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Francis in SH
Contributor II
Nov 26, 2020 7:57 AM UTC
Answered

Unable to connect to device. Try again later.

Hello,

I have two Play:1 that don’t want to play anymore since this morning. Until then they worked fine. One is in the kitchen, the other one in a bedroom.

I made a Diagnostic #567346148.

Thanks,

Francis 

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    Airgetlam
    AirgetlamAnswer
    Nov 26, 2020 4:28 PM UTC

    Unplug all Sonos devices from power. Reboot your router. Plug back in your Sonos devices.

    That might hold you over until someone at Sonos can look at your diagnostic. 

    Bruce

    2 replies

    Airgetlam
    AirgetlamAnswer
    Nov 26, 2020 4:28 PM UTC

    Unplug all Sonos devices from power. Reboot your router. Plug back in your Sonos devices.

    That might hold you over until someone at Sonos can look at your diagnostic. 

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    Bruce
    Francis in SH
    Contributor II
    Nov 27, 2020 7:36 AM UTC

    Just did that and all are back online. Thanks mate!

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