Home theater

Just bought a Beam Gen 1.  Connected it though the Arc HDMI port as the tv recognizes it.  The tV speaker doesn't emit sound anymore as it's using the Beam. No sound through the Beam.  The Beam plays music though through the Sonos and Spotify apps.   When I do the true play test it works and chimes.  What am I doing wrong?

Hi folks,Thought I would post some observations I had between the Arc and Playbase in case it would be of help to anyone. Obviously these are my own opinions, others may differ I bought the Playbase a few years ago, about 6 months before it was discontinued. That didn’t feel too great, but it’s still a nice piece of kit and looks great so I stuck with it.I’ve always had a gen2 sub and 2xPlay1s connected to the PB. At various times I have thought it was lacking somewhat in terms of presenting a “full” soundstage from the front of the room. The sub and surrounds do mask that a bit; if I turned off the sub/surrounds in the app (not unpaired) the PB sounded underwhelming. It had been Truplayed at this stage. So I eventually decided it was time for the Arc, and isn’t it a nice piece of kit!I’ve been trying all sorts of side by side comparisons but the first, with the Arc and PB unpaired from any subs/surrounds, the results were surprising. The Playbase, although a narrower soundstage did ha

Hi allI’ve recently purchased a Sonos Arc + Sub (Gen 3) and am new to the community here.The Arc is connected via eARC my Sony Bravia A80j and my Apple TV is connected to the Enhanced HDMI port.My TV is set with Audio Passthrough to AutoWhen I play content on my Apple TV that is labelled Atmos my Sonos app shows Dolby Atmos is being played on the bar - Perfect. This is the same for the Native Android TV apps.My confusion comes when I play non Atmos content like 5.1Using the native Android TV apps (Netflix & Disney+) the Sonos app indicates the Arc is playing Dolby Digital Plus 5.1Using the Apple TV apps the Sonos app shows the Arc is playing Multichannel PCM 5.1Can anyone out there please advise the difference and which is the best format. Thanks so much in advance for your responses.

I have a cheap Walmart TCL Roku TV.  I can control volume and turn tv OFF through the Sonos.But I can’t turn the TV on or operate the tv menu etc.The Beam blocks the TV IR.I should in theory be able to control everything through the BEAM correct?  It’s weird that I can turn the TV off but not otherwise control the TV (other than the volume)

I have 2 Sonos setups consisting of:Location 1Playbase Move Play 1 (3)Location 2Playbase Roam Play 1 (2) Play 3I am losing my hearing and the volume level I require to watch TV is not comfortable for my wife.  Is there a way to connect headphones to my TV/Playbase and be able to independently control the volume in the headphones from the Playbase?  Thank you.

I hooked up my cable box by HDMI into Onkyo NR 585 receiver, then HDMI into my TV. From my TV I hooked up my  ARC Sonos Beam/Ones through ARC connection.  I have speakers hooked up directly from my receiver and Sonos speakers out of the TV arc. Sound has a delay from the sonos speakers vs. receiver speakers. Any suggestions on how they can be synced together for sound without the delay???? Thanks! 

TV: 2020 model Samsung UE50TU8500UXXU Just spent the morning on support calls to both Sonos and Samsung trying to get the Arc to connect with the telly through eARC. I think we might finally have made some progress.In short, the problem was that the TV wasn’t seeing the Arc so it didn’t appear in the list of sound output options. Instead, all I could choose from was ‘TV speakers’, ‘Optical’ or ‘Bluetooth speakers’. I should’ve had the option to choose ‘Receiver (HDMI-eARC)’ too.My first call to Samsung didn’t go well (I had to explain what a Sonos Arc was) and ended up no further on. The person referred the issue to a product expert who basically said ‘There’s a compatibility issue between the Arc and some Samsung TVs’. Like, tell me something I don’t know.Their advice was to call Sonos and see what they had to say. I did, and we ran various diagnostics that all showed hardware was good and everything should be working fine. In fact, it sort of was at that point because the Arc suddenl

Yes, I'm afraid it's the old chestnut again.I've just upgraded from 1st gen. I had no problems as I was taking the audio out from sky Q into a toslink switcher via the optical adapter .I upgraded mainly for Atmos, so don't want to involve optical any more, so I'm taking HDMI from the Samsung Tv's eArc output to the Beam .As usual TV apps are no problem, but now I seem to have introduced the audio lag for Sky Q, which no end of adjustment will alleviate. Is it still a case of putting up with "normal" sound setting from Sky these days? I'm starting to think I shouldn't have bothered with the upgrade..

FolksLooking for some assistance. I’ve connected my Sonos Arc to the ARC HDMI setting on my TV.  As I understand it, my TV is able to send Dolby Digital+ (which should allow Atmos for the programmes that are streamed in Atmos) but no matter what I seem to try, I only ever achieve 5.1 per the Sonos App. This is even the case when I am absolutely certain that I’ve set the Sky Q to Dolby Digital+ and am playing a suitable programme. It’s also the case on Amazon Video (I’ve played Jack Ryan, for example). Can anyone help or advise of anything I am doing wrong? It’s driving me crazy!

