Hi all,
After selling off all of my Sonos speakers (Four 5’s, a bunch of 1’s, and a few IKEA bookshelf speakers) several years ago Ive decided to jump back on into the fold with a new Home theatre setup. Just recently purchased an Arc, Sub, and Move and have been very happy with the sound quality. I’ve been having a far better experience this go around than I did several years ago. I am having one issue though that I can’t figure out…
l have an Apple TV 4K (Latest Model) connected to a 2022 Samsung Frame TV of which I have the Arc connected to with paired Sub. All are connected correctly. Arc is connected to the earc port while Apple TV to another HDMI and with high bandwidth cables etc…. Also, I do have Input signal plus turned on for all inputs on the TV.
The issue I’ve been having is that when watching video content the picture freezes intermittently for a very brief period. Probably a half a second or so. Maybe even less. Audio is fine and sounds great stays in sync and keeps playing as if nothing went wrong. Just the picture freezes ever so briefly and then starts playing correctly again as if nothing happened. Almost like a brief stutter. Happens about 4 times during a 2 hour movie I would estimate.
As for content, It happened while watching Black Mirror on Netflix through the Apple TV as well as the movie Guy Ritchie’s Covenant rented through the iTunes Store on Apple TV. Both are 4K, Dolby Atmos. I can also confirm that the Sonos App showed Atmos as playing at the time as well.
Anyone have any suggestions or guidance? Hopefully a fix as I’ve been very impressed so far (Current issue not withstanding) and was looking forward to adding some 300’s to the set up down the line. Thanks for reading!