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Hi. I have Beam, Sub and 2 Ones as surrounds. Connected via HDMI to my Sony 4k TV is a Sony BDP S1200 blu ray. I've changed the Blu Ray settings to convert "DTS Audio to Dolby Digital audio for output" and set "Digital Audio Output" to "Auto", not PCM. According to the Sonos phone App, the sound I'm getting when the movie chapters are displayed is in Dolby 5.1. Certainly sounds like it. However, as soon as the movie starts playing, there's no sound at all. Change the settings to "convert "DTS Audio to Dolby Digital audio for output" and set "Digital Audio Output" to "PCM", and the intro still plays in Dolby 5.1.....But the movie plays in Stereo. Anyone know what I'm doing wrong?

In the past when "Advanced" settings disappeared, it meant you needed to upgrade your controller app. I did, but the advanced setting still didn't appear. So I called support and I was told SONOS has removed this from the desktop controller app for technical reasons. Hmmm?, it used to be there. It used to work. I was told to use my phone app as most people use their phone and "it is the way of the future". I have a Microsoft Surface Pro. Maybe someone should tell Microsoft they are not 'in the future'. I also checked my iPad - removed. I have speaker drops on line-in and use the 'compress' setting for music over line-in. But, when I play videos the compression delay (about 1.5 seconds) doesn't sync with the motion, so I go uncompressed and deal with the drop-outs. I don't really want to be part of "the future" if I have to watch videos on a tiny phone or have to have both devices to effectively use SONOS. Silly. So I looked in support and in community and I cannot find anywhere t

Hello, I have a playbar, sub and two play 1 As rear surround. The play 1’s work when the TV is on however they are not working when playing music through the playbar from the app. On the older version of the app there was a setting under room settings to have the surrounds on when playing music from the app. This appears to have disappeared... any ideas?

Last year, I got a Sonos One because the Sonos ads said that Alexa was soon to be enabled in Denmark. Almost a year has passed with no news. What are the plans?

Hello, I am tech challenged and I have 2 Sonos One speakers which I control with my phone and a tablet. Recently my phone broke and was replaced...I also changed wireless so have a new router and service. The problem is that I have lost all my playlists stored with my Sonos system and am unsure how to restore/find them. On my phone, I have a new Sonos App, and just set up my 2 Speakers by "factory resetting" them as instructed on a youtube video. They then were found and reattached as new speakers and are working again. Are the playlists stored IN the speakers? If so, have I lost them forever by resetting? I assumed that my tablet, which has not changed, was storing the playlists but find that it needed to search and find my "New"system and shows no playlists as well...:( My playlists were sourced primarily from my Amazon Prime Music account, but no personal stored music files. If lost, how can i prevent losing all these hours of creating playlists I have set up in the future?

Hey, I suspect that commercial issues might prevent this, given the Apple and Amazon mix, but can you confirm whether there are any plans to extend the Alexa functionality to have Apple Music as a default library? I know I can start Apple Music using the app, but I wonder whether it will be possible to set it as the default streaming service in the Sonos Alexa skill in future? Great job with the app btw!

i have recently purchased a Sonos Beam and a single Sons One Speaker. I have connected both Speakers, but when i group the Sonos One (i only have the one speaker) with the Beam to enjoy TV sound, there is a distinct echo from the speakers - almost as if the Sonos One is slightly delayed. How do I balance the speakers to get a rich sound, I plan to (when i am able) to buy a second Sonos One, but in the interim I was hoping you could advise how I best balance the TV sound with the Beam and my single Sonos One?

I have a Playbar under the TV and sub and would like to add a Play 1 on each side for better stereo. Will that work and are there any set up tricks to follow? Thanks.

I have a Sonos One, NON-smart TV, and a TaoTronics Bluetooth 4.2 Transmitter and Receiver. Does anyone know if I can stream the audio from my TV to the sonos one through the TaoTronics or something similar? How?

anyone know how to turn on or off Sonos when away from the house?

Now that Alexa is available in Spain I am trying to set up Alexa with Sonos skill but the skill does not appear in the app when searching for it. Not sure if this is a problem with Sonos, Amazon or what. Any workardound even if it means to use Alexa in english? Thanks

i HAVE SORROUND SISTEM 5.1 (SONOS PLAYBAR, SUB and 2 PLAY 1) NEED TO HAVE A HEADFONE CONECTED TO MY SONOS WIFI WHIT POSIBILITY TO HEAR SOURROUND, ETC, ETC..ARE YOU DEVELOP SOMETHING TO HELP THE PEOPLE THAT INVEST IN SONOS AND NOW CAN EAR MUSIC DURING LATE HOURS ?

