Get help with your Sonos Roam, and Sonos Move
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Can I listen music by wire using Sonos roam via adapter?
I am trying to connect my Audio Technica AT-LP60XBT turntable via bluetooth to my Sonos Roam2 (which works fine) but when I try to group it with my ARC sytem or my Play1 the bluetooth connection between the turntable and Roam2 seems to disconnect, even though the BT blue light still shows it is connection. Prior to grouping the Roam2 with either the ARC or Play1, the BT connection is working and the Roam2 is playing the audio from the turntable. Am I doing something wrong to get the turntable signal to come through the Roam2 to get to the ARC and Play1 (grouping all speakers together) or is this something that the Sonos 2 app cannot do?
I have a new server and new desktop. Last night, I was able to connect my Play3 to Sonos - plays the services I have set up.However, when I go to connect a separate Play3, I keep getting the message “we couldn’t find any Sonos products on you mobile device’s network so we can set up the Play3.I have rebooted Router, modem, iphone, hard reset the Play3, but to no avail.Help!Don Jones
I just got a roam 2 into add airplay and Bluetooth capabilities to my play :1s. I think I have the roam 2 and play:1s grouped. they all play music together from the sonos app. But if I try to play music via Bluetooth or AirPlay (like on my phone via Apple Music), the roam drops from the speaker group and plays alone. the whole reason I got the roam 2 was to be able to use Bluetooth with my system. Can someone help me? I’ve been looking at help articles but have not been able to figure it out.
Straight out of the box, I have had ongoing issues with these speakers and this is not a comprehensive list!! Frequent updates required, resulting in speakers not working; Frequent loss of connectivity, drop outs, etc. resulting in needing to reconnect each time I wish to play music and during music playback; Speakers not stereo pairing, and never working at the same time when grouped; Inability to run all speakers at the same time (i.e. the sound bar in a separate room) even when not in stereo / groups; Latency in volume adjustments (sometimes up to around 30 seconds or more, or not at all); Latency in music changes, or not at all, and inability to reset the app; Inability to change music being played as the app would not update to the current playlist / music being played; and Lack of availability of support, including emailing the CEO, to assist with resolving issues (online / phone support unavailable). They can’t even call you back when they commit to. In short, th
We moved and i configured the two sonos moves [version 1) with no issues. My move version 2 doesn't respond
I have several ROAM and ERAs in my home system. One of my ROAM started playing at supper low volume. Maxing it out, either manually or through the app, it doesn't play at even half the volume as other ROAMs in my system. What could the issue be?
I have Sonos Move speakers, they're not working. The LED is always solid red, not blinking. I already replaced the battery with a new one and it's still the same. I've tried several reset methods and nothing works. I really don't want to lose this speaker. Any recommendations other than buying a new one, okay?
I’ve had my Sonos Roam SL for a few years now and surprisingly with no issues just minor quirks. Well, over the holidays I bought the dual port compact 35W Apple charger, and started experiencing some weird behavior. When I plug in the cable (I’ve tried a few genuine Apple USB-C-USB-C cables with the same result), the Roam continuously flashes orange. In the app, the Roam also shows a flashing charging symbol in sync with the flashing light. Interestingly, the Roam still charges to 100% eventually, but it keeps flashing the entire time. Most annoying of all though, is that if I turn the Roam off after plugging it in, it soon turns itself back on, as it would if you were to plug it in when it is turned off. So the power supply to the Roam just seems to be cycling with the dual port charger...My first thought was that it could be a counterfeit charger, but it appears to be a genuine Apple charger. It is rated for 5V/3A, among others, and is quite clearly USB PD rated. Until now, I’ve kep
It always did but went flat whilst i was away and wont reconnect. I used the sonos all to reset the network and rebooted . It still will not show as connected.
My Sonos Move has a steady green light. It will not connect to Wi-Fi and does not show up on Bluetooth Seems I have done a reset to no avail. Any suggestions would be very helpful
I’ve recently updated my Sonos Move (1 gen)-S2 to latest software. I use it as speaker connecting via Bluetooth to google TV streamer 4K. I have no issue prior to update for 4 years of usage. But after the update, everytime i pause and resume video/music playback, the sounds only come out after 5-7 seconds as reported by other users in this thread. I just want to share that i found solution by downgrading it to S1 via the mobile app in case anyone experiencing the same issue and dont want to accept lame answers “it wasn’t designed for video audio over bluetooth”.
