Answered

Hi all,From my quick search this question hasn’t been answered in over a year - apologies if I’ve missed the most recent discussion.Has Sonos adapted itself to be a airplay 2 sender yet?Cheers in advance

Hi!  So I suck at setting up home audio. My question may sound elementary for many but I wanted to see if anyone had a solution here.  I own the following Sonos items: (1) Sonos Amp and (2) Sonos Play 1s.I recently purchased a home that has 2 wired outdoor speakers installed.  What I would like to do is setup my living room TV with my Sonos Amp and 2 Sonos Play 1s WHILE also connecting the 2 wired outdoor speakers to the living room amp. What I DO NOT want to happen is when I watch my living room TV for the sound NOT to play on the 2 wired outdoor speakers.  Rather I’d like to operate the outdoor and indoor speakers separately (i.e., music being played outdoors while the basketball game playing indoors) but I’d also like to have the option of playing all rooms together if I were to listen to music.  Hope that makes sense. Is there a way to do this without purchasing more equipment?     

I’m a Canadian that has a Qobuz subscription, and recently jumped onboard with SONOS for my multi-room audio setup. I prefer Qobuz over Tidal for sound quality, as well as for their music library. I was frustrated to find that I was unable to connect my SONOS players to my Qobuz account. Qobuz doesn’t even show up on the list of available services to connect to! I know Qobuz isn’t officially available in Canada, but I don’t see why I can’t select it from the list, and log in if I have an active account. Does anybody know a workaround? Would having a VPN solve this problem?

Looking to get the SONOS Arc and Sub. I’m a little confused/concerned about hooking it up to my system. Currently I run the following into my Pioneer receiver:Cox Cable BoxSONOS Port (to stream music into current home theatre speakers)Blue Ray disc playerApple TV The receiver then controls the sounds that are sent into the speakers via wires. As I understand it, setting up the ARC, I would connect the ARC to the HDMI (ARC) connector of the TV. My TV, Pioneer Viera VT30 has just one HDMI (ARC) connection. This requires that I connect the Cox Cable box directly to the TV, presumably to one of the other HDMI connections.Would I then connect the Blue Ray player and the Apple TV directly to the TV? If this is the case, it seems that my receiver would become unnecessary. Thank you for your time to review my questions.

good day all so i just upgraded my PC speaker system.i have a Sonos beam to my asus prime x299 deluxe MB by the optical out (using the sonos optical to HDMI ARC connector) and its working well. i then figure why not get surround sound. so i just got 2 oneSL's. i hooked them up and its not working. they out put sound (extension of the 2.0 sound from the beam) but not true surround. if i fly and play something with dedicated rear channel sound i get nothing.i have gone into the settings in win 10 to see if i could get it to push 5.1 audio. but i cant find anything. is this even possible?? is there a way to get HDMI ARC output from my 2080ti??i want full 5.1, but have yet to order a sub, and probably wont until i figure out how to get surround working. any help would be awesome. cheers,

Will the SYMFONISK remote work with the Arc speaker?

Hi Everyone,I currently own a Sonos Connect and a Booster.I want to add a beam or arc, subwoofer and two speakers for my system.I want to add these products for my TV but also to be able to play my turn table through it.Is the connect I own enough to do this?My turntable is preamp.Thank you,Giacomo  

Hi,TLDR; FR: double click group speaker volume to equalize the volumes of all speakers in current group.Super simple feature, after clicking on the volume of my group, it shows the volume bars of all speakers in that group.I often find myself trying to equalize the volume of the separate speakers by hand.When it it showing all volumes of speakers in that group, I would like to be able to double click the volume of the speaker group to automatically equalize the volumes of all speakers in the group to an average (OR the lowest volume of any of the grouped speakers).Thanks in advance for your consideration. 

I’m new to the Sonos world.  I have many ”lossless”  FLAC files(from CDs) on an external USB hard drive.  Is there a way for me to connect this directly with the Port to play these music files?  I don’t have an NAS, and would like to avoid using a computer in this chain if at all possible.  Right now, I plug this USB drive into the Blu Ray player and access the drive through the Blu-Ray menu.  

I bought a 2nd set of Sonos 1’s for the master bedroom just to play sleep sounds via Amazon Alexa’s app collection...specifically, sounds by SleepJar.  The Sonos speakers will NOT loop the sleep sounds.  I unplugged the Sonos speakers, put an Amazon Echo speaker on the same desk, and the Echo speaker loops all night.  Sonos speakers are fantastic.  But this one problem is very disheartening.  I’ve tried all the so-called solutions that have been posted in the past, including de-registering, uninstalling stuff, and doing it all over again but nothing works.

Ik heb een Move gekocht maar die blijkt al na 24u in standby te staan (dus zonder muziek af te spelen) 70% batterij te hebben verbruikt. Dus van volledig opgeladen naar 30% zonder muziek af te spelen. Kan u me tips geven hoe ik dit moet oplossen?  Of: Kan ik het product retourneren ?