Thinking of getting a sonos beam. Will it work using my tivo bolt remote and if so do i use the Denon code ? Thanks

I have two Play 1's and one Play 5. I am wondering, how can I connect my existing TV to my Sonos system so that I can play sound from Netflix through my Sonos speakers? My TV is not a SmartTV. Is this possible or do I need to buy something else to connect them?

Is it true that the Connect:Amp is not compatible with Airplay 2? I bought this device to plug in my Totem Staff speakers but can’t get any music on. I’m using iPhoneX to stream music and Airpplay won’t show the Sonos in the list of available devices.

Hi everybody, since there are no sonos controllers anymore (and mine from 2006 is not working anymore), how can I use Sonos for the guests in my B&B? I can't ask guests to download the controller on their phone and give them my password, so what's the alternative?

Hi guys I went through the community topics and found a few posts about similar issues i am facing, however not the exact same one. Here the challenge: I have a projector and an apple TV. Now i am looking for a sound system to connect those products together, with the least cables possible. I was thinking to get a Beam. But: As the projector (and apple tv box) is behind the coach, i would not like to have a cable from the projector all the way to the front wall (about 4-5 meters). I have read about the approach where you put a HDMI switcher/spliter between the projector and the apple TV/Sonos, however, this would really not be practical as then i have a cable from the back of my living room all the way to the front. Is there any other way around that? I am thinking Airplay II etc... Thanks in advance

Hello everyone, I found this site through instagram with Sonos products at very low prices: [removed] Would you confirm it is a fake? Thank you

Hi all, If I were to have two separate 3.5mm mono connectors with the left signal to one speaker and another with the right signal to a second speaker and setting this up with uncompressed signal transfer. How would the stereo separation be? Has anyone tried this? I'm assuming I'd get a 70ms delay but I'm ok with that. What kind of jitter could one expect from a setup like this? Thanks Anders

How can I connect my onkyo tx-sr504 sonos sound system so everything that is an input to my Onkyo can be listened (such as my TV, iPod, Apple TV, radio, etc)

I just bought a connect amp that is connected to my speakers in the kitchen. I also purchased a Play 5 speaker that I control directly via the iphone app. I was told that I can control the volume of each room but do not see how this works. Any help would be appreciated.

I know this topic has been raised before but I am having problems with my Sonos set up. I have a Cocktail X10 with all my old CDs loaded on it in WAV format and connected to my router through a pair of Line Feed Adapters (TP Link AV1200 3-port 1200Mbps). The other end of the line feed adapters is plugged directly into the router. I also have a Sonos Boost, again plugged directly into the router. When I try to play music from the Cocktail X10 I get the "network connection speed insufficient to maintain playback buffer" message on my phone. Can anyone please explain how the network speed can be an issue, as to my mind I am not using the wireless network. The Sonos Boost is doing the job of carrying the signal from the router to the speakers and the line feed adapters are carrying the signal from the Cocktail X10 to the router. I know that the line feed adapters are doing their job because I have the TV plugged into one of the ports and that works for streaming catch up TV ov

SONOS needs to embrace wider voice connection than just Amazon Music. Google Play Music allows for far more flexibility and ease of access to personal music collections. My phone does it, my SONOS should!

I was excited to discover Plex so I can listen to my live concert collection via Sonos, and the only thing I really need is the same gapless playback support currently in place for other music services like Spotify, Pandora, Live Phish and nugs.net. When can we expect Sonos to support gapless playback via Plex?

Having trouble getting audio from turntable onto the other Sonos speakers via Connect. I currently have my turntable hooked up to a Marantz receiver with two bookshelf speakers. Sounds great. I also have an optical cord going OUT from Connect to the optical IN on the receiver. This allows me to hear my streaming music on my Sonos system through the bookshelf. How do I get my turntable audio on to the rest of my sonos speakers? As it stands, I have them connected into the Phono IN on the receiver, so to hear them, I must switch the input from the TV digital (which I use to hear the Sonos system via optical through the receiver and speakers) to Phono. I tried plugging the Turntable RCA directly into the COnnect IN with the hopes that the optical out would allow me to hear it through the system but no dice. Any suggestions?