Je possède déjà 4 produits Sonos. Et je souhaite acquérir la Move 2.Mais voilà, Trump, Groenland, droits de douane, intimidations…Dommage, ça attendra.
Hi. I like to use my Move (first gen) to connect via Bluetooth to my projector. It sometimes works fine and I can watch all night with no issue but often it will connect, works for 10 seconds, then cuts out. On these occasions no amount of disconnecting and reconnecting or even removing completely and re-adding will work. My question is, what changes on the occasions it works?! I often resort to using a Roam which always works but would obviously prefer the extra oomph of the Move. I have 2 move 1s and both have the same issue. any ideas?
Why is it not possible to see the battery left on the roam 2 on an android device when connected over bluetooth(without using the app or asking vc)? I feel like much cheaper speakers are able to do this, it shouldn’t be a problem.Also, it would be nice to have a battery health page, that shows the maximum available capacity compared to stock.Otherwise pretty satisfied.
Hi Everyone,I have been using YouTube music on my Sonos Move 1 for a very long time. Recently google assistant and YouTube Music stopped working - Say around either later 2025 Dec or Early 2026 Jan. I have had a few issues in the past using YouTube music on Sonos and familiar with the standard fixes like remove accounts and re-authentication google etc,. Som after the remove/add accounts, the Google Assistant works but not YT Music. So this seems to be down to YT Music this time.I use Google Premium family. The Google account I have linked to Sonos is a member account. This account works perfectly on one of the iPhone’s YouTube Music App, so I know YT Music and this account have no issues. This is the same iPhone I used to setup the Sonos App and authenticate YouTube music Services to Sonos.This time around I can’t even play any YT music from the Sonos App. Says “Connection to YouTube was Lost” But YouTube music Apps works on the same device no issues.I found this troubleshooting link
i have 2 move 2 speakers the work great except every so often i lose the settings on my mac I tried resetting each one but can onlyget one at a time to connect they were originally paired as link for stero but i unable find in app
The Bluetooth speakers after an hour disconnecting and stay silent.the only thing I must do is unplugged the WiFi and the power in order to connect again.
My nephew gave me a Sonos Roam for Christmas. When I turn it off and leave it for a day the battery completely drains and I can’t even turn it back on unless I plug it in. I haven’t downloaded the app yet. Reading through the forum people have been writing about this issue with various Sonos speakers for more than 5 years. What the actual hell? If they think this is a “feature” they are insane. It makes the speaker completely useless. I travel a lot and he got it for me as a speaker I could pack and travel with. Definitely can’t travel with this thing.
I have two roam two speakers and want to daisy them together to play off my phone or laptop.Went through and got them on the app and connected to my wifi. The speakers don't show in my app and can't find them (added through add speaker/ device button) Any help would be appreciated.
Hola buenas tardes. Acabo de comprar una sonos Roam 2 y al querer entrar a la aplicación. Y al iniciar sesión solo.me deja en el.primer paso donde pregunta que deseas enlazar. Altavoz , auriculares o otro producto , al seleccionar altavoz no pasa a la siguiente pantalla , alguien me podría orientar como hacer para que avance al siguiente paso.
I'm experiencing a critical issue with the SmartThings integration on my Sonos Roam Gen 1 that appears to have been caused by a recent Sonos update.Issue Description:For months, I've been using a SmartThings automation to play white noise on my Roam Gen 1 using the 'play favorite item' action (typing the exact Sonos Playlist). This worked flawlessly until a recent Sonos update. Now, when the SmartThings automation triggers, no audio plays on the Roam. The integration appears to be completely broken.Troubleshooting Done:- Contacted Samsung SmartThings support- Samsung confirmed no changes were made on their end- Samsung advised me to reach out to Sonos as the issue appears to be on the Sonos side- The problem started immediately after a recent Sonos software updateDevice Information:- Device: Sonos Roam Gen 1- Integration: Samsung SmartThings- Use Case: Automated white noise playback triggered by SmartThings automation- Issue: 'Play specific item' action no longer functions after recent
My Move 2 speaker seems to have weaker output from one of the channels. Has anyone else experienced this ? It has just started happening recently.
I have a Roam SL. I am considering getting another Roam to form a stereo pair. But I see that I can’t order SL now and Roam 2 is all I get. Can Roam SL + Roam 2 form a stereo pair?
Sonos Roam charge time with a 75W charger takes 30 minutes from dead. Do not buy if you want to watch a basic device take forever to turn on.
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