Portable speakers

My roam won’t turn on. I plug it in and it’ll turn on. App shows the battery is 100% charged. This is the most buggy Sonos product I’ve ever owned. Is there a way to get rid of this issue?

Cant connect, only getting a white colour appearing, Roam not showing up as a device in Android when next to itOh and the App is useless BTW bit will keep product if can Bluetooth it !

I’m searching best quality speakers which are give feel impressive sound without echo.

I don't understand why the Roam won't charge with a 5V/1A power supply. I know Sonos says it doesn't have enough power but that is not a sufficient answer. as long as a charger has a higher Voltage capacity than the battery, the battery can be charged. The Amp rating of the Power Supply just determines how fast the battery will be charged. For Example: If I use a 5V/1 amp power supply to charge the Roam with a 5000mAh battery and required charge voltage of 4.2V5Vx1amp=5W5W/4.2V=1.19Amp5000mAh/1.19Amp=4.2 Hours (Time required to Charge the Roam) So I understand that a 1Amp charger will take long but not charge the battery doesn't make sense.  My only conclusion is that Sonos programmed the built in Charger in the Roam that it will only allow charge if the charger receives more than 1 amp of current. I can understand this out of a User friendly perspective to not allow chargers that will be slow so that people who can't read a label or do Math not get frustrated with a slow charge.  But

Hi again comunity, I hope you can help me out I made a previous post about the behavior of my Sonos Roam and things where improved, but unfortunately, My Sonos Roam now became so unreliable and so unstable again, since I installed the 14.19 update. The music keeps cutting out using Bluetooth and Airplay, and now after reinstalling 14.19 update  the Bluetooth control is not working properly: When my Roam is in Bluetooth mode, I can’t disconnect it using the back button, it gets stuck in the solid Blue light and keeps paired with my iPhone, so, I have to go to my phone and disconnect it manually. Factory reset didn’t work, and here in Mexico Tech support is so unhelpful, it’s a hustle to get an efective solution because 1. They keep telling me that I’m not pressing correctly the button and it’s Wireless interference, Really? First of all, I perfectly know how to pair it and disconnect it from Bluetooth, Well,  I made a Speed test and the page tells me that I have 220.37 Mbps, it sounds r

I have recently changed my ISP. I am going away on holiday next week and have dusted off my Roam which was so frustrating on my trip to NZ at Christmas where it would not connect to the wifi, it also at one stage emitted a loud noise like an alarm. The power button does not work as directed and is inconsistent. When I returned from NZ I tried to send it back but one of their operator convinced me to stick with it. I have note really used it until now and it does not register on my phone. It will also not factory reset by following the instructions. When I hold the pause/play button and switch the Roam and continue to hold the pause/play, it goes from white to blue and not flashing white/orange. Therefore no factory reset. My Sonos app cannot find my Roam even though it is connected to my iPhones bluetooth. This is so frustrating and at this stage I will never buy another Sonos product ever again. 

Can the Audio-Technica AT-LP3XBT turntable connect to the Sonos Move via Bluetooth?

Impossible de me connecter via le Bluetooth depuis le passage à la fibre.Le Roam n’est plus capté par l’ordinateur, ni nos téléphones portables alors que tout fonctionné bien en ADSL.une IDÉE ?

I’ve seen a few posts about leaving a Move on it’s charger, and I understand that will not harm the battery.  I’m curious if that is in a powered off or sleep state, or in an on state, and if that makes a difference.I ask because if I’m going to leave it on the charger full time, I’d be inclined to leave it on to be used full time as well.I also have a Roam, but never considered this issue.  Is its battery also safe in the same way as the Move? Thanks,BR

Yes, an other gripe as the Sonos Roam issues seem to be endless; This not only is related to Wifi, Even Bluetooth has instability issues, the music stops playing briefly every 5 to 20 minutes or so, sometimes sooner or sometimes later, but whatever it is, this is driving me nuts, enough to say that,  indeed, it’s a very unrreliable product. Please, I mean… Please, I’m supplicating you to stop telling me that it’s either a network problem or an issue with my phone: First of all, I bought this pricey speaker without expecting that I should have to  become a technician to use it properly and find out why it stops playing randomly or fails to play whenever I want to listen to music, I’m not a technissian to solve network problems, and you should consider it in these 10 months of exasperation that I’ve had with this speaker and no, a simple network reboot doesn’t make any difference, no idea why it keeps being recommended here in this forum as nothing seems to work.Second: as my title says,

The Roam has not worked properly since the first day. I be experienced every issue mentioned on this site.   So disappointing, this stuff is not cheap and it has ruined my opinion of the company. 

