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Hi, I went on my phone and went on to the Sonos App , i went down to click T Bedroom and it wasn't there. It completely has disappeared and I can't listen to my music through Sonos. It has always worked as I always listen to music in my room. Do you know how I add my room back in? What is the problem? 

Sonos One acts on all commands except swtitch/turn off. Very annoying. Please help

I purchased two Sonos One speakers and like any relatively new Sonos product, they are an absolute nightmare. It took about 90 minutes to get the first one to connect. The original connection attempt failed. There is no way to reattempt a failed connection. The message on the App is that the speaker is already set up....but it is not.

I have two conventional rear ceiling speakers wired to a Sonos AMP connected to my TV via HDMI ARC. Can I connect a pair of Play 5 (2nd Gen) speakers and use these as the Front Left and Front Right in a surround sound set-up? It doesn't seem like the software will let me add the AMP as surround speakers and pair up the fronts at the same time. Thanks

Hi there, I already read some posts about other people heaving problems with alexa's voice volume on the Sonos One. Some say it's not loud enough, when they have low music playing. Some say it's too loud. For me, the problem is, that Alexa is way too loud. When I mute the Sonos One and ask Alexa a question, she responds at a volume absolutely inapropriate. So I won't ask Alexa a lot in the evening, because I'm scared to wake someone up. Is this just normal on the Sonos One, is this a bug? And is Alexa supposed to be muted, when the Sonos One is muted? I would appreciate any advice. Does anyone have similar experience with the Sonos One?

Hi will music stored on an external hard drive and connected into my router via a USB be picked up by the sonos app?

I have recently got the Sonos One and find that although the volume of the music played may be set to low the voice volume of Alexa is too loud. This is especially true at night. Is there any way of correcting this?[b][/b][b][/b]

Hello, We currently have 4 Sonos Play:1s, including a pair in a L/R configuration in our living room. We have an Epson 710HD projector that I've been considering using in a home theater setup. I plan on hooking up a Roku device and Steam Link to the projector via HDMI. What I was originally planning on was getting a Play:5 since it has the line input and I was thinking I could go projector RCA out to 3.5 line input on the Play:5. In this scenario, my home theater sound would be 2x Play:1s and the Play:5. But then I realized that the projector doesn't have an audio output! To get around this, I'm considering getting an HDMI Audio Extractor Splitter so the configuration would look like this: [img]59351e7b-38e6-4f40-b407-b9e3257665dc.jpg[/img] I considered replacing the Play:5 with a Sonos Playbar but the cost of the Playbar and Subwoofer together is prohibitive. Plus, we're more of a music house than a video house so the music will be listened to much more than the

Hey, apologies if this has been asked before, I just want to check something before dropping too much money. My plan is to use my desktop as a multimedia station with an HDMI running from my 1080ti to a 4k projector (Viewsonic PX747) and the SPDIF running to the back of my playbar. I've also got 4 Sonos one's that will be in the mix. I basically just want to confirm that this setup won't incur any significant audio lag? I used to run the same setup, but with a 1080p monitor and every few weeks or so would run into incremental issues with lag (not sure why). Would appreciate any comments/advice.

I bought 2 Sonos Play 1 setup in my dinnig room, I have one Alexa echo in my bedroom and one Marshall Woburn Speaker with another Echo dot in my living room. Is there any way i can play multiroom music playing in my devices at the same time?

Can I drive two pairs of Bose Free Space 51s with One Sonos Amp?

I have three play1 speakers throughout the house and hard wired speakers in the ceiling of the living room that I’d like to use for sonos and tv. Will an Amp work for that? Also, besides the two ceiling speakers the only other sound for tv comes out of the tv speaker itself. I would like to add a playbar or playbase and possibly a sub but would like some insight as to which hardware to purchase. Any help you can provide is much appreciated!

I have a connect amp and a playbar. I had a powered sub plugged into the amp and everything was great. I decided to add 2 bookshelf speakers to the amp as well for surround. I hooked it all up and did the surround setup in my browser. Now I only show one Sonos component and have no more signal going to the sub. The surround is working though.  I'm about ready to toss this whole system and got back to a wired setup. The sound is great but it's been a pain in the ass. If anybody can tell me how to my sub back I'd sure appreciate it.

I just bought a Sonos One and its working very well. I cant find any way to mute the microphone. Theres no option anywhere in the app (windows/iphone) and it seems theres no physical button on the sonos one? How do i get the mutebutton to work and show that its muted?

