Portable Speakers

Hi there! I have a special situation: I am an exchange student and this week bought a Sonos Roam for in my room. I had assumed it would be no problem to connect to the wifi here in my university dormitory here, because every room got their own small router.But, as it turns out, it does not work. I always get stuck at the step where my Roam has been installed on the network, but that I have to restart my Roam so that it will become visible in Systems in the Sonos app. It never appears though, whatever troubleshooting steps I go through and however long Sonos is searching for the Roam.Eventually, I installed my Sonos on the network of the hotspot of my laptop (for which my laptop just uses the room wifi of course). So the problem should not be with my Sonos or my phone, I would say, but only with the router. Does anyone have any clue why that would be? It is just a regular router satisfying Sonos’s requirements, with just a long network name and a long password. This is the model by the

Can any Roam SL owners tell me if device plays a sound when you power on and off? I have a Wonderboom and it makes a loud sound when it powers on or off which can be intrusive eg. for a meditation class. Thanks!

Why does my sonos roam is always disconnected when my phone changes of signal but is the same Wi-Fi?

Hello everyone!  I have a move, I always keep it in the charging base and it's already the second time I turn it on but it doesn't turn on, only the microphone light stays on.  Has anyone had the same problem as me?  do you know how to solve?  thanks in advance to whoever answers me.p.s. any key I press nothing happens. I can't turn it on or off  

I bought my second Roam recently, to add the option of stereo playback but I must say I’m disappointed with how it works.  These are portable rechargeable speakers and will spend a fair amount of time powered off - so with a mic built in (and trueplay++) there’s an obvious opportunity to stereo-up when the laws of physics suggest it makes sense, automatically.This could be done intelligently:If one Roam speaker is playing and another on the same system is turned on and can hear the track playing via the mic (you know it’s a Roam speaker and what it should outputting so can be sure it is the “other” Roam) it should switch to stereo pair automatically. You also know what volume it should be playing, so can judge if the distance is too far for decent stereo imaging (and decide NOT to stereo up in that case). Grouping with another single Roam (eg by long press play/pause) could switch into stereo by default, with an advanced setting not to if the user so chooses when the speakers can hear

What do I have to do to fix this? Even my other portable, a Roam is appearing on both. The Android app just refuses to see it in the system. 

I used my Sonos Move at a friend’s house but now cannot reconnect it to my system. The orange light comes on, it searches and finds it, says setting up your device, then tells me to connect to the Move’s wifi. I do this, whereupon it tells me to connect with a cable to my router. The Move does not have an ethernet port, so how can I do that?!! I have tried rebooting a couple of times and it works with bluetooth.

Hello, I got my Roam speakers set up through Sonos app and can connect through bluetooth. Now, my husband would like to connect via bluetooth from his phone. He is logged in through my Sonos account. Unfortunately, he can connect via bluetooth with his phone ONLY when I am connected first! The moment I upair my device, his phone doesn't see Roam over bluetooth.Is this normal? My husband would like to use it as a regular Bluetooth speaker...Can Roam be connected through bluetooth with another device??? Thank you.

I have two Moves, stereo paired.  The left one keeps cutting out for about 1 second (about once every 3 minutes or so, but sometimes it comes in bunches).  Has anyone encountered this?  Any potential solutions? This happens when on wifi and Airplay either from my iPad or iPhone.  

Sonos roam has been a nightmare for us as a custom installer. I chronic issue with not showing up in the app. This device has cost me hundreds of dollars in service calls to our clients. the device is used and plugged in with out ever being removed from the room. And it constantly falls off the app.Frustrating is a nice way to put it. PITA is better. I have this same set up in my own home and have had nothing but problems exactly as my customers have with it falling off the app. We have done the router reset so many times and yes it comes back with in a few days it’s gone again. Sonos seems to have gone down hill since going Public. We are over this product. I will not let customers purchase it with any support from us any longer because of these issues. 

Hi there,Longstanding Sonos user having purchased his first ZP90 way back in 2010 ending up shortly thereafter with 3 of them in total before adding what was then called the S5, followed by Play 3, Play 1 and since adding a Move and just last week purchasing a Roam for use mainly as a portable speaker outside of the house.I do recall being disappointed over the S1/S2 split and furore that surrounded it but I have mostly been satisfied with my Sonos despite losing some features over the years.My system is obviously held at S1 level as it would cost in excess of £2,300 to upgrade to S2 and as I don’t have that kind of disposable income these days I have no option but to forego any new features and hold my system as is.Annoying then that the S1 app keeps throwing up a banner at the top of the screen telling me the Sonos S2 app is now available and asking if I want to check compatibility. I’ve lost count of the number ot times I have declined but still the banner pops up - is there any way

Hi!I own a Roam (SL) and love it - although I have come across two frustrating issues:I’ve found that if the Roam is connected via bluetooth to device A, and device B attempts to connect, the Roam disconnects from device A. When entering bluetooth pairing mode, the Roam will connect to any available paired devices, making it tricky to pair new devices.Elaboration on (1):Since I use it with both my phone and PC, this happens a lot when I’m listening to something with my phone, then goes to turn on the PC. The PC attempts to connect via bluetooth, as they are paired, the Roam drops the connection to my phone, which then requires me to reconnect and resume playback.This issue is quite easily reproduced by pairing two devices, connecting with one, then attempting to connect with another.In my opinion, the Roam should refuse bluetooth connection requests when another device is connected. Elaboration on (2):An issue with my PC sometimes requires me to remove and re-pair bluetooth speakers -

Hi, we have some problems connecting our Sonos move with the application. They are not able to connect together even if you are really closed to the wi-fi…Someone experienced it too?!

