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Question

roam - terrible product?

  • March 29, 2026
  • 2 replies
  • 31 views

i’ve had a roam for a few years now (i have a number of other sonos products that i love) and it has been a real disappointment: constantly disconnecting; alexa stops working; battery saver stops working and will die if i don’t turn it off; sound is sometimes good, sometimes bad. I’m sure it has heard profanity more than it has heard instructions… 

i’ve contacted customer support a few times, but at this point, it takes so long to go through all of the resetting and adding it back again, and then a few months later it’s doing something again. at this point i might just give up. 

anyone else with their roam acting like a lemon? 

2 replies

Airgetlam
  • March 30, 2026

No, sorry for your troubles. Both of mine are operating as expected. 


  • Lyricist III
  • March 30, 2026

I no longer use my Roam.