that can play music in the living room (or master bedroom or kids room) ... I have restarted my speakers twice, reset the whole system, began form scratch twice ... but still ... It worked once this afternoon ... so it it possible to say to Alexa to play music on another speaker in my network ... but she thinks it's not possible ... although they are visible in the Alexa-app ... what can be the issue? Anyone had similar experiences?

Thanks in advance for any help... My computer systems have been under a surgical cyber attack for 2 months now with BIOS and Firmware modification techniques that identify this as a sophisticated bad actor. Therefore, a firmware modification to a SONOS speaker is easily in the realms of probability here. Anyway, either an update screwed up (which I doubt) or the hacker appears to have modified a PLAY:1 as either a backdoor to tunnel back into the network or as a malware infection point. When doing a network scan, the compromised PLAY:1 does not OS fingerprint in the same manner as the other SONOS devices. The compromised PLAY:1 DNS Cache has a number of URL's and IP addresses in it that may or may not be legitimate (while the other SONOS device's DNS cache's are empty) and UPnP is turned off (but enabled on all the other SONOS devices). So, (if nothing less than to eliminate it from the compromised device list) is there a way to reset / reimage the firmware on the PLAY:1 or fo

So I’m looking at getting a Playbar and eventually adding a sub. I have seen a couple of Playbar’s second hand at a tempting price. My question is, in the history of the Playbar have there been any significant hardware changes that should put me off going down the second hand route? Thanksss!!

So, it's great that when I'm in the living room with music playing and I speak to the Echo in the same room that the volume automatically mutes on the Sonos gear in the same room. However, I find it kind of silly that it mutes Sonos equipment in other rooms. For example, it's 8am, I'm downstairs in my home office, listening to the news or some music on my Play:5. My wife's getting ready to head out to work, and in the bedroom, which is on a different floor and at the opposite end of the house. Both doors are closed too. She takes a moment to ask the Echo Dot in our bedroom about today's weather. And my Play:5 gets muted, despite being nowhere near where she is. Why not group into zones to prevent this? Like "Upstairs Echo & Living Room" get grouped, and "Office Dot & Office" get grouped for muting purposes. I can't see any options in either the Sonos app, Alexa app, or the Sonos Alexa Skill to do something like this, so if the capability exists, it's pretty well hidden.

Looking for the procedure to re-run the Trueplay calibration.

Can’t seem to get the Sonos Connect hooked up properly to the Marantz AV Surround Receiver. Using red and white cables audio out from Connect to Audio In on Marantz. I’ve tried the CD, DVD, inputs but I cant get it to work. Marantz has the Cable box, Apple TV connected to it along with surround sound speakers for family room and Zone two driving 4 outdoor speakers all non Sonos speakers. Sonos speakers are in three bedrooms. Need some help please!

I live in France but am a native English speaker. I have a SONOS system with a several speakers and it works fine. I would like to add a SONOS ONE with Alexa to my system. SONOS ONE with Alexa is not yet available in France as it is currently undergoing translation into French. I would like an English-language Alexa, NOT French. If I purchase a SONOS ONE with Alexa in the UK (or USA) is there any reason why it would not work in France?

How to add as a Windows audio device to play computer audio and as a device connected to Sonos network? Just purchased a Play1 device. I was told I could play my music with the connect device and it is. But I was also told that I could have it work as my computer speaker as well. ( No, do not need 3 speakers on my desktop) Yes added the device thru Windows 10. Not shown as a playback device in the computer or the CONNECT AMP as well. So is it even possible? - The speaker is not that rich in sound, even after tweaking the EQ. The base is flat. - Is there a better speaker with richer sound?

I can no longer connect to sonos at all, it is only 6months old, I recently changed wirelss connection, but I have tried endless and all suggested options, new accounts, connecting with a lead etc & rebooting etc. It doesn’t even show up on my phone (same phone as before). I am at a total loss..sonos app is pretty inaccessible if things are not connecting.

I have a Samsung PN58B550 flat screen plasma TV. Now that I've set up external speakers, Sonos Playbar works great. However, I receive an annoying message onscreen (when using any remote control) when I adjust volume that says "Not Available". How do I eliminate this message?

Hey, my parents have a sonos system and it convinced me to buy my own Sonos speaker. Now, my parents can play music directly from sonos (you search for any artist and it shows up). They are using a Sonos controller (not the Sonos app). I just installed my Sonos :1 player, and it appears that I can only play radio stations from the app. I can't search for artists or music directly (results say "nothing found"). I guess I could use a 3rd party streaming service (spotify, itunes, etc.), but I prefer not to. Is there any reason why my parents have access to a free and very large database of music on Sonos, and I don't? Do I need to change something in my settings? Thanks for your support! P.

The Sonos Beam looks great. While I wish it was made for larger rooms I’m still thinking about getting it. One thing I’m not clear on though is the HDMI port. If I read correctly, it sounds like to use it, your TV has to have an HDMI out. Could someone confirm that for me? I’ve check my tv, new LG OLED 65inch and it doesn’t have any HDMI outputs. Sounds like I wouldn’t be able to take advantage of it but not sure.

Hiya, I'm considering getting a SONOS Playbar, Sub, and two Play 1's for my home theater system. I'll primarily be watching movies on my Plex server, which contains ~1,000 of my own blu-ray rips. Needless to say there's a lot of DTS content on there. I've heard SONOS doesn't support DTS, so what's going to happen when I want to watch my movies? Will the sound work at all? Will it sound terrible? Will Plex be able to transcode to a usable format? Etc. etc.

Hello I was wondering to complete my 5.0 (playbar + 2x play:1) with a Sonos sub in order to have a full 5.1 system. I have some doubts about its placement. I would like to placement it behind The table in The left angle (see pictures attached). In your opinion will it be a good placement? It will be same side of The playbar. Another option would be on The right side but I am worried for The heat coming from the radiator (see Last picture). Thanks

SONOS wireless headphones?