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Airgetlam
AirgetlamAnswer
May 3, 2026

That suggests an issue with the Mac, and not the Sonos….but in order to be connected via Bluetooth to the Mac, the Sonos needs to be disconnected from your iPhone. The easiest way is to just turn off the Bluetooth on the iPhone. It seems like you’re doing this, so I’d call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce
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6 replies

Pools-3015
Pools-3015
Prodigy I
May 2, 2026

Which “Sonos Device” do you have? Only some Sonos speakers have Bluetooth.

Airgetlam
Airgetlam
May 2, 2026

And Bluetooth as implemented on Sonos only ‘sees’, or ‘is seen’ by one device at a time. In your case, they could be currently seeing up your phone, for instance. In addition to ​@Pools-3015 comment, make sure, if they do indeed have Bluetooth, they’re disconnected from other devices before you try to connect with your Mac Air.
 

Only about half of my Sonos devices have Bluetooth…and even then, unless I’m not at home, I tend to use AirPlay 2 first. As far as I’m aware, any device that has Bluetooth also has AirPlay 2. And I’m not a fan of the compression inherent in Bluetooth (although at my age, my ears may not be good enough to hear it anymore).

Bruce
    MacDanAuthor
    Contributor I
    May 3, 2026

    Thanks for your repiles.  The device is a Sonos Roam SL Wifi and Bluetooth speaker.  The bluetooth works fine with my iphone but not with my Macbook, even when the iphone is disconnected.

    The Sonos speaker does not connect to the WiFi.

    Strange

    Airgetlam
    AirgetlamAnswer
    May 3, 2026

    That suggests an issue with the Mac, and not the Sonos….but in order to be connected via Bluetooth to the Mac, the Sonos needs to be disconnected from your iPhone. The easiest way is to just turn off the Bluetooth on the iPhone. It seems like you’re doing this, so I’d call Sonos Support to discuss it.

    When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

    Bruce
    MacDanAuthor
    Contributor I
    May 4, 2026

    Thanks

      MacDanAuthor
      Contributor I
      May 4, 2026

      Thanks Bruce,

      Switching Bluetooth off on the iphone did the trick 😊

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