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Cococo
Cococo
Chromatic Producer I
February 2, 2024

Playbar dropping out when listening music

  • February 2, 2024
  • 1 reply
  • 73 views
I found this solution and no more sound cutting on the Playbar: I broadcast themusic on a Sonos one in the bathroom and then I group the Playbar in the living room. If you have another Sonos speaker in the house, try it, it's magical!
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1 reply

Sotiris C.
Sotiris C.
Sonos Staff
February 5, 2024

Hello @Cococo, welcome back!

I’m glad that you’ve resolved your audio interruptions by grouping your Sonos Playbar with your Sonos One and thank you for sharing your fix.

It would be great if this resolves everyone’s similar issue, I would mainly suggest to have a look on our Support Article Reduce wireless interference for some quick tips to troubleshoot.

If the above is not resolving your issues, I recommend to Submit Diagnostics within 10 minutes of the interruption occurring and then contact our Support team.

I hope this helps.

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