Home theater

Hi, newbie and my first question. Please be gentle.Yesterday I took delivery of a lot of Sonos items, having first bought a Move and a Port. (Port no longer needed). Having connected the ARC to my Sony Bravia tv, model no KD55Af8 using the HDMI and optical adapter, I find that I can increase tv volume with the tv remote but cant take it back down unless I switch off the ARC. I need to have use of the tv remote to be able to change channels. Have I done something wrong? The t.v has an HDMI ARC input, but only an optical output.

My current set up is a Connect:Amp hooked to a Monoprice 4 speaker selector (https://www.monoprice.com/product?p_id=9995T) which is then connected to 2 pairs of Polk RCi80 ceiling speakers in my kitchen and one pair of Polk Atrium 6 for my patio. The current system works well as I rarely need to play them all together so in the winter the speaker selector is programmed to my kitchen and in the summer it's programmed to my outdoor speakersI am building a large covered patio and thinking I can keep my existing set up and replace the Polk Atrium 6's with one pair of outdoor ceiling speaker (non-Sonos brand) and then add another pair for ceiling speakers (also non-Sonos) and that will fill out my speaker selector (2 pairs outside, 2 pairs inside).  The Sonos Connect:Amp is located inside in a media closet and the TV will be outside under a covered patioI want to add a soundbar to the system so that I can play TV audio out of the soundbar but also hear the TV sound coming from the ceiling s

I just bought Sonos Ray. The setup went OK. Before installing the Sonos ray, I had paired my bluetooth headphones with the TV. I could choose to turn off the sound on the TV and keep it on my headphones. After installing the Sonos Ray, I still get sound to my headphones, but I can't turn off the sound on my TV without turning off the sound in my headphones at the same time. Is there a simple solution on this matter? I have a Samsung 6-series TV. Thanks!

HiIs it possible to use to use two Era 300 as rear speakers in the surround system and switch them case-by-case as the main music speakers? I feel I will have to decouple and set up the speakers every time I want to listen to music and not use the arc.   i’m asking this question because I think to two 300  solely will sounds better with stereo music compared to full a surround system including the arc, where the 300 will only be providing rear sound. Does that make any sense?So again, is there a simple way to switch the speaker configuration from surround to Era only music set up?   

Dear Sonos Users, I intend to rotate the ERA300s (in diagram) to aim the inside speakers / rear channels towards my ears while its wall mounted above my head. This should also bring the reflection of the height channels closer to the listening position. Though I suspect weaker surround.Is this placement even possible as I saw the note in the guide saying that audio will stop if the speaker is at a steep angle; I am just not too sure which angle and what axis will cause this. Would love to hear your thoughts. Thank you.

Recently purchased a Sonos Amp and connected to a Samsung Q series via hdmi arc. The tv source was an option at connection and now only appears if the amp is unplugged-replugged back in. As you can imagine, this is very inconvenient.  Any suggestions on making the connection more reliable? HDMI cable is new and the amp is 3’ away from tv and an access point is 10’ away. We tried to make sure all the basics were covered. 

Hello,I’ve been waiting over a month for the Sonos era 300 wall mounts to ship. My order says they would ship by May 31 and here we are they still haven’t shipped yet. Why is this delay so long? I would really like to enjoy my Era 300 where they should be wall mounted. Any ideas when they will be back in stock?

I’ve just setup my system the arc. Plus sub 2xplay3 as rearnow should I be hearing anything from the play3 at the rear  or only when I watch surround sound moviety

My arc  isn’t. Detected by app how do I just do a reset on arc try again

Hi Everyone,I’m interested in utilizing a Sonos Beam and Mini Sub on my PC, for gaming and connecting to the rest of my home Sonos setup.  I do crafts and whatnot so sometimes I like to sync the music in all my rooms, and my office is the only place I can’t.I’ve done some research and I understand that a Beam (gen 2) will work great from my PC.  I’m unclear on how to incorporate the Mini Sub.  Anyone here tried this out or know the details on how they work together?Any help would be greatly appreciated!  I don’t want to buy the kit and then have to return it.Cheers,Zodd

This may be a dumb question but how can you tell if the uprising drivers on the Arc working when paired with the 300s?  I find that the 300s are louder than the Arc so it's a bit hard to tell.    

I recently bought hdfury Arcana for my old full hd Philips tv in combination with chromecast with tv and beam gen 2 etc. When i reset the Arcana Netflix is working full admos only Prime only DD+. I change the scaler in Arcana settings to 4k sdr 12b and change chromecast also to 4k and Prime is working again. My question is changing these settings will this harm any of my devices? Thank you.

My Sonos amp is located in my AV room and it’s wired to 2 ceiling speakers in my Gym.  I have a Sony TV in the Gym room but the AV company could not get it connected to the Amp with the Ethernet wiring. First Question: is there a way to get the TV connected to the Amp with the Ethernet wiring or a wireless connection to the Amp?Second Question: If I install a Sonos Beam to the TV (Direct TV box installed behind TV) with a HDMI cable from the TV ARC output to the Beam—-when I turn on the TV will it automatically find the Beam and the Amp —-therefore play the TV/Direct TV audio through the Beam and 2 ceiling speakers?