I see this question a lot in the community and I can’t believe this is still an issue in 2023!  Expanded wifi networks is nothing new and why has Sonos not figured this out?  I dumbed down my network to only have 1 AP up and forced it to 2.4GHZ but the Sonos Move REFUSES TO CONNECT TO WIFI!  It is beyond frustrating.  I use Aruba for my APs and have 6 connect amps on the same SSID that I am trying to connect to.  Everything works great but the friggin’ Move doesn’t want to be a part of the system.  It worked fine until I migrated all of my devices over to one SSID.  Previously they were spread out on a few SSIDs and playing nicely.  I factory reset this thing, made sure my controller/android app/ios app is on the same SSID but I still get no joy.  Please help me so I don’t throw this thing in the street and beat it with a bat.

i checked the charging base, should there be a voltage on the pins?  i my DVM does not see a dc or AC voltage.  

Hi allFor the last few months I’ve had a constant issue with playing from my Google Pixel 6 Pro phone to my Roam via bluetooth. I regularly get the audio dropping, just for half a second, often once a track when playing, and I just can’t work out what the issue is. I mostly use MediaMonkey Android app as my main music player, but also often use Spotify and Qobuz and find it happens will all apps (ie I’m pretty sure it’s not a specific app issue). I have tried by resetting the wifi, mobile & Bluetooth settings on the Pixel 6 Pro, but after repairing with the Roam the problem is exactly the same. I’ve also tried shutting the Roam down and restarting it, but even if I get a few tracks play back glitch free the issue re-occurs after a while. Any ideas? It’s really frustrating! I use MediaMonkey on my phone and laptop as it’s the most flexible app to let me manage my local music in a way that no streaming services do, so don’t want to stop using it, and the only way to play from MediaMo

After loading my Roam for more than 24 jours i no longer can start it. It seems completely dead nomatter how i push the start button. what to do?  is there some hidden feature that can ”restart” it?

I bought my sonos roam from my uncles pawn store but it wont let me connect to it. it says to log into an email i dont recognize. i tried factory resetting and transferring ownership but it is still not allopwing me  

i cannot seem to get the sonos to connect to the iphone on bluetooth.  i do not know what to do.

Can anyone help please my Roam has an orange light and I can’t turn it on, it’s been on charge for 24 hours and it’s only 6 mths old

Trying to update new “Move” to my existing system and Move update  is required but it continues to error out .  Help  ... this is a brand new product. 

Hi, this feels really straightforward but I've been trying over and over and it's driving me crackers.We have a play 1, been fine for years but recently we changed our broadband and it's stopped working.First none of our apps would work even when the speaker was plugged into the ethernet cable, I removed and reinstalled the app and managed to get it working through the ethernet. But I've tried repeatedly to get the WiFi set up on it and it just will not connect.I keep following the 'lets fix this' process but getting nothing.Any ideas?

My new Sonos Roam is experiencing constant drop out when grouped with my sound bar (sonos Ray with 2 sonos one) when watching TV mode,  no problem when listening to music mode.  All speakers are same position when watching movies or listening to music. All speakers and Tv are in the same room as router. it happened from day one since I bought the new  sonos Roam 3 days ago. can anyone suggest any solution. Thks

Got a new Sonos Move and can add it to house system no problem. Within 2-3 minutes of playback, it will no longer be available in the system screen and pop up a “Error 1001” when trying to change song/anything in the Sonos app despite still playing original track (using Spotify as the source). Have factory reset it + added it back into the system more than a dozen times, restarted our wifi/router, etc. Nothing works and it drops out/isn’t recognized within minutes. I just added a Sub Mini to our system the same day we got both and it’s had absolutely no issues. I also have a S1 Play5 gen 1 on our network for my office and am wondering if that’s throwing things off? It’s on a completely separate system, but is the only anomaly I can think of. Or the boost that the rest of the system is on?Setup:Move 6x Play1 (g1+g2) in various rooms/surround/stereo setups 1x Sub mini 1x beam 1x Play5 (g2) 1x boost 1x S1 Play5 (g1) on separate S1 system (3.5mm plug in only)TYIA for any and all help! This

I have 2 roams bought in usa 1 is located in uk home and other in spainish home the rest of my sonos i gen 1 ….My problem is the drop off is horrendous in both locations so is there an issue with the roam or is ther somthing i can do to stop it….also while im here i feel that after a short time if i paired roam to tv it resets and have to group every time again is there an answer

Stop working 24 hrs ago. There is an orange & green light flashing. Unable to shot it off. Unable to charge it. Bought it on 2021. 

Dear Support,I bought my Sonos Roam a few days ago, and it has been a huge disappointment.So far, I have only used it at home on wifi, but it regularly drops the connection after 1-2 hours, which can only be solved by rebooting and reconnecting. Tried the factory reset but the error persists.In addition, I have a Beam on LAN and a Symfonisk light on WI-Fi, they work relatively flawlessly.Any tips to troubleshoot the problem? Thanks,David