I have read numerous posts about people having problems with sonos and getting the surround system all setup but no solution have worked for me.
I have a Sonos playbar, the sub and two play 1. The Tv i have is a Philips 55PUS7150/12. All hdmi ports are marked ARC. From what I understand the tv should be able to do the conversions of audio and hdmi to optical audio and what not.
What i've had is the playbar connected to the tv and my PC and PS4 pro connected to the tv with hdmi cables.
PS4 pro problems:
So what i did in the ps4 sound settings having "Primary output port" to "HDMI OUT" and changing "Audio Format (Priority)" to "Bitstream (dolby)". Before this the sonos app said in the "about sonos" that it only recieved stereo, but after this it stated dolby digital 5.1 in the sonos app. However in practice it wasn't.
I've tried playing "test 5.1" videos on the ps4 youtube app with no success (though some people claim the youtube app isn't 5.1 compatible). I've also tried playing netflix videos that clearly states they are 5.1 but no sound what so ever is coming out from the two play 1 surround speakers. I also tried playing Game of Thrones from HBO Nordic PS4 app that I know is 5.1 and the Sub is actually giving me something but the play 1s are not. I have been listening with my ears pressed to the play 1s and hear absolutely nothing.
I get the same result when plugging the optical cable directly from the playbar to the PS4, and changing "Primary output port" to Optical.
I thought maybe the play ones were broken, but when playing music in the room they are playing the music.
As for the PC problem is that the pc doesn't seem to recognize that the tv can understand 5.1. It is connected to a nvidia gtx 1070 graphics card. And from the sound settings on the computer i can only choose stereo. This seems to be an unsolvable issue with people buying new soundcards in order to make it work. I haven't tried one of those switches some people try as well, supposedly making the tv-pc "handshake" realize the tv can handle 5.1 (Don't understand everything regarding this but something like that, right?). Although I feel the pc problems are secondary to ps4 problems.
However I doubt my PC problems will be fixed since it doesn't seem like the left and right surround speakers are doing their job.
Also I've been looking for som sound test to check if the surround is working. The one on the ps4 youtube app didn't work, but since I'm not sure the youtube app even supports 5.1... Do you know of any that would surly work?
I feel like I've tried everything at this point and have no idea how to go on...
A long post filled with desperation, all suggestions are welcome and ideas on how to solve my issues
Best answer by AjTrek1
Here's a possible solution for your PS4:
Here's a link for Netflix: https://help.netflix.com/en/node/1887
Here's a link for YouTube: https://www.google.com/search?q=you+tube+5.1+audio&rlz=1C1CAFB_enUS629US634&oq=you+tube+5.1+audio&aqs=chrome..69i57j0l5.14100j1j9&sourceid=chrome&ie=UTF-8
I don't have a suggestion for PC. Although I do recall something about a RealTek product resolving the issue:?. Maybe another member can offer assistance.