We’ve had a Sonos One for a while and we use an Apple Ipod Touch to run it. For some reason recently Apple Music has come uncoupled from the Sonos app, so while we can play music on the Ipod, we cant play it on the Sonos.The Sonos app seems to think the Apple Music account needs the subscription refreshed. This is paid up, so not the issue.It seems that the Sonos app cant be updated anymore on the Ipod which also means we are not able te re-authorise the account or even remove it. It would be very disappointing if the Sonos app and therefore the Sonos won’t work because the app is outdated and we are not able to relink the Apple Music account.

Hi guys,I bought a Roam SL early into my trip here in NYC. I have one back in Australia and know that I need to do the initial setup through WiFi so that I can then use it as a bluetooth speaker for the rest of the journey. I have tried using the hotel WiFi to get it working, but no joy. Any suggestions would be greatly appreciated!

I honestly do not understand what is wrong with my Roam. I have a pair of Play 1 speakers and a Connect:Amp, and none of them have the problems that the Roam has. The Roam is constantly falling off of the network. It disappears for weeks at a time, then returns and says it is off-line. How does the system know it’s there if it’s offline? A power cycle on the Roam and a reboot of the router help briefly, but then the problem returns -- the Roam has roamed away somewhere. I get that 2.4 GHz signal interruption and constrained bandwidth may cause connectivity glitches, but neither the Play speakers nor the Connect Amp have a problem adjusting to this. I have moved the Roam to the same room as the router, and it doesn't help. Also, I have not changed any router settings. It is seriously frustrating and infuriating to be forced to diagnose this problem every time I want to use the Roam. Other Sonos products just work, and work well, which is one reason I opted for the Roam as my third Sonos

My situation:I bought a Roam to replace my Echo Dot (2nd gen) & Oontz Angle 3 setup. 1st problem: Alexa doesn’t work on Sonos in my country. This incredibly pissed me off, as that’s why I bought it. Alexa is mentioned on every add for the Roam in the Czech Republic, and nowhere (other than this group) is it mentioned that it doesn’t work. It turns out that Sonos knows this, but doesn’t bother to tell prospective customers. So now I trust Sonos about as much as a used car salesman.2nd problem: The speaker sounds amazing, so I decide to just pair it with my Echo dot. It works fine at first, but after a day or two, music starts skipping. After deleting the dormant bluetooth pairings on the Echo dot, this was fixed.3rd problem: The Roam randomly drops the BT connection. (I have them almost next to each other). So now I have to constantly go into the app to reconnect them. Side note: 2 years with the Oontz, and probably did that three times total.4th problem: I’m getting fed up with my

After connecting to Bluetooth (color turned solid blue) to my LG TV, my Sonos takes a good 5mins before the audio starts on it. Sometimes it doesn’t start at all. Volume and everything are on high on the TV and also on the Roam. My Bose revolve used to connect instantly and start playing the audio.Edit: Also, on the Sonos foam screen in the s2 app, it says no music selected  Mod Edit: Combined posts so topic is still “in need of reply”.

Hello allI am getting no where with support and wanted to reach out to you. The Sonus Roam turns on and connects to my network. I can always use Alexa and it works well/plays music from spotify.The issue is that it often doesn’t show as an option to connect to within spotify or the Sonus app.  This issue may resolve c10mins into turning on but as you can imagine it is v v irritating.  Before letting the battery discharge and leaving in a cupboard/giving away, I wanted to know if anyone has a fix for this.I currently have the issue on Samsum S21 ultra.Thanks in advance allDaniel 

Hi there, Randomly, my move stopped playing any music. I can use Alexa to speak with it and see the lights flicker as if it’s responding, but no sound whatsoever. I tried playing through my phone via WiFi; no sound. Tried to connect via the sonos app, unable to connect.  Grateful for any help!

Hi,My Roam cannot awake even after full charging.Attached please find photos I took according to Mr. Hayashi’s assistance. But I can’t attach movies. How can I send them to you?Regards,Tsutomu Tanaka 

Is there any way I can connect a Move speaker to my Ray so that it can be used to carry the sound to other parts of the room? 

I have a Sonos S2 system with a few Ones and a Roam in it.  We’re going on holiday soon and would like to take the Roam with us and put it on the holiday home’s wifi network.I’ve read other posts saying I can go to the general network settings and add multiple wifi networks which sounds exactly what I want.However, I’m just a little confused.  If I take the Roam away from my own network, how do I connect to it so I can put the new wifi network in?  Sorry I’ve seen a few questions on it - a lot about using multiple Sonos systems which isn’t what I’m after - but I’m obviously missing one small detail.  I’m sure this must have been answered elsewhere.

My grouping no longer works when I play music via airplay and group. It seems to work fine if I play right through my songs app, but via AirPlay it maybe works for a few seconds then cuts out and doesn’t come back.

I bought a new projector with Android TV version 10 from Xgimi (Elfin). Now I wanted to pass the sound on to my Sonos Roam via Bluetooth. Unfortunately, the Roam makes absolutely no sound. I've paired and restarted the whole thing several times. Also tried it with other Bluetooth speakers and headphones. Seems to work there with no problems. Has anyone already gained experience specifically with the Xgimi projectors or with Android TV or Google TV? Is there possibly an incompatibility with Sonos products?