Which? Magazine adds the Sonos Beam the the smart speaker 'Dont Buy' list together with the Sonos ONE (Gen 2) [url=https://en.community.sonos.com/what-to-get-228989/which-magazine-review-of-sonos-one-gen-2-damming-review-by-which-magazine-of-the-latest-sonos-one-6826727]Read the Sonos ONE (Gen 2) review here[/url].- sorry this has already been deleted by the Sonos moderators - surprise surprise [b]Note to Sonos Moderators[/b]: Please publish this post-its a genuine review of your product and I think potential Sonos customers have the right to make an informed decision. Please note that this review is only the personal opinion of the Which? panel and not necessarily the opinion of the many satisfied Sonos customers out there of which I am one.. This is a direct copy of the review and hasn't been altered in any way by me. This information is for Which? members only but I thought it should be made more accessible so customers can make a more informed decision before buying. Read on..

I recently added a Play Bar and two Sonos Ones to my Play 5. I also have one Amazon Echo and three Amazon Dots. All of my Sonos speakers are connected in a group I call “Downstairs”. I have also added two of the Dots to the group. If I ask Alexa to play music on “Downstairs” from any of the Alexa devices (either Dot or the Sonos Ones), the music only plays on the Sonos speakers, not the Dots. Music plays just fine on the Dots if I don’t tell it to play in the group. I have disabled the Sonos Skill and re-enabled it, no change. The Dots, of course, don’t show up in the device list on the Sonos app for grouping there. Is there any way to get the Dots to play in this group?

Hi, is there any way to look at log/event files of some type for Sonos? I am not having a problem but curious. I can't seem to find any beyond what is on the About Sonus page. -Bob

I successfully set up my echo dot to control my sonos speakers. It will play radio stations and change from radio to streamed music but it won’t respond to my command to stop playing. I have disabled and renabled the sonos skill and rebooted my echo dot. Any help would be appreciated.

zp120 Mute button lite, cant get lite to turn off. Music being sent to sonos box using sonos app on phone, but no music coming out. [url=https://content.abt.com/documents/20166/ZP120_Setup_Guide.pdf]https://content.abt.com/documents/20166/ZP120_Setup_Guide.pdf[/url] thanks.

Just bought a Sonon One in Singapore - It is advertised to have Alexa voice service but upon setup the app simply state: Voice service, not available in your country? Is this correct, how do i get it activated? Right now the Sonos One - is no different from my Sonos Play 1 that i wanted to upgrade.

My play 5 will not pair. It will flash green but when I try and pair it the light goes to orange and it will not pair. If overheating it is not due to conditions and it has never overheated before. Sits on an open table temp controlled room.

Hi, This clearly seems to be a common problem with sonos systems. My system keeps dropping connection regularly, especially with the radio. I have reset my router, updated my software but to no avail. There seems from other threads that there are several different reasons for this happening. Has anyone got any suggestions where to even start? All help gratefully received

My Sonos One, with the right skills enabled, cannot find my Philips Hue (gen 2 hub) system. Tried everything that was mentioned in other threads: reinstalling skills, resetting the Sonos and the Hue, removing Alexa from Sonos, etc. One remaining think I can think of is that my Philips Hue lights are connected to my home wifi network, while my Sonos system (Playbar, 2x play 1 and now a Sonos one) is connected to my router with one cable. I think sonos then creates its own wifi network that is different from the home network which makes Alexa on Sonos One unable to find the lights... Not sure if this could be the reason but if so, how can I fix this?

Songs being played from my iphone are cutting out and not being played in full. Its skips to the next song, plays part then skips again.

Hi all. I currently have a Samsung TV (Samsung UE40H6700) which I have connected to a Samsung Soundbar ([url=http://www.amazon.co.uk/gp/r.html?R=371TDNIVWTG8S&C=F4GL981GI6EA&H=HMZSAJCXIAIOH485UZMKKDSCOACA&T=C&U=http%3A%2F%2Fwww.amazon.co.uk%2Fgp%2Fproduct%2FB00CJADMYA%3Fref_%3Dpe_780071_41837251]Samsung HWF751). [/url] [url=http://www.amazon.co.uk/gp/r.html?R=371TDNIVWTG8S&C=F4GL981GI6EA&H=HMZSAJCXIAIOH485UZMKKDSCOACA&T=C&U=http%3A%2F%2Fwww.amazon.co.uk%2Fgp%2Fproduct%2FB00CJADMYA%3Fref_%3Dpe_780071_41837251]Occasionally, we use a projector ([/url]BenQ W1210ST) by connecting a FireStick to the Soundbar HDMI IN, and then connecting the Soundbar HDMI OUT to the Projector. This all works well. I am considering upgrading the Soundbar as it's started to drop out randomly and, as we have a few Sonos products, liked the look of the Beam. My issue is that I don't understand how I could get the same functionality without an HDMI OUT on the Beam? And will the