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I have a problem with my home theater systems (surround sound) when I hear the music or i play the tv, sometimes my surround sound goes off, and after 20 or 30 second it comes back. I don’t like that and I want to know what i have to do to fix that problem with my surround sound. Help me please and thanks!

After I set up Alexa through my iPhone, how can I pair it with my phone, so I can play music on my phone through Sonos One?

I have the following setup: In-ceiling speakers connected through a [b]Connect:AMP[/b] 2 [b]Play:1[/b] speakers in separate rooms 1 [b]Connect[/b] Marantz NR1504 Receiver 2 PSB Alpha T1s AT-LP60 Turntable I want to be able to play the Television and the turntable through the Sonos system. What is the proper set-up?

I recently bought a Playbar, but it doesn't work with the optical output from my ageing (but excellent) Pioneer plasma TV (PDP-436XDE). There is light coming through the optical but no audio. I know everything else works as it works fine when connected to my Sky satellite box or Apple TV (sounds great!) and music streaming also excellent. So it seems that just the TV is the issue. I have a workaround in that I have two optical leads, one from the sky box and the other from the Apple TV, which I can change as required, but its not really a satisfactory solution. Does anyone have any experience with this connecting this TV to the Playbar or any idea how to sort this out? I've been through the settings on the TV pretty thoroughly, but without success. (I also can't disable the speakers, although I can disconnect them - they are a sound bar type). Any help would be appreciated. Thanks.

How do I go about deleting a room from my sonos app that doesn't have a speaker in it. It is not needed as a room choice anymore

Originally I had envisioned that the integration of Alexa and Sonos would have Alexa handle the voice commands while Sonos would do the work integrating with your music services. Because Sonos is music service agnostic I had hope that they would support Google Play Music. But now, if I'm understanding, Alexa is handling the voice commands AND integration and the Sonos speaker is essentially just acting like a speaker. in other words, it would be up to Amazon to create the Google Play Music integration. I have much less confidence that Amazon will let Google play in their pool. Can anybody offer clarity on who is doing what and whether competitor services (specifically Google Play) are likely to be integrated?

I live on the 8th floor of a 12-story condo building and want to use my Sonos for a party on the roof where there's absolutely no Internet connection. Will I have to purchase a separate wireless hotspot device to be able to set my Sonos up there? Or is there a way I can play music on my Sonos without an Internet connection at all? (I can bring my bridge and my laptop, too.) I rely on Spotify for my music as well -- not sure if that makes a difference in whether I'll be able to play songs without Internet connection. EDIT! So I found this thread on the line-in configuration ([url=https://sonos.custhelp.com/app/answers/detail/a_id/1271]https://sonos.custhelp.com/app/answers/detail/a_id/1271[/url])... except I don't have an option to select "Line In" under my Settings! There's no line in tab or autoplay menu that I can find at all... help?!

There's a lot of "not currently available" and "this is still a beta release" posted on this subject. But what I want to know is, WILL Alexa ultimately be able to access my LOCAL music library? I mean, is Sonos and Google actively working on this feature? Please throw us a bone...We're still out there you know -- That is, Sonos' original customers. Not everyone gets all their music from Spotify, Pandora etc. When we all first heard about the Alexa integration, we got excited with the thought of accessing our personal music libraries via voice commands. Understanding the technology challenges at hand, we just want to know if this is ultimately still a goal. Won't even hold you to it if the tech hurdles prove too great to overcome. Thank You!

Hi there, Any one can give me any useful hint as to how to set up my TV Philips remote control with my brand new Sonos playbase?:? I followed the instructions nor less than 10 times unsuccessfully, and getting quite frustrated having to use the mobile to turn up/down the volume on the TV... Many thanks in advance,

On my echo's, flash briefing cycles through BBC, NPR, NewYorkTimes,CNN,Daily202 and others. When I say "what is my flash briefing" or "what's new" to my Sonos, I get only the first item in my sequence...BBC. Then it thinks it is done. Does Sonos support of flash briefing allow more than one source? Or am I having a problem other Sonos One users aren't seeing?

