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Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,108 Topics
  • 31,146 Replies
J
Jagielak
started this topic

Era 300 wall mount - Advice

Hello everyone. I need advice on the positioning of the era 300 , as they are mounted now they are an eye sore and don't like the angle of t...
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Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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6108 Topics
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FatOldSunTrending Lyricist I
asked in Home theater
Sound keeps cutting out from One SL's connected to Beam v1

I have a Beam v1 and two One SL’s in surround set up. Recently, the sound has been regularly cutting out on the One SL’s but still plays on the Beam. I’ll try to describe what happens.The sound cuts out from the One SL’s, and there’s a split-second loss of sound from the Beam. After a few seconds there’s another split-second loss of sound from the Beam, and then the One SL sound returns about one second later. This can happen a couple of times per minute, or not happen for several minutes. I’ve tried unplugging them all and also the wi-fi router but haven’t noticed any difference. Any ideas?

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1 year ago
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DukdlxContributor I
asked in Home theater
No sound from rear speakers using Apple TV

I have an Arc, Sub and 2 One SL’s for rear speakers. I listen to music using my Apple TV 4th Gen and the Apple Music app. I do not get sound from the rear speakers. However, if I listen to music using the Sonos app on my iPhone I get sound from the rear speakers. Any suggestions.

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Corry P
1 year ago
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DMDJrContributor I
asked in Home theater
Sonos Beam Not Connecting To Sonos App

Sonos app failed to connect to any components my Sonos System (Two Beams - Gen 2  & 1 Move).Followed diagnostic instructions to turn off all 3 speakers, but one of the Beams did not re-connect.  One Beam successfully connected, as did the Move.Best Buy - Geek Squad is returning tomorrow morning to troubleshoot this latest connection failure.I’m beginning to think that this Sonos purchase was a very bad idea.  I cannot trust it to work properly, it has been unstable and not dependable. Every time I open the app, I’m fearful something else will go wrong. Not a very healthy way to live!

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Corry P
1 year ago
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im.djlContributor II
asked in Home theater
Arc + Sub not reconnecting to app.

I have an Arc+Sub and Roam. The Arc+Sub keeps disconnecting from my app - for example, when I leave home and return. The Roam reconnects, but the Arc+Sub don’t. Every. Single. Time.Some suggestions on here include unplugging the routers … but I cannot do that every time, surely?Any help, please?I go into Settings, and click on “Add Product”, but my it does not find my system. It just keeps searching (see pic below), but does not find anything. Am I doing anything wrong? This is fairly recent behavior, and hugely frustrating. I’ve signed out and back in, I’ve reset the app, nothing seems to work.  

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I
1 year ago
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Koala71Contributor I
asked in Home theater
Symfonisk + Sonos Beam + Sub Mini

Hi everybody, I actually have 2 Symfonisk (gen 2).I plan to replace my TV soundbar with a Sonos Beam (gen 2) + Sonos Sub MiniI would like to know if it possible to make 2 separate listening profile like this :The 2 Symfonisk + Sub Mini to listen to music Sonos Beam + Sub Mini to listen and watch to the TV? In other words, is it possible to share the Sub Mini in 2 separate configuration? Everything is in the same room next to each other.  Thank you very much for your help Regards Olivier   

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Airgetlam
1 year ago
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airtasTrending Lyricist I
asked in Home theater
Do certain TV audio settings work with beam like volume leveling?

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Corry P
1 year ago
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paulrukContributor I
posted in Home theater
Sonos Amp w/soundbar and subwoofer connections question.

Hey AllI`m considering purchasing a Sonos Amp,Currently i have this arrangement..Currently have a soundbar with wireless sub.I`d like to get a Sonos Amp and Ray soundbar see if i can loose my old soundbar and wireless sub for a wired sub i have.Then have the amp connected to PlayStation 5 and TV, not sure best way to connect the PS5.There are two in wall hdmi cables running to the back of the tv.Also considering future adding a projector and screen which not ideal would be on another wall but am quite happy to just use bookcase speakers and the sub for sound.Just wanted to see if a) this is possible with the Sonos Amp and also b) connecting PS5&Soundbar.Thanks in advance

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jgatie
1 year ago
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Chris251188Contributor I
asked in Home theater
Faulty Playbase

My playbase suddenly stopped working after 5 years. I had it connected to my wifi, and via optical to the TV. I can find it with my phone, but unable to connect. I have tried to reset it to factory settings, but still have the same issue. Image below shows a message «check nettwork connection».  

