Skip to main content

Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,873 Topics
  • 35,246 Replies
G
GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
  • 1
  • 6
G
GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
  • 0
  • 14
6876 Topics
D
domgbContributor I
asked in Home theater
beam playing music but no tv

i have been using my beam for a few years. although i can still play music and i can see it is added to my tv, i can no longer hear the tv on it.i rebooted the system but had no effect changed the hdmi cable , no effect when going into the setting of my tv samsun frame i can see the anynet+ is on. i turn it off and back on and for a few seconds i can hear the sound then it stopped again.the Tv sound works fine without the beam.any advice?

481
Airgetlam
P
PG80Producer I
asked in Home theater
Missing speakers, audio dropouts

Last couple of days, during movie watching I’ve noticed that sound suddenly stops from the One SL right surround. After noticing this the sound comes and goes throughout the movie. I opened the app and there was a notification that One SL Right and Sub were not connected. It said to turn them off and on again. I did and the app said that they were connected now. Continued watching and it seemed fine for a while but then they were both disconnected again and audio dropouts started. Next thing was resetting the router. Again it seemed ok for a while but then the dropouts started. What are the next steps to fix this?Arc is connected to ethernet but the other 3 other speakers are not. The channel set in Sonos Network is channel 1 for communication between the speakers and there’s also the option for 6 and 11. Again changing between the 3 channels doesn’t seem to make a difference.

1261
Airgetlam
J
jcorroonContributor I
asked in Home theater
Sonos PLAYBAR - Control volume using TV remote control

How can I configure my Sonos PLAYBAR to be controlled using my TV remote control (Sony Bravia)?I don’t have any other Sonos products, nor do I want to have to use a different device (i.e., Sonos app on my phone) to change the volume of my TV. My Sonos PLAYBAR is not currently connected to my Wifi network. Does it need to be in order to use my TV remote to control the volume. Thanks for any help.     

10712
AjTrek1
T
theschnitzContributor I
asked in Home theater
how to set up sub in surround sound

I have a sonos arc and amp connected to two speakers and an elura sub. I can run music over the amp and it works fine, but if I try to run the amp as surround speakers the sub stops working. The documentation states that this is what happens when you do this but gives no explanation for why or how to fix it. How do I run the sub in surround mode?

3134
Ken_Griffiths
M
MarkB61Contributor I
asked in Home theater
Samsung TV losing Beam after standby

Hi, I have been using my Beam with a Samsung TV for over 2 years with no issues but iit has just started losing connection with the Beam when the TV is turned on after being on Standby. I have tried every solution offered on forums etc with no result.There is a work round by unplugging the TV and then it works OK. Obviously this isn't ideal and wonder if anyone else has a similar issue and found a solution.  

1104
M
BOL74
BOL74Avid Contributor I
asked in Home theater
Airplay and what happens….Possible problem?

Hi you Good People out there….Well,i got some questions to ask so i can get a better understanding of this. Anyway,here it goes:I have basicly tree rooms with Sonos-items. My livingroom down stairs,a livingroom upstairs and my bedroom.All these rooms got a Panasonic 10yo+ plastma-tv each. And with their 2022 Apple TV 4k( 3xPansonic tv&3xApple TV in total)Livingroom upstairs got the Cinema-setup with the Beam G2, ERA 100 and 2xSub G3….and a Arcana HDfury(the only one i got)Bedroom got ERA 100’s in stereo,and the livingroom downstairs got two pairs of Ikea BS speaker.Everything have been working ok. And i got the same issues as others when it comes to how to use the side-menu on Apple TV to dissble TV speakers,and hook off for either ERA or BS. Well you follow me so far right?Ok,the Ikea BS’es i have one pair under my tv(places where a future Ray/Beam/Ark would be located) and the other Ikea BS i bought the org stands and did a foot/base delite. And placed them in the corner like the

1859
buzz
A
AntoAndHelsContributor I
asked in Home theater
Beam (Gen 2) suddenly no sound

Hi,ok, I had a stroke 3 years ago so I hope i can put the info together! And the actual work required. Installed the Beam G2 in April 2020 and it has been perfect. Then yesterday, sound just stopped when playing from platforms such as Amazon Prime, Disney+ and local TV. The speaker does work though. I can play music from Spotify which I use via my phone.Gone into app. Unplugged Sonos, re-started, held down infinity button, re set up app. It made that humming noise to confirm it was good to go. It says the system is set up correctly, big tick on the Sonos logo when looking at all available apps on the TV. What am I missing? Besides a chunk of brain. HaThanksAnthony

