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Hello sonos community, appreciate some help/advice with my setup. We just moved into a new house that has an existing sonos system. Owners before us powered in ceiling systems throughout the house (bedroom, living room, kitchen, basement) using 3 connect:amps, all of which were left for us. I’m trying to figure out the best way to complete the living room setup to use for TV surround as well as music. Right now in the living room is 2 in ceiling speakers connected to a connect:amp. I want to complete the setup. It is a large open room with vaulted ceilings so will need something with decent power. The TV will be mounted over a fireplace which is in the center back of the room, and seating will be arranged in front of the fireplace with a left and right couch and 2 chairs facing the fireplace/TV. My thoughts were Option 1: Buy a playbar to connect to TV for front use existing 2 ceiling speakers for rears powered by connect:amp Option 2: Buy a sonos amp to connect to TV and power 2

Sonos Playbar keeps dropping audio. I reset the power by unplugging it from the outlet, wait 10 seconds, plug it back in and it works for a few minutes and then the audio drops again.

Dear Sonos Please pay me £3.99 for the SonoPad software I've just had to buy because you've made my 9.3.5 iPad useless with your own app!!!!!!!! Are you serious? You break your own app for users of older tech controllers!?!? Utter madness! I'm already not purchasing further Sonos until you make voice playback of local library possible through a voice assistant. Mind boggles. Used to be a great company. Going down whilst others are coming up :-(

I have an existing system that I have been very happy with it. I am about to add the Sonance outdoor speakers powered by a sonance amp linked to my existing system via Sonos Connect. I'll be using in-ground speakers with 14 gauge 4 wire in-ground speaker wire I'm pretty clear on how to set this up and really only have one technical challenge I am hoping others have solved and can provide some advice on. My specific question - in a house with no basement or crawl space and limited attic access, what is the best way to get my speaker wires from my amp inside the house to the outside area where the speakers are buried? The good news is that all my equipment sits on an exterior wall inside the house and on the other side of this wall (i..e outside) is the perfect spot to begin running my speaker wires for the in ground speakers. So I just need to figure out the cleanest and most structurally sound way to pass those speaker wires from inside to outside. Most of the videos I have

Hi Guys my soundbar is hard wired to the internet and I was trying to connect an ethernet cable from the soundbar to the TV. Even though the TV displays the message that the network cable is detected, the internet is not working. Here is the error I am getting: Wired network connection failed Automatic IP setup failed, try the following to set up an IP address automatically. Or set up an IP address manually by selecting IP settings: [list] [*]Make sure the DHCP server is enabled on your wireless router and turn it off and on [*]call your internet service provider for more information [/list] Thanks in advance. I am not a fan of wireless connections so trying to hardwire as many things as I can but got stuck with this one.

Currently connecting my play 5 to my TV via Line-in cable to audio out. The sound is good, but feels a little flat (less bass, lower volume) than when I play through spotify with WiFi. Is there a better way to connect to the TV? I've got the sonos App turned up to 10 on the line-in options.

Hi, My sonos app was not working. I re-entered spotify and installed the latest update on my iphone and it is still not working: [img]https://uploads-eu-west-1.insided.com/sonos-en/attachment/ef2cbc01-68c5-45b2-bc39-dedd8f02f4e5.png[/img]

I want to get a Sonos One but I'm confused how it works with multiple people. From what I gather it's possible to log in with our different Spotify accounts so that's OK. But what about the Alexa part and voice control? First of all is it possible for multiple people to use the voice commands? And if so, my issue is, Amazon household seems to only allow 2 adults which is ridiculous because my oldest son who still lives at home is 18 and so he's an adult. So as it stands now, I can add my husband and my two younger kids but my oldest is just stuck in no man's land? Can someone explain like they're talking to a 5 year old how this all works? It seems pointless to get one if I'm the only one who can use it. Thanks.

I replaced my MacBook Pro mechanical hard disk with a SSD drive. How do I re-installs the Sonos app? I'm running High Sierra. My iPhone and iPad app work fine but want to also run Sonos from my MacBook Pro. Any tips, tricks or traps I should know about? I did some searching and couldn't find anything. Thanks in advance for the help.

Hi there, does the Sonos Play one second gen always need to be plugged in to the wall, like with the first gen? Power not Ethernet that is.

I want to turn off my Sonos One at night because of the status light - which is constantly on - in the bedroom. I have read that this is impossible short of turning off the plug. Two questions: [list] [*]Does putting this on standby disable the wifi? [*] I would like to find a way to shut down the wifi but again, it seems that this can only be disabled via ethernet cable and the app. [/list] Feature request: Can SONOS allow users to disable the wifi via the app, so we don't need to have a constant active wifi when we don't need it... Any other workarounds appreciated. Thanks

While setting up my Sonos Home Theater with Playbase, I ran into trouble turning off the TVs speakers and (I think) skipped the step where the TV's volume remote control controls the Sonos system volume. Everything else is working properly, but I can't change the Sonos system volume except with the buttons on top of the Playbase. Is there a way for me to properly use the TVs remote control volume to control the Sonos system volume without going through the whole setup process again?

