Sonos Move after disconnect won’t appear on Android app, appears on iOS app.

  • 30 November 2022
  • 3 replies

What do I have to do to fix this? Even my other portable, a Roam is appearing on both. The Android app just refuses to see it in the system. 


Best answer by Corry P 7 December 2022, 14:14

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3 replies

Any chance you’re using a mesh network, and one controller device is connected to a different “node” on your network?

That’s definitely possible 🤔 but the issue only arises from the Move and Roam. Other devices (Arc, Sub, and surrounds) remain connected and they’re in different rooms. 

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Hi @alexfirth91 

Thanks for your post!

I recommend you get in touch with our technical support team, who will get a full picture of your network topology and have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.