9583
A
B
Batigirl61Contributor I
asked in Home theater
ERA 100 & AMP not working for surround

I just bought the Amp, the sub and 2 Era 100.  All is working except the Era 100 for surround. I have tried everything and cannot get it to work. The crazy part is that I had bought the Arc over the weekend with the AMP as surround and that worked great except that the Quality of sound from the Arc was poor compared to the existing non-SONOS wall speakers. Anyways, long story short, I returned the Arc, and then used the AMP as my front speakers with my existing wall speakers, and then added the sub plus the Era 100 for surround (rear).  Surround will not work with the Era 100 in this configuration.  Not sure what else to try.  Any ideas before I choose to run back to the store and replace my whole set up with a trusted reliable brand like BOSE?

19129
Corry P
A
Anthony moroContributor I
asked in Home theater
video de démonstrations

Bonjour j’aimerai savoir si quelqu’un aurait les vidéo de démonstrations que sonos présente en magasin. merci beaucoup  Moderator edit:Google Translate-Hello I would like to know if anyone has the demonstration videos that sonos presents in store.Thanks a lot

525
A
B
blazejContributor II
asked in Home theater
TV sound problem(sonos ARC)

sound from Sonos Arc is ok when playing netflix or hbo max, but NOT when playing sound from the TV, any idea why?, everything is connected properly to the TV as netflix and hbo max work ok

1261
106rallye
A
algerganez23Contributor I
asked in Home theater
What is preventing my Sub G1 from connecting?

Hello,My subwoofer keeps expiring unexpectedly.As in, it briefly turns off before turning back on. When I stop and restart it, it always starts. It seems to happen more frequently when I play it at medium to low volumes.What are your thoughts?  Moderator edit: Corrected autocorrected “subscription” to “subwoofer”. 

623
Airgetlam
K
KHunterContributor I
posted in Home theater
Sub gen 2 No power

I registered my sub gen 2 in Feb 2019 and all was well until the sub showed no power. After a call to the sonos support team and an investigation it was a proven fault in the unit all I was offered was a 30% discount voucher on future sonos products. Considering the premium price point of Sonos products, I had hoped for a longer lifespan and greater reliability. 1300 AUD albeit with a 30% discount for a sub that lasts 4 years (in my experience) doesn’t make any sense for me.

942
K
B
baz3986Contributor I
asked in Home theater
Sonos beam gen 2 issues

I got delivery of my beam 2 on the 6th and have the 5.1 setup with sub and one SLs which is great.Ive had an issue twice now with my beam going full volume sounding like a machine guns going off in my livingroom which is unbearable, especially for my dog 😅 and I’ve unplugged it straight away. Once plugged back in it’s fine.The first time was when connecting the beam to my TV but the hdmi had not yet been plugged into the unit, so power on only, 2nd time was when I had paused the tv for a few minutes.I will submit a diagnostic to Sonos next week when I can contact support but thought in the meantime I’d check if this is something anyone else has had issues with as I can’t find anything online?Thanks in advance 🎵

931248
Corry P
L
Luc45Trending Lyricist I
posted in Home theater
Beam Gen 2 - sudden full volume hammering sound

Hi everyone,Last week I got a Beam Gen 2 + Sub Gen 3 to replace my Beam Gen 1. So far everything's been running smoothly. Then today when I was listening to music with said setup while working a sudden hammering sound interrupted the music. The noise must have been at full volume despite the volume limit which I set to 40%. I jumped up from the couch and instantly pulled the plug. Music kept playing in the adjacent dining room on a pair of One/One SL for a bit before it stopped.I tried to find the problem online and only found this video. This is exactly what I experienced with my Beam as well. However, this video does not give a good idea of how loud this really was.Since I couldn't find a solution online, I called the support hotline. The lady on the phone told me, that such a problem has not come up yet. She asked me to replug the Beam and let some music play. After just a few minutes the noise interrupted the music again. So at least the support lady had some impression of it and I

962793
Corry P
J
jdickemannContributor I
asked in Home theater
Sonos amp + Epson Home Cinema 1080P Projector + Roku Ultra

Hello, I’m looking to hook up roku ultra to Epson Home Cinema 1080P Projector to sonos amp but unable to get sound out of speakers.  Currently I have HDMI 1 on projector to roku ultra and HDMI 2 going to sonos amp.  I look on sonos S2 app for configuration but unable to find the connection.  Any help would great. Thank you!

3014
J
P
petersoundContributor I
asked in Home theater
one SLs don’t sound like surrounds anymore

My One SLs all of a sudden essentially just sound like main speakers (similar to my ARC); whereas previously they were more for surrounds/rear speakers. I’ve removed them and added them back in but still no change. Any idea on what is causing that?

