Home theater

Just got my Ray, and hooked it up to a fairly modern Samsung TV via optical connection (Model Number : UN50J6200AFXZA ). However, I cannot configure the Samsung RF remote to use the volume buttons to control the Ray. I followed the guidance via the mobile app to add the Ray as a Home Theater device etc.The guidance says to “go back to the Universal Remote setup menu and select one of the other input devices you’ve added, like a cable box or Blu-ray player. Select the other input devices and choose Use with Home Theater. Do this for all of your active inputs.”Are there any Samsung owners out here with the same issue

My Sonos Beam is connected to my Sony Bravia TV Via the HDMI arc and I connected my  Sony Blu Ray player via HDMI1 on my TV but the audio only plays the TV Speaker and not from Beam. 

I have 2 SL1 speakers and a beam. Trying to get the best surround sound. Should they all be on the same volume or should I just have the left and right speakers on with the beam low? The beam is under the TV and in front of us. Thanks 

I’ve got a Beam Gen 2.  I’m watching Star Trek TNG on Paramount+ on Roku and I’m noticing what appears to be the oddest behavior.  It’s so odd part of me wonders if it’s in my head.  Anytime a new scene occurs that begins with dialog, the dialog is so quiet at first but then increases to a proper volume a few seconds later.  It’s especially noticeable when the previous scene ends with some kind of loud noise.  Has anyone else noticed this?  Or am I just crazy?  Or maybe both?

Hi All,I want to buy Sonos sub Gen 3 and want to use it with Onkyo NR6100.Am not sure if they can be used together. Does anybody know ? -Avinash 

I am read a few contradictory answers to this so just wanted to double check here.  I have just bought a set of Era 300s to replace the Ones that I was using as surrounds with my Arc and Sub. They are connected to WiFi and everything is working so far.  I have read that connecting then via Ethernet will improve performance so was thinking about whether it would be worth it.  And here’s where is gets confusing! I understand that the Era’s don’t have SonosNet but I’ve read that they still connect to the Arc via a private WiFi connection directly with the Arc in the same way that previous surrounds did. Is that true? Or do they now just go via the home WiFi network? I could understand that Ethernet might be better in the second scenario but if it connects directly to the Arc via WiFi then there would be no point in Ethernet.  So, if I use the Ethernet adapter on the surrounds will the WiFi on the Eras be deactivated and communication with the Arc be done via Ethernet. Or will the communic

Bonjour,  nous avons des coupures de son aléatoire, que ce soit via la tv ou via une autre sources ex:applemusic.Son diffusé sur la barre de son Arc OK, ce sont sur les deux era100 que le son  fluctue.. une cata Moderator edit: removed link to Google Drive (no access)

I need a definitive answer please.I have a Samsung TV that has a Roku stick connected to one of the HDMI ports.  I use the Roku remotes (IR remote) to control volume on the TV now.I would like to connect a Sonos Ray soundbar to this TV via an optical connection.Can the Roku IR remote still control the volume of the Ray soundbar.  I don’t want to have to use 2 remotes.Thanks

So I have 2 Sonos SLs + Sub + Arc connected to my Samsung Frame TV but only the ARC works with the TV...but all works together when playing music.  I have them grouped to a designated room.  Any suggestions on what I’m doing wrong please?  

The device did not complete the update and now it can no longer be discovered 

I have my beam gen 2 connected to my Samsung TV TU 7000 via EArc. Audio on tv is set to pass through.i am using the beam with 2x play onesIn the Sonos app it says the audio is Dolby Multichannel PCM 5.1i have tried Prime Video and Netflix, still no ATMOS. I’m using a Firecube 4k Ultra . Any help greatly appreciated.

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?

I have a Sonos soundbar connected to my TV as an external speaker. I also have two Sonos Play 1 speakers that I would like to connect to the soundbar but can’t get them connected.  

have 2 five speakers and want to add home theat 5.1 atmos 

Hi everyone. Sonos Nubie here. So I’ve looked around and I can’t seem to find a good and clear answer to my problem/question. I have a new Sonos ARC sound bar, audiosouce powered sub, and I  also have 4 in-ceiling speakers I use as surround rears and rears. These 4 speakers are powered by an aging Yamaha rx-v671 in my last setup. Is it possible to  use the Sonos arc as my LCR and power the 4 rear speakers with my Yamaha to achieve 7.1 in the Sonos environment? As well as the sub?  What Sonos devices would I need? Thank you in advance and happy holidays!!

