Lost room setting

Forum|Forum|7 years ago
December 31, 2018
5 replies
1077 views

My room setting fell out of my app. How do add a room there are no options?

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Best answer by Airgetlam

Two different issues, I think. gogreen, you're probably using a desktop controller, and those settings have been removed from it, you'll need to use a mobile client.

plum4mlb, you're talking about a room not showing up. Could be wifi interference, or it could be a duplicate IP address issue. Try unplugging your Sonos, and rebooting your router, and then plug the Sonos back in to the power.

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plum4mlb

Lyricist I

Just had the same problem 😞 i have 4 rooms and lost one of them. I can substitute a room by changing the group settings but can't find a way to recover the missing room. Interested to see what the cure is.

AirgetlamAnswer

Two different issues, I think. gogreen, you're probably using a desktop controller, and those settings have been removed from it, you'll need to use a mobile client.

plum4mlb, you're talking about a room not showing up. Could be wifi interference, or it could be a duplicate IP address issue. Try unplugging your Sonos, and rebooting your router, and then plug the Sonos back in to the power.

Bruce

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plum4mlb

Lyricist I

Hi Bruce:

Excellent advice. I tried it and it worked.

Thank you for taking the time to help.

Best wishes for 2019.

Martin

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gogreenAuthor

Contributor I

Bruce,

Had the same issue as plum and your advice worked out perfect. Thank you so much for your insight!

Shawn

Airgetlam

Happy to be of assistance 🙂

It is indeed unfortunate that sometimes routers don't stay stable. I've never had to reboot my fridge, but occasionally a power cycle of my router fixes my issues 🙂

Bruce

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