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Contributor I
January 4, 2019
Answered

Beam keeps turning on the TV

Hi, we have a Sonos Beam hooked up to a Samsung TV, have it connected with Anynet+ (HDMI-CEC). However, the TV keeps being turned on for no reason. Is there a setting I'm missing or something we have set up incorrectly?

Cheers,
Phil.
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    Ken_Griffiths
    January 4, 2019
    Might be something to do with this (see link below) perhaps ?

    https://www.theverge.com/circuitbreaker/2017/5/18/15658876/samsung-tv-2016-automatic-hdmi-switching-complaints

    Check to see if there is an option to turn off 'auto-detect HDMI' in the TV Settings. Check for TV firmware update, or maybe contact the Samsung Customer Support Desk for your area.

    2 replies

    Ken_Griffiths
    January 4, 2019
    Might be something to do with this (see link below) perhaps ?

    https://www.theverge.com/circuitbreaker/2017/5/18/15658876/samsung-tv-2016-automatic-hdmi-switching-complaints

    Check to see if there is an option to turn off 'auto-detect HDMI' in the TV Settings. Check for TV firmware update, or maybe contact the Samsung Customer Support Desk for your area.
    PhilG1968Author
    Contributor I
    January 8, 2019
    There's nothing in the TV settings for disabiling auto-detect HDMI ... anyone any other thoughts. It's pretty rubbish that I have to keep disabling HDMI-CEC to prevent the Sonos from turning on the TV all the time.