Two quesrions.. I habe a few sonos 1's scattered around the house right now. .. Workomf pretty good. If i add a playbar, a sub and 2 sonos 1's as a 5.1 homw threatre in the living room.. For audio.. Will the entire livingroom setup show up as one speaker in the app or will I need to group each time to play music? And assumimg it does show up as one item. Can i group the home theatre witj the other sonos 1's and have music playing through all speakers in the livingroom as well as the rest of the house? Lastly. If watchimg tv, and the sound is being output to the playbar via optical. Can i group that sound and olay it all aroind the house?

When I open my Alexa app (with a Sonos One) and click on the "your Skills" tab, I immediately get a pop-up error message --> "The language you selected does not match your Amazon account settings. As a result, Alexa skills are not available. To get the best Alexa experience, please choose English (Canada) by selecting continue. CONTINUE. When I press continue, it takes me back to the Settings screen and then keeps looping back to the error message above. I'm not able to access my "Your Skills" page. Help please! Thanks!

Would be a great idea that Sonos system be available within cars. We spend so much time on commutes, it would be a great option to extend our home Sonos there. Any plans to partner with BMW, Mercedes, Audi, Lexus, etc...?

My new Sonos ONE is unable to playback any music from my network source Music Library \\server\music. I already had a Playbar and that still works fine with the same Music Library. Interestingly, if I first start playing on the Playbar, and later add the Sonos ONE as an output, the ONE will also start playing fine from the network source! However, if starting out with just the ONE, or starting with both Playbar and ONE at the same time, it doesn't work. This is very repeatable. Anyone else having the same issue? Any ideas about a resolution? Or is it just one of many ONE bugs?

Hi, I have two question and I couldn't find clear answers to them yet: - Can I combine the Playbar with one Play:1 and one Play:5 as surround speakers? Setting don't allow it, but is there a workaround? - Can I use my Play:5 as Sub for the Playbar? Again settings don't seem to allow it, but it has a lot of bass and should be able to complement the other speakers with bass. Is there a workaround? Cheers!

Hi, My Harmon Kardon speakers which I use in my study attached to my iMac went pop this week. So I was thinking of starting a move to Sonos, starting with my study and moving to the rest of the house when I can afford it. If you were choosing, would you go for Two Play 3's for true stereo or One Play 5? At the moment its for playing from iTunes as I don't bother with streaming as yet. Your help is appreciated, it might save me spending even more hours reading reviews. Mark

How long is the optical cable that is included in the Playbar box? Trying to determine whether I need to purchase a longer cable for my installation. THANKS!

Will there be any other Sonos One updates with the Spotify release on December 21st? Or will it be strictly focused on Spotify? Just curious if any other new Alexa functions will be added.

Trying to ship a Sonos One to NZ, Could someone provide me with accurate packaging dimensions and weight Thanks

Hello! I'm not really interested in buying a playbar because my primary objective is to play music in my living room via my mobile devices, etc. However, since my TV is also in my living room, I think it a bit of a waste to have a music system in place that doesn't integrate with my TV. So...originally, I was thinking of purchasing two Play:3s, since my buddy has this setup in his home. I really liked the sound quality of the Play:3s for the value! However, I notice that the Play-3s have no in-line input to connect to the TV. Can you tell me the different solutions for integrating the Play:3s or Play:5s to the TV - other than purchasing the playbar? If I were to purchase two Play:5s instead, how would I set them up to my TV? Would there be any sound delays from TV to the Play:5s in this scenario? FWIW, I have a Sharp Aquos TV. Thank you! D

How do I play my Napster playlist on my Sonos players controled via Alexa

In the Wall where my tv is, i have 3 integrated loudspeakers. I Can buy a unit for the 2 sidespeakers but how Can i set the system up for home theatre using the existing center speaker.

My current setup and TV is able to passthrough DD 5.1 Playbase is connected to tv directly via optical and Apple TV, cable are all able to passthrough 5.1 verified on the sonos about app. My PS4 for gaming or using built in Netflix app is supporting DD 5.1. However when I play a Blu Ray that has DTS with no other options it's transcoding to Stereo. I've done some searching but haven't been able to confirm whether this is PlayStation issue or Sonos issue. Has anyone had success with this?

Hi Do i really need to by a external Amazon Echo device to control my SONOS ONE by voice control? And how do i change the destinations on my new Sonos so it do'set give me the weather in Philadelphia, when i live in the UK

Thinking of getting 2 play 1’s to complete my playbar experience. The question is will they play music when I’m not watching tv and just want the music on?