Why does my Macbook Air not see my Sonos device
Answered
Macbook Air does not see Sonos Bluetooth
Best answer by Airgetlam
That suggests an issue with the Mac, and not the Sonos….but in order to be connected via Bluetooth to the Mac, the Sonos needs to be disconnected from your iPhone. The easiest way is to just turn off the Bluetooth on the iPhone. It seems like you’re doing this, so I’d call Sonos Support to discuss it.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
+17Which “Sonos Device” do you have? Only some Sonos speakers have Bluetooth.
And Bluetooth as implemented on Sonos only ‘sees’, or ‘is seen’ by one device at a time. In your case, they could be currently seeing up your phone, for instance. In addition to
Only about half of my Sonos devices have Bluetooth…and even then, unless I’m not at home, I tend to use AirPlay 2 first. As far as I’m aware, any device that has Bluetooth also has AirPlay 2. And I’m not a fan of the compression inherent in Bluetooth (although at my age, my ears may not be good enough to hear it anymore).
Thanks for your repiles. The device is a Sonos Roam SL Wifi and Bluetooth speaker. The bluetooth works fine with my iphone but not with my Macbook, even when the iphone is disconnected.
The Sonos speaker does not connect to the WiFi.
Strange
That suggests an issue with the Mac, and not the Sonos….but in order to be connected via Bluetooth to the Mac, the Sonos needs to be disconnected from your iPhone. The easiest way is to just turn off the Bluetooth on the iPhone. It seems like you’re doing this, so I’d call Sonos Support to discuss it.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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