I have a new Beam 2nd gen. It works great, sounds great, remote is connected everything works except we can't turn the TV on in the am unless we touch the sono box button, and the tv won't shut off with the remote. We have to ask Alexa or Google to shut it off. What gives?

Hi , i have disable touch control in setting on my sonos setup. On era when touching same time this three buttons ERA change led status to red and disconect from system. What is this mode? Or what function is it? 

I have a basic question about Dolby Atmos.I have a Beam Gen 2 connected to the eArc HDMI output on a Samsung Q90t. Several streaming services I watch have content with Dolby Atmos. How do I tell if the enhanced audio from Atmos is working?  I don’t know to check on either the Sonos app or the Samsung settings. Thanks for any help. 

My Beam gen 2 is faulty. Only bought it a few months ago.I'm at the end of my tether! I pause a programme & the beam goes into deep sleep mode & won't wake up!I have to reset it around 5 times a night & have to set it up again as a 'NEW Sonos.I'm flummoxed again! 

Sonos Beam Gen 2 (+Sub Mini + 2x Play 3 satellites)  + Samsung The Frame (2019)Occasionally (once a month / 6weeks or so) the Beam drops the TV signal coming via HDMI and it will not reconnect. The main manifestation is that in the Sonos App (Android), I can select TV as the input source, the app shows "TV", it connects and I can hear audio, then a couple of seconds later, with no input from me, the app shows "no audio source" and I no audio is heard from the TV. I can hit TV as many times as you like and the same behaviour is observed. I have tried rebooting the entire system (the sockets are in the wall and not reachable without removing the TV so rebooting requires killing the power to the entire room from the main fuse board). There are no firmware updates for the TV, Audio output is set to PCM.The Beam shows a solid white light but it flashes amber if I press the play/pause button.Please help sort this one out...it's incredibly frustrating as I can't even revert to TV speakers as

I have my Samsung S95B connected to my Arc via HDMI and set for eARC. On most apps, like Netflix, Prime, Apple TV+, and even Plex, ATMOS works fine - if the source is coded with ATMOS, that comes across on my Sonos system…My problem is with the Apple Music app on my Samsung TV. It will not play music in ATMOS. I know the source is in ATMOS because when I play the same album/song using the Sonos app on my iPhone, it plays in ATMOS format…I need confirmation that it should work, before I spend and more time on it. If the Apple Music app on Samsung TV will not play ATMOS for now, that’s fine - I just want to know.

I bought a brand new Sonos Ray today from Argos in the UK.The sound is working, but when I try to connect the TV remote via the app for volume control, it doesn't recognise the remote.TV Model - Bush DLED32HDSSteps to reproduce my issue.1. Open sonos app and go to Sonos Ray > Use IR > Remote Control Setup2. Click Setup TV remote and Continue3. Point my TV remote at the sonos ray and tv, press the volume + button once4. Get a message of 'your tv remote wasnt recognised. Lets set it up'5. Click continue6. Point my TV remote at the sonos ray and tv, press the volume + button 3 timesObservation: the status light on the front of the ray flashes after each button press on the tv remote7. Get a message 'We didnt detect a signal from your tv remote.8. I click 'try again' to repeat, but get the same message as step 7 each time.Things I have tried:Checked the tv manual to confirm it has an infra red remote.Checked tv settings, but cant find anything relevant.Changed tv remote batteries to

Hi,Is the Sonos Arc compatible with Sony Bravia X90J/K? Any issues anyone has noticed? I am planning to buy both.Thanks.

So after upgrading my home network, I had the option to hardware my Beam G2. Seemed like a no brainier, my WiFi was getting reasonably congested and wired is alway better when available. I also saw the option to disable WiFi, so of course I thought why not.  I spend the next two days trying to figure why no audio was coming from the Sub Mini. My 2 rear One’s were working, and they are WiFi, so I didn’t consider it was the WiFi option I disabled. I re-added the sub and the app reported everything as being connected just fine. Eventually found out that it was disabling the WiFi that was the problem. I understand now that it requires a direct connection to the Beam (odd when the much older Ones don’t, but whatever) But not reporting/warning this when you do it, and saying the system is running and connected OK, is a massive oversight for such a usually polished experience. 

Just wondering if anyone has the sonos era 300 mounted upside down, close to the celling with the sonos wall mounts as this would be my preferred choice for the layout of my room as I have lamps and a bit of a wired l shaped room. Going to be used paired with the arc and a sub gen 2 and was wondering what experience people were having. Thanks NW