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I have just got the Sonos One but I cannot find the command to turn the device off? I have attempted multiple different commands with Alexa but nothing works? Can anyone help me with the correct command or does the device just stay switched on at all times? Thanks in advance

Hi there, I have a house full of gen 1 Sonos speakers. One set is two play 1s with a sub. I'm considering getting two new Play 1s, mostly because of the Alexa and Airplay technology built in. However, I'd like to add one of them to the sub/Play 1 combo, and one paired with another first gen Play 1. In doing so, will the paired speakers still receive Alexa commands and airplay functionality? Or will only the one speaker actually play based on those commands and/or airplay? Thanks!

My playbar is working with the TV but not showing up on my app....my surround sound speakers (2 Play 1's) not working or showing up on app but have a white light and keeps saying speakers have already been set up. Just want it to work!

Is it possible to connect a microphone to sonos play 3?

I know this is a recurrent topic, but I actually believe it would be very helpful if Sonos address this issue in a concise webpage with continuous updates. Right now the whole forum is full of questions about TV's ability to pass-through a 5.1 HDMI signal. The (so voted) most helpful comment on amazon about the playbar is about the problem of not getting a real surround but an artificial constructions from a PCM 2.0 signal from the TV. And this is also the main issue mentioned in CNET for the review of the playbar. So, guys, could you make a systematic and compressive study/review of which TV's will work with the Sonos surround system? I'm currently considering to get a full sonos surround pack, but I cant not make a decision before knowing if my LG 65UB930T (LG65UB9500 in USA) is able to pass the signal form the devices connected to the HDMI ports. And I believe this situation is generalized for all potential consumers, many of them buying your product without being aware o

Are all speakers outdoor speakers ?

I have the 5.1 Playbar, sub, 2 play ones in my living room/theater. I want a sub and a play 5 in another area to stand alone or play simultaneously for music, is that possible?

Apologies if this has been covered already but my Sonos One/Alexa keeps waking up/false triggering while I'm watching TV and it's driving me mad. Whereas others have complained about the mic sensitivity being too low I haven't found this - in fact for me the Sonos One hears me far better better than my Echo and Echo dots ever did and overall I'm loving it. But this issue of Alexa waking up with a loud chirp every few minutes is driving me mad. I've checked the audio files and there's nothing apparent in there that appears to be triggering it - it just seems to be random words with no pattern. My question is are others having the same issue, is there a way to fix it, or do I have a faulty unit?

I see that when I turn my tv to the HDMI input that my beam is connected to, it cycles through a screen saver with a handful of black and white images. Is there any way to get a visualizer on screen to sync with my music?

If you use the optical adapter, is it still possible to get 5.1 sound? The product page says PCM stereo and Dolby Digital...but not Dolby Digital 5.1. Thx!

Hi Sonos Community - I recently purchased two Sonos Beams and am liking them a lot, but my house is becoming overwhelmed with Alexa devices. I had opted to turn the Alexa integration off on these two beams through the room settings, but now the ability to add it back is completely gone. I'm thinking of just changing the wake word on my other devices, so I'd like to add Alexa back on both of my Beams if it's possible - but I don't know how! Any recommendations?

How can I tell the difference between the Play 3 generation 1 and generation 2?

When will Sonos Voice Services be available in Spain

Following on from my other thread where I'm trying to work out my ideal set up so I may want to switch the power off certain speakers for certain listening.. If I have a couple of ONE's set up with the SUB, do the ONE's still get a full range of sound or is there a high pass filter enabled so they don't have to handle the lower frequencies? What then happens if I simply turn off the power to the SUB?

Hi all, So I bought a Sonos One for my kitchen in order to use Siri, Alexa and AirPlay 2. Initially I set everything up on my iPhone without a problem and have been using Siri comands to play my playlists etc. for several months. THis evening, given my iPhone was upstairs (and being in a lazy mood) I decided just to use my iPad mini 4 to do the same as my iPhone however I simply couldn’t get this to work despite being able to see the Sonos One on the Home app. Even when stood next to the Sonos One and pressed the device I simply get the message “Unable to connect to the Kitchen”. I did a little comparison for the home app on the iPad to the one iPhone and noticed the wallpapers and devices weren’t syncing. Thinking this was the issue I deleted the “My Home” from my iPhone 6S and recreated it. I also took the chance to set up my Apple TV to show on airplay and voila the iPad, iPhone and Apple TV synced up again and I felt I was one connection away from an improved home system.

