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Contributor II
November 26, 2020
Answered

Connect - how to tell if Gen1 or Gen 2

  • November 26, 2020
  • 1 reply
  • 1170 views

How can I tell if my connects are gen. 1 or 2 (I have 4)?

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    Best answer by John B

    If you go into the System section of your online Sonos account your products are listed. Any that are eligible for upgrade will be marked as such.

    For supporting evidence, gen 1s usually (possibly always) have a mute button, gen 2s a play/pause.

    Before the serial number on the label are 4 digits in format YYMM. It is believed that 1502 (ie Feb 2015) and later are gen 2.

    See if that all ties up.

    1 reply

    John BAnswer
    November 26, 2020

    If you go into the System section of your online Sonos account your products are listed. Any that are eligible for upgrade will be marked as such.

    For supporting evidence, gen 1s usually (possibly always) have a mute button, gen 2s a play/pause.

    Before the serial number on the label are 4 digits in format YYMM. It is believed that 1502 (ie Feb 2015) and later are gen 2.

    See if that all ties up.