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Contributor II
Nov 26, 2020 5:23 PM UTC
Answered

Connect - how to tell if Gen1 or Gen 2

How can I tell if my connects are gen. 1 or 2 (I have 4)?

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    John BAnswer
    Nov 26, 2020 5:32 PM UTC

    If you go into the System section of your online Sonos account your products are listed. Any that are eligible for upgrade will be marked as such.

    For supporting evidence, gen 1s usually (possibly always) have a mute button, gen 2s a play/pause.

    Before the serial number on the label are 4 digits in format YYMM. It is believed that 1502 (ie Feb 2015) and later are gen 2.

    See if that all ties up.

    1 reply

    John BAnswer
    Nov 26, 2020 5:32 PM UTC

    If you go into the System section of your online Sonos account your products are listed. Any that are eligible for upgrade will be marked as such.

    For supporting evidence, gen 1s usually (possibly always) have a mute button, gen 2s a play/pause.

    Before the serial number on the label are 4 digits in format YYMM. It is believed that 1502 (ie Feb 2015) and later are gen 2.

    See if that all ties up.

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