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Andreram1
Contributor I
August 30, 2018
Answered

Beam no volume indicator Samsung NU8000

Hello I just purchased the Beam along with a 65” Samsung NU8000. It is plugged in via hdmi ARC. The remote will control volume playing through the beam but does not indicate a numeric number to ththe volume , I also tried to link the Samsung remote control with the sonos app and that it was unsuccessful , but it does adjust volume regardless of it not being linked, is there any solution to getting volume indicator? Or does sonos need to make an update for this tv?
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    MikeV
    MikeVAnswer
    August 30, 2018
    It's up to the TV manufacturer to decide what they want to display on the screen when working with third-party devices... Sonos has no control over what the TV shows.

    My Samsung TV from 2016 just shows a + or - with a receiver icon when I adjust the volume, but no numeric indication of the volume level. Some manufacturers don't even show that, while some will show a volume bar indicating how loud the volume is.
    The S in IOT stands for Security.
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    1 reply

    MikeV
    MikeVAnswer
    August 30, 2018
    It's up to the TV manufacturer to decide what they want to display on the screen when working with third-party devices... Sonos has no control over what the TV shows.

    My Samsung TV from 2016 just shows a + or - with a receiver icon when I adjust the volume, but no numeric indication of the volume level. Some manufacturers don't even show that, while some will show a volume bar indicating how loud the volume is.
    The S in IOT stands for Security.
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