I know this has probably been asked before but I hoped to ask the question a bit more specifically to my situation. I currently have 5 Play One speakers and would like to learn how to play Vinyl thru them. Been trying to piece together how to do this. Seems like i just need to have a turntable with RCA output (preamp not necessary) and a Connect:Amp and then I should be able to play my albums on the turntable, thru any of my Play:1 speakers via my phone Sonos App. Is this correct? Before I go out and drop $350 on a Connect:Amp I want to be sure this is what I need. Thank you for you help...Andy B

Sonos Connect not showing on network after being powered down for two weeks. No green light shows on power up. Factory re-set doesn't work. I am also able to ping the unit from the router, which has been re-booted. I have also hard wired the Connect to my router, but with no success. Anyone have any ideas.

Hello, I'm try to pipe the sound from a movie being played through my a Amazon Fire TV to a Sonos One speaker. Is this possible? Thanks!!

could I output the sound from a MacBook Pro wirelessly via a Connect to an amp whilst watching the movie via an HDMI connection tp an outdoor projector?

I think I may need to permanently disable the speaker drivers (!) in my Sonos One but am hoping someone has a better solution to the following problem: I have only one Sonos device, a Sonos One, which supports Airplay 2. I play music directly to it over Airplay2 from the Apple Music app running on an Iphone. I group my Sonos One to various other Play:1's and Play:3's around the house: the Sonos One is in that sense the 'injector' for the whole house. I want to be able to listen to music on, [i][b]and only on[/b][/i], my Play:3's in the Living Room, so I group Living Room with the Sonos One, and mute the Sonos One. That works fine. The problem comes when I increase the volume using the Iphone's physical volume control. That increases the volume of the {Living Room + SonosOne} group, which unmutes the Sonos One. So I end up with music playing in two rooms rather than one. The only way I can think of around this is to hobble the Sonos One by cutting the wires to its drivers, so that it

I have had a sonos 1 for around a year with the thought that i would have voice service. I live in the Netherlands, does anyone know if voice services are supported in the Netherlands.

My Play 5 just unexpectedly stopped showing up in my app/controller. The rest of my sonos speakers are fine. The light is white, but when i press it, it flashes orange. I've unplugged a few times. Tried the factory reset, but it never flashes white/amber... Also tried to install as a new speaker but it doesn't show up. Haven't changed the wifi network or moved it. I've sent diagnostics to Sonos. Confirmation number is 1177807965. This is the first time i've had an issue with any of my sonos gear, so not even really sure how i get a response from them?

Hi, I tried play song using voice command " Alexa! play coldplay song from spotiy'. It says shuffling song from spotify but doesn't play anything. I have submitted diagnostic with ref number 1547443961. Thanks

I am going to set up a Sonos system with multiple (3) zones. I have six Play one speakers and a Playbar for TV. I plan on having one zone upstairs and two zones downstairs. Do I need any other Sonos hardware or can I just simply set what I have up and create zones through the Sonos connect app?

I have had my Sonos system for about 3 years and has worked almost flawlessly up until about 6 months ago. Now I find every once in a while I'll go on my Sonos App and one of the zones will be gone. Today I see my garage zone is not there and the connect-amp was flashing white......I unplugged it, waited a few minutes, plugged it back in and it flashed white then turned to solid white....but still did not show up on the App. Decided to reset the Connect-Amp; unplugged it, waited then plugged back in while I held the play/pause button until it flashed orange / white / orange / white.....I let go of the buttons and waited.....waited some more.....still flashing orange / white / orange / white I decided to unplug it again, waited plugged it back in and its now flashing white..... All other zones are working fine, including my other Connect-Amp for the patio which by the ways is right next to the Connect-amp for the garage. What do I do???