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Firefoxenator
Contributor I
August 27, 2018
Answered

Play 5 Gen 2 - Flashing Orange

Hi - Play 5 worked flawlessly and recently stopped being visible on system. I had to unmount from ceiling and finally performing diagnostics and on trying to reconnect wireless, the system flashes orange after pushing the "connect" button. I've seen others with the same problem and seems to indicate a wireless failure?:(
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    Stanley_4
    Stanley_4Answer
    Grand Maestro
    August 27, 2018
    Probably a bad WiFi card I'd call in to support on Monday and see about getting it replaced.
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    2 replies

    FirefoxenatorAuthor
    Contributor I
    August 27, 2018
    I've submitted diagnostics here, when Play5 NOT working and attempting to connect via WiFI: 16158757
    Also, confirmed that the player works fine when connecting via Ethernet.
    This is the diagnostics when Play5 IS connected, via Ethernet: 941680902
    Stanley_4
    Stanley_4Answer
    Grand Maestro
    August 27, 2018
    Probably a bad WiFi card I'd call in to support on Monday and see about getting it replaced.
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