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1 year ago
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User547377Contributor I
asked in Home theater
Golf Channel Announcers Not Audible

This is a recent issue.  We have a Playbar connected to an older Sony XBR-65850C via optical out.  We also have a Sub and two Play1s configured for surround sound. When watching tournaments on the Golf Channel, we cannot hear the announcers.  We can hear background noise - fans, players talking, etc. - through the Playbar.  I feel like this used to come through the Play1s. Commercial audio is fine. Tournament audio on network channels like CBS and NBC are fine.  If we cast from mobile app or laptop to the Sony, the audio is fine.Ideas?

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Airgetlam
1 year ago
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Akhilesh.kContributor I
asked in Home theater
Not Connecting over Ruckus Access Point

Equipment available at Client Site - JIO Router, DLink Switch and Ruckus Access Point.  error shows check your internet connecting and try again but other system works fine.Client doesn’t have additional ethernet wiring so can’t connect Sonos ARC to ethernet.  Need help If i get set setting inbetween JIO Router, D Link switch and Ruckus (R350) access Point.  urgent support Required. 

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Airgetlam
1 year ago
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Bmcoll9Contributor I
asked in Home theater
Beam Static Sound

My Sonos Beam, Gen 2, sounds crackled and static when playing TV and when using music streaming apps.  What’s the problem?

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Airgetlam
1 year ago
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SkovContributor I
asked in Home theater
connection arc and sub and loudspeaker

Helloi have an arc, sup and 2 one sl in my TV room. But I can not get them all to connect together? I want to use the 2 sl for back speakers.  when I connect the sub to sl then it disconnects to the arc. When I connect the arc to the sub the sl disconnect from the sub.hope to get some help 😊  

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S
1 year ago
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chalenContributor I
asked in Home theater
Using only Beam but Sonos app still says DD5.1

Hi!I have a Beam (1st generation) connected to my Samsung tv using ARC. The Sonos app says that it is outputting Dolby Digital 5.1 but I’m not sure if this is the correct format. Since I am only using the Beam and have not connected any surround speakers, shouldn’t this be in some other stereo format?  I just want to get the best sound from my speaker :)Thanks!Chris

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1 year ago
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Mb1985Contributor I
asked in Home theater
speaker/theatre layout in open plan basement

Hi all, we have a decent sized basement that is going to be pretty open plan. It’s pretty much an L Shape, and the plan is for one side of the L to be a home gym/workout area, the other side a TV/sofas area, and in the “corner” of the L is a bar. You’d be able to stand at the bar and look straight ahead at the TV, or look to your right and  see the gym area.for the TV set up i would plan on soundbar, sub and surrounds. Initial thought is that surrounds would be positioned focused on the sofa. However if we ever hosted a party (think super bowl or otherwise) or whatever we would expect people to be sitting at the bar or perched behind the sofas. Even home alone id probably like to be able to sit at the bar and have the tv on. So i am also not sure what to do about speaker placement. Would adding an extra “zone” for the bar (and then grouping with the TV) do the job in bringing the tv sound to the bar area? Or will this distort, cause echo, etc? Putting the surrounds back by the bar woul

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Stanley_4
1 year ago
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srosenthal33Contributor I
asked in Home theater
Sonos Beam without earc

I have an older Samsung TV without an optical port or HDMI earc or arc.  I have a brand new apple TV 4k,  What is the best way to hook this up to get the best sound?  Do I hook up Apple TV to HDMI on TV and then run a HDMI from TV to Apple TV?  Neither of my HDMI ports are arc

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jgatie
1 year ago
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KopiContributor I
asked in Home theater
Sub gen3

I have Sonos Playbase from 2017. Can I add Sub gen3 to it? Are they compatible to each other? 

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Ken_Griffiths
1 year ago