Hi, I have an unusual setup and somehow cannot get it right.Main setup is a Virgin Hub,2xPlay:1’s and Soundbar connected wirelessly.I then have a Play:1 in the garden office. It did connect wirelessly but constantly drops and disappears. It must be the distance.The office does have a Wired socket at opposite end with a switch connected for 2 laptop to connect.  I tried to plug an old wireless hub into the switch also to act as a bridge.  I connected the office Play:1 into the old hub and now my Sonos system is ONLY the office Play:1, everything else has disappeared. I connected back to main virgin hub wifi and still I only see the office Play:1.Any ideas? 

Can I apply the Trade Up 30% discount from a Connect to a Beam or an Arc?

I have read all the posts on having to shut off the bluetooth capability on the Sony side for the remote.  Yes, it gets my x900h remote to control the Playbar, but shuts off my ability to control my Spectrum cable box.   Advice welcome.  Not sure why that happens as the Spectrum box is a IR device as well.   Help :-)

Hi, I’d like to stream my songs directly from the Amazon Music app (the Android one) instead of from the Sonos app without losing the lossless capability that the Sonos and Amazon Music HD integration has on the Sonos app. According to this web page (https://support.sonos.com/s/article/3549?utm_source=owners_newairplay2_128803615&utm_medium=email&utm_content=cta-t2-learnhow_FR&utm_campaign=engagement_control2_178622_1623952&language=fr&et_rid=486898252) it’s written (in French) that we should be able to select our Sonos device from the Amazon Music app but I can’t see it on my Android phone (OnePlus 5T). Thanks,Alexandre

if you get a text message on your phone when playing an internet streaming service like XM or iHeart Radio do you hear the text over the speakers or through the port? If no, is it because the speakers or port is streaming the service direct from the internet and not the phone or is it just because that does not happen when on wifi unlike bluetooth?

Any Sonos wireless speaker available in Australia with SD card slot to plug in and play music as another option to Wi-fi and Bluetooth?

I recently purchased a Sonos Arc (to replace my Sonos Soundbar) combined with 2 x Play Ones and Sub. Sound is great but lip sync is not perfect.However, I have noticed that my Sony TV (KDx9000e, 2017 model) does a full reboot when I turn it on. Seems like the Sonos Arc is sending a signal via the HDMI ARC port requiring the TV to perform a full shutdown rather than go into sleep mode. Painful as then takes about a minute to boot up the TV!Before I do a full reset on both TV and Arc, anyone have a good solution as I see this is not an uncommon issue but unclear what the remediation is.Thanks

I have just taken out a Deezer Hi Fi subscription. I have successfully set it up on a desktop app on my MacBook and my iPhone is also set up. But when I try to connect the Sonos app to the account it complains about the password being invalid. It obviously works on the other two device apps, s I know the password is correct. Is this an issue with Sonos or is it at the Deezer end? I can connect 13 devices with the account I have, so it isn’t an issue re the number of devices. Thanks.

Pandora decided to stop working today. It finally said it needed to be “reauthorized”. I hit the button and brought me to a page that asks for an activation code. But I don’t have an activation code… when I hit “forgot code” or “where to find code”, I get this...    I forgot my code If you have forgotten your code, you can retrieve it from the product you are trying to set up. Simply select the Pandora option on your product, and it will give you a code to use on this page.   But no matter where I look on the Sonos app, I don’t see an activation code.  When I hit the authorize button it pulls me through a screen or two within the app but no code found there.     I also tried to remove the service and re add. And have the same issue… I know this was much easier when I did it forever ago...

HiI have arc sub gen 3 and lg c9, i don't find Alexa and Google assistant in the service s2 app and also pressing the mic doesn't do anything. Cec was configured.Please check diagnostic 1424655925Thanks 

I’m getting crackling sound on my Sonos Playbar. It happens during Game of Thrones Season 8 Episode 2, only. I submitted diagnostic information (1718969641). Could it be isolated only to this episode?

Do the stands I purchsed for SONOS PLAY 5 gen1 fit the new PLAY 5?

Hi,I want to connect my Sonos Arc (Center) with my pair of Sonos Play:5 (Front L+R) and a pair of Sonos One (Sourround L+R).My Issue: the Sonos S2 can only connect 2 Sonos One (Sourround L+R) as sourroud speakers (and a Sub) but no additional Front Speakers.What should I do?

Hey   I have a number of dance compilation albums by global underground which are WAV files stored on my Huwawai P30.  Using other media apps such as poweramp i see all the album art on my device, yet in the on this device section of Sonos i don't see any album art. OK this isn't a first world problem, but a really frustrating one, as i have to sift through all the different albums one by one to locate the one i want to play.  when i select an album it opens the detail with artist and track list but again Minus the album art. Anyone have any ideas if i can get round this. Thanks in advance.