Hi all , just got a new TV and I have a beam gen 2 and 2 One SL surround speakers with sky+ hd , my TV has an eArc setting in the sound menu , if I select this everything is fine but Sonos app shows different formats that it's playing , shown in the pics , which format is better to use Dolby digital plus or Dolby multi channel pcm 2.0 was itv 5.1 sky movies ? Many thanks  

I’m using an Arc with a projector, and an HDFury to get audio. 95% of the time it works but occasionally, when I turn on the projector, TV audio isn’t detected.Is there any way, either on the Arc or the HDFury, to force audio back to TV? The only thing I’ve found that works is flicking off the power to the plug strip that powers *all* of my AV kit, as I can’t get to the individual plugs. In doing so, games consoles in rest mode get powered off, which they don’t like. It would be nice to be able to do this manually.

So when I select Dolby atmos Xbox series X I get a louder sound than native tv apps. I’m not sure if this is a good thing or a bad thing

Hello,I have a TV (The Frame - Samsung) and a Video-projector.They are connected to a video amp (onkyo 609).(Multiplie sources like PC, PS5, etc.. are connected to this amp).I'm thinking of replacing my 5.1 speaker system with several Sonos speakers (Beam + Sonos One SL + Sub).Questions:Can I send the sound from my Onkyo amp, to the beam, through the S/PDIF jack? And then, is it the BEAM that synchronizes the Sub and the One SL? I've read everywhere, but I'm having trouble understanding how to send sound from the amp to the sonos ecosystem ! thanks  

I have the Sonos Beam currently connected to my TV via eARC for PS5, Netflix, movies etc. I am switching out my TV next month for the LG C1, and as this is a top gaming TV, I will also use it for PC gaming at 4K upto 120hz.For my PC to detect my Sonos as 5.1, I need a new sound card that will encode and decode 5.1 Dolby Digital. Then I will plug in the beam via optical to my PC, using the HDMI to Optical adapter. However this means unplugging the HDMI from Beam -> TV.If I buy a HDMI Switch, then have one HDMI cable to the TV, plug the HDMI to Optical adapter in the other slot, with an Optical cable to my PC, will this allow me have the Dolby Digital 5.1 sound for my PC gaming while also controlling the volume with my TV remote?

Any plans to add true 7.1 setup capabilities to the beam or arc?I would love to be able to add 2 more speakers as Front Left and Front Right Sourrounds turning the beam into a center speaker 🔊 Would be great if we see this coming in 2022

Just got my Sonos Arc. I have a 2020 Samsung Q8DT Tv from Costco. I’m planning on setting up my arc in next few days.I have read on here that a lot of people have had connectivity and sound issues with the Samsung TV…weather the sound cuts out or they are not getting the Atmos sound. I called tech support for Sonos and they say issues have been fixed.Does anyone have any info or update on this situation as I’m hoping not to have any problems when I set up the speakers?  I have an eArc HDMI port 

I want to add a 2nd Sub to my Arc (Gen 3), 2 SL (Gen3) and Sub Gen (3) system.  I know I need a minimum Gen 3 Sub to add a 2nd sub (which I have) but could I buy a 2nd hand Gen 1 Sub and add that in ?

Hi. hope someone can help cause this is driving me mad.I have a Sony Bravia tv, I have a Sonos beam attached to it via arc. Everything was working as it should until last week. I had to take tv off the wall for decorating to be done. I’ve reconnected everything today and I’m having some serious issues.Initally I was unable to get the beam to see the tv despite the tv recognised the arc was attached.so I reset the tv and beam, the beam then connected until I plugged in something else ie sky with an hdmi cable. Then the sound drops out of the beam despite being connected on the app.  Ive replaced both hdmi cables from the sky box and the beam, still no sound from the tv when connected to the beam..I feel like I’m going mad. Particularly when it was working perfectly a few days ago..please help….

Which setting should I use for ps5 or Xbox is multi channel pcm the better of the audio formats or do I change it to compressed

I have set up an Amp with a set of tower speakers and sub to a secondary TV, and I am seeing Stereo PCM in the Sonos screen.  Is this the correct audio output I should be receiving?  Dolby Digital and DTS are greyed out on my TV, so all I am able to click is Auto.  I am assuming that since I only have two speakers (plus sub), that stereo is correct?  Or am I missing something that would allow DD?

deseo saber si sonos AMP ha tenido diferentes referencias con el paso de los años o si es única el modelo y referencia actual. Esto con el fin de no ir a comprar un producto obsoleto 

Hello.  I have a Sonos Arc, Sub and 2 ONE rears.  I have no problem with surround sound coming from the rears using the TV (2.0, 5.1 or Atmos) and other devices eg mobile phone.  However, when I play a DVD through my Sony 4k Blue ray player, I don't seem to pick up much sound through the rear speakers even when the DVD I'm playing says 5.1 surround etc.  Am I doing something wrong?  Thanks. 

LG CX with latest update; Arc/Sub/Ones setup 14.0.4; and Apple TV 4k 15.3. All of these had recent updates. I now get no Dolby Atmos everything is MC PCM 7.1 not even with Apple Music anymore. I never was able to get any 5.1 Dolby versions. Any ideas what happened and how to fix? LG has pass through and eArc with Apple TV hdmi being bitstream and eArc hdmi 2 blanked out showing pcm with me unable to change. Apple TV settings haven’t changed but I am unsure if I am missing something there.  also it is really soft, like everything. I have to turn up volume to 70/80% to hear anything. 

Has anyone noticed a metallic/tinny/robotic sound from their Beam since the recent update?

Hi team , quick question , the Sonos hdmi cable I have for my beam 2 is too long , the beam sits in front of my TV and basically goes under the TV  to the hdmi socket , is it possible to coil up the hdmi cable and secure it with a velcro cable tie Or can I use any other shorter hdmi cable ?? Thanks