733
P
P
Pablo PMContributor I
asked in Home theater
unable to connect for first time

Hi everyone!I am Pablo and just received my beloved Sonos beam gen 2. I have watched so many videos about how easy it is to pair it with your phone and I just can’t. The app says that any device is found. I already unplugged the Sonos and restart the rooter, but any good news. Any advice would be more than welcome. I am running out of patience and hope. Thanks in advance.  

927
P
C
christongeTrending Lyricist I
posted in Home theater
Optimum set up for this space?

I’m just moving house and I currently have the Arc, Sub Gen3 and 2 x Era 300s set up in a standard rectangle living room with a flat ceiling. Really happy and easy set up….. However my new place has 12ft vaulted ceiling and it’s a big space to fill. Ideally I would like the TV and Arc in position A but I’m also willing to consider B and C as I think it’s not a good placing for Arc. We listen to a lot of music and that’s my main use however I need to have TV and Arc in a decent position. Where should I place each speaker for optium sound? Your thoughts and advice would be really welcome…. Thanks, Chris  

1106
J
T
tamesiderContributor I
asked in Home theater
Era 300, with Arc & Sub

I have recently purchased 2 x Era300 and Cannot get Dolby Atmos sound. I tried them firstly as rear speakers to no avail. Then I tried to make them surround sound after first separating them. The system would not let me alter them to surround. Which I believe needs to be surround for Atmos to work.

6547
T
B
Bongfu23Contributor I
asked in Home theater
Arc/Sub/Era 300 and Beam/ Era 300 without Amp?

Hello,I’ve just moved countries and no longer have in-ceiling rear speakers for both my living room (arc + old sub + amp + 4 x in-ceiling rear) and bedroom setups (old beam+ amp + 4x in ceiling rear) I’m thinking of replacing the in-ceiling rears with 2 x era 300 in the living room and 2 x era 100 for the bedroom.  Would I no longer require the amps with these new setups?Apologies if it’s been asked before, tried to search for an answer.  regards,JP

1132
B
B
BRYAN_25Avid Contributor I
asked in Home theater
Audio dropouts with PLAYBAR

Hi, I am experiencing intermittent audio dropouts when streaming certain content.  Setup is FireTV stick connected to Sony TV via HDMI, then optical out from the TV to an optical splitter.  One of the outputs goes to the PLAYBAR, the other to a set of headphones.I am noticing dropouts when streaming Netflix and Hulu primarily.  These dropouts last a fraction of a second but are very noticeable when the audio is loud.  Not sure if this will work, but here’s a recording - the dropout is right about in the middle of this car engine revving.https://www.dropbox.com/scl/fi/1vxfg46pz722oygx7p7n6/sonosdropout.mp3?rlkey=zw0ons5hdpfkbc2hqys6gdh23&dl=0 I do not get these dropouts when listening to the same material on the headphones.  I have swapped the optical cables between headphones and PLAYBAR, and the problem follows the PLAYBAR regardless of which cable is used.   I found a similar thread here from about 6 months ago but with no resolution.   Any ideas?  Thanks!

1184
Corry P
B
brantleyattawayContributor I
asked in Home theater
Era 300 surrounds distance from arc

How far is too far to place the era 300s from the arc? I want to wall mount them and not stand mount them. The only way to do this is to have them 20 feet from the arc. Is that too far?

6873
Stanley_4
P
Pcman1958Contributor I
asked in Home theater
pc library on sonos arc

trying to add music library friom pc to sonos arc wireless done it before but remobed it by mistakenow cant add it always cant connecti know it plays because if i use windows cast to sonos 1 album playsi use add new share\\keith1958\Musicuser namepasswordto logon windows i use pin or fingerprint scanner but pretty sure and pass is right.i have music on drive c and drive d 

352
P
S
Svein Magnar NylundContributor I
asked in Home theater
Sonos is an absolute nightmare for wireless connection to WIFI

I use WPA2 (Wi-Fi Protected Access 2).….oh, your signal is bad.Reconnect router, unplug this, plug in that, unplug again, factory reset this, use new Sonos app, use old app, try again, could’nt connect...ugh

14603
J
M
MarkdmContributor I
asked in Home theater
playbase

Help!I can’t get my play base connected no matter what I do, app keeps saying cannot find play base but my other bits(speakers) do show up and are working.I have hardwired play base and even that isn’t picking up thanks

2732
M
Terms & ConditionsCookie settings