We have had SONOS since 2013 and now have 8 speakers. Initially we used iTunes as the music library software, but kept having speakers drop, skipping when music was playing (25-30 seconds), and other problems. An IT guy has been working with us sporadically for more than a year (!) to try to sort this out. He recommended Plex, but I dislike the inability to use multiple genres (or any genres if not on the PC), and the emphasis on videos, TV and streaming, none of which interests us. And creating playlists is possible only on the desktop, not on an iPad. More recently, he put us on a trial run of Roon, but it still drops the first 20 seconds or so of songs, and unilaterally decides to skip songs we've placed into the queue. And at $499, it just isn't all we are looking for. (Plus, how can one play "Name that Tune" when the first 20 seconds are MIA?) I also tried Bliss, but it doesn't work well in Android as music management software. We use Android phones and iPads in various locati

Trying to understand how AirPlay 2 will work with Sonos. I have a Denon AVR x2400-h supporting AirPlay 2. If I would buy a Sonos one would my Denon receiver appear in my Sonos app? If so, can it be turned on as well? :) If not, then I suppose I would use my Apple TV, though then the same question, would the Apple TV appear in the Sonos app? Or would I only be able to Control Sonos via Apple TV.

Hi Does anyone know if it's possible to put some sort of In Line Volume Control when running 4 speakers from the new Sonos Amp Setup is 2 speakers in Kitchen and 2 outdoors. Issue is would like to be able to adjust the volume of each pair separately as the outdoor ones tend to be turned up more but then it's too loud in the kitchen. Any ideas? Cheers

How did SONOS miss this basic function? I don't like my speaker setup on 5.1 surround sound because the rear speaker volume is too low relative to the playbar and subwoofer. I would like to turn up the volume on ONLY selected speaker(s) and cannot. Even my factory car radio has a FADE function. Why doesn't my $2,000 Sonos Surround sound offer such basic functionality?

Hi there, Just playing around with the new Alexa integration - I have Play 1's dotted around the house, and a Playbar / 2 x Play 1 surround setup in my living room connected to the TV. No problems on the single Play 1's dotted around but have a problem with the TV surround. Normally the source input would be 'TV' and would play the sound from there, and when I say 'Alexa play *band name* in the living room' it happily switches to music from my Amazon Music account. All good so far. However when I say 'Alexa stop music in the living room' it stops the song, but leaves the song it was playing as the source input, so I cannot switch back to the TV volume without physically selecting it in the Sonos app. This obviously defeats the purpose of voice command control. Is there a specific command I should use or something I can do to rectify this using a voice command? Thanks in advance.

It appears my new Netgear Router (model # R6400v2) is not compatible with my Sonos 3 speaker. Any suggestions? Others having the same problem?

Is it possible to add songs to Apple Music playlists from the Sonos controller?

Hi, since yesterday Google Assistant is finally available in the UK. I have some speakers in the UK and others at my place in Spain. I only use one Sonos account registered in the UK. My Google account is also registered in the UK. However, when I try to use GA as a voice service, it tells me "not available in your country". I am currently in Spain, but that shouldn't make any difference as all my system is registered in the UK. Tried using a VPN but that doesn't work either. Alexa works fine with all speakers. Any help would be appreciated.

I have a Sonos Beam connected to a Sony TV by HDMI3 (ARC). Both are connected to the internet by ethernet cable using an unmanaged switch. When I ask Alexa to turn on the living room TV she fails to do so and says that living room tv is not responding. However, once the TV is turned on, then Alexa will respond to all the usual commands such as changing channel, changing input to HDMI2 or turning the set off. I think I have got all the settings right, but has anyone else experienced this and, if so, what is the solution?

Does anyone know if there is a way to use a tablet or phone as a Sonos controller only. i like the idea of using my old IPad just to control the Sonos without the faff of having to load up the app etc ? I know you can lock it into Sonos mode but this just goes back to the standard I pad menu once you unlock to shutdown .

I had a professional service install my Sonos system since they had to run power cables inside a wall. I am trying to "balance" the Play 1's for surround/Eq. I open the app, go to "more, settings, room settings. Nothing happens.Nothing happens when I select Add a speaker or sub. Is it possible for these settings to be locked out? Thanks.

So after finally supporting Google assistant I find that I've got a further wait ahead of me 'cause I don't live in the states. Great job yet again Sonos.