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Play 5 Gen 2 - Flashing Orange

  • August 27, 2018
  • 2 replies
  • 752 views

Hi - Play 5 worked flawlessly and recently stopped being visible on system. I had to unmount from ceiling and finally performing diagnostics and on trying to reconnect wireless, the system flashes orange after pushing the "connect" button. I've seen others with the same problem and seems to indicate a wireless failure?:(

Best answer by Stanley_4

Probably a bad WiFi card I'd call in to support on Monday and see about getting it replaced.
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2 replies

  • Author
  • Contributor I
  • August 27, 2018
I've submitted diagnostics here, when Play5 NOT working and attempting to connect via WiFI: 16158757
Also, confirmed that the player works fine when connecting via Ethernet.
This is the diagnostics when Play5 IS connected, via Ethernet: 941680902

Stanley_4
  • Lead Maestro
  • Answer
  • August 27, 2018
Probably a bad WiFi card I'd call in to support on Monday and see about getting it replaced.