I have a Beam Gen 2 and paired with it are two rear surrounds (Sonos One Gen 2) and a sub (Gen 2, Sonos). The Beam G2 supports Dolby Atmos. I know Atmos adds height related audio. My question is: Is this a 5.1 set up? Or is it 7.1 (or something else) because of the Dolby Atmos? I’m not sure if just by supporting Atmos if the Beam G2 means it also has 2 extra speakers in it (hence 7.1 not 5.1 confusion) to handle that, or if it just simply means it can decode and play back Atmos sources properly.tl;dr - With a Beam G2, Sub G2, and two rear Sonos Ones G2 is my setup 5.1 or 7.1 or something else? Thanks.

I recently purchased a Sony X95K mini LED tv and geek squad attached my sonos beam to it. The beam will not play the TV audio UNLESS I follow these steps: TV and sonos OFF, apple TV and cable HDMI unplugged. TV on, sonos ON...plug only the sonos beam HDMI in connect sonos beam via the sonos app to the TV Last: plug in apple tv and cableevery time I turn the TV off, I must repeat this process if I want the beam to play the TV audio.Does anyone have a work around? It seems as if the sonos beam has to be the “priority” plug-in. I’ve read and done research that confirms this but there has to be a work around….

I have a quick question on the Sonos Sub (Gen3), paired with the Sonos Arc.When the Arc goes from idle (green light) to active (white light), the Sub makes a one-off gentle thump noise. This happens on most occasions when the system goes from idle to active. I have (factory) reset the Sub and it continues to do this.Sonos told me (having done a systems diagnostic) that this is part of the system in order to alert users to the system moving from idle to active. It wasn't there when I first bought the Sub (2.5 years ago) and has appeared in the last year (perhaps after a software update).There doesn't appear to be any obvious detrimental impact on the performance.Has anybody had experience of such a thump? It doesn’t happen when the music is playing.ThanksWarren

Question about 2 era 300 as surrounds. In 7.1 or atmos they sound great but when ever I play 5.1 dolby I get almost no sound at all out of them. I got a lot more from 5.1 with 2 ones. Is this correct or is this a bug?

I recently bought and set up both a Beam Gen 2 and Sub Mini. The Beam was set up fine and works brilliantly, however having set up the Sub Mini an hour or so later, it connected fine (although both products seemed to have issues with the NFC identification during set up - first time was fine on Sub Mini, but second time had issues). However, the Sub Mini, whilst set up went ok, has the white light on, but doesn’t make any sound (having tried with the TV and by casting music with heavy bass to the Beam).I’ve checked on my Google Wifi app and only the Beam seems to show as connected to the network. This is pretty disappointed after having decided to invest in Sonos over other home cinema systems.

I’ve added the sub mini to my network and added it to the Sonos app.  When I try to add the sub mini to my room and connect with the Beam, I get an error to check WiFi, check router, etc.  I’ve reset to factory many times.  I’ve deleted the entire system and started over.   I can connect the Beam and the Mini every time to wireless but cannot get the Mini to connect to the Beam.  I’ve turned this into Sonos but haven’t called because it’s the weekend.  Ticket 133177309

Hi All, Have had a Sonos home theatre for roughly 5 years now. Recently over the last month I have noticed the sound jumping volume when watching/streaming TV. Every so often it will jump from what seems like a quieter muddier sound to a higher volume clearer sound. I appreciate that there are other apps and the hardware controls where people can inadvertently adjust the volume without realising, but this isn’t the case. It will spike up and down over the course of an hour the exact same amount.

I have a Sonos Arc, since almost 2 moths now. Since a week (maybe since update to 15.4?), our Sonos Arc’s status LED is flashing orange and it is making a popping/clicking sound (in accord with the LED flashing) from the right speaker, every time before it commences to play audio (e.g. from TV, stream via Spotify (Sonos or Spotify app) or Airplay.I performed a factory reset, but this didn’t help.

I need 5 channel INDEPENDENT mono Sonos 300 speakers that accept the line source input WITHOUT mixing or cross communication of the 4 or 5 Sonos speakers……..as if being fed discretely from 5 channel Dolby. Can this be done. Also I need each Sonos 300 speaker to not operate in stereo mode with Left/ Right coming from each side. It needs to output from each side. In other words can the sonos 300 operate as separate conventional active speakers?

We have found the base volume level keeps changing.This is both from TV and Spotify 

I just moved my router and Sonos bridge to the other end of the house, we have a wifi point near the Sonos speakers but the right hand speaker is a long way from the bridge. The right hand speaker doesn’t seem to want to connect to the system. When I try and connect a new device it says there are none, the app has the left speaker plus ? in the Sonos room which had both. There is a beam next to the right hand speaker working fine. Can you reset everything somehow? The app on my iPad may have updated also, is this the cause of the problem? It was all working before my modem was moved,any ideas? 

I am trying to connect an amp, ray, and a sub mini all in the same room wirelessly, but every time I connect the ray or amp, it just makes a new room, but I want it all to be all connected. Any help?