Home theater

This has been happening periodically. If I listen to music on the Sonos, I then lose my connection to the TV sound. I have checked the connection with the cable box to make sure it is connected to the digital—it is. I have checked the TV settings and it is set correct also for the optical. I have unplugged the optical cable and playbar for more than 10 minutes—did not work either. WTH?!? Any other ideas as to why and how to fix? Thanks

What are the room size dimensions that are ideal for Sonos Beam? I have only seen it as described as filling a small to medium room size but no actual dimensions. I can surmise what the ideal dimensions are from the standard bedroom size but has anyone seen anything from sonos with actual recommended dimensions?

At the moment im owning a yamaha ysp 2700 soundbar. Before that i had the playbar but ended up selling it cause it lacked HDMI. Now that the beam is out with hdmi im seriously considering switching back. I think the ysp 2700 is the better soundbar, but sonos is sonos. I have a rather large living room (9m by 6m) and im sitting at 4m from the soundbar. Is the beam capable of throwing sound that far in the room? Thanks 🙂

Hi Support community, my Harmony Ultimate Remote stopped controlling volume on my SONOS soundbar within the last month. Environmentally nothing has changed. Same wi-fi, same tv same tv service, etc. I have disconnected the Harmony hub and reset it, I have done the same for the remote, nothing. I even have one of the Harmony sensors right underneath the soundbar IR (not sure if it is necessary or not but I found it working best this way since I don't always have the remote facing the IR - may be in a different room). Remote controls the TV and the DirecTv box with no problem. What to do?

Hey community. I am wondering if it is possible to set things up in this arrangement in a new build. I have the idea in my mind, but I'm not sure if it actually works. In the living room, I want to set up the TV to be connected to a Playbar, then bond a Sonos Sub to it. Then where things will get funky is that I also want to bond a new Sonos Amp (powering 2 in ceiling speakers which happen to be way behind the TV) to be the surrounds. Effectively a 5.1 channel setup for the TV (as long as the 5.1ch signal is fed through the optical in to the Playbar, which decodes it to the sub and in ceiling surrounds. If this works, the idea is also that whenever I play music to this zone, it will fire up all the speakers; Playbar, Sub, and Amp (in ceiling) at the same time as well. Can a Sonos Amp even just act a part of a zone and not be its own?? Does this work? Has anyone tried something similar with a Connect:Amp, Sub, and Playbar? Also, another reason for this sort of arrangement i

I recently added a Sonos Beam to my existing Sonos setup. I moved two Sonos Play:1 to create the surround sound group and connected the Sonos Beam via the optical adapter to a Samsung UE40H5303AK TV. The audio/video source is a fourth-generation Apple TV also connected to the Samsung TV via a HDMI 2.0 cable. With the configuration: Apple TV > HDMI > Samsung TV > Optical Adapter/HDMI > Sonos Beam the audio input to the Sonos Beam (verified through status page on the iOS app) is always and only "Stereo". If "Dolby 5.1" is forced on the Apple TV instead of "Best available quality", there's no audio output at all. In this situation I assumed it was a problem of the television that does not have the audio passthrough on the HDMI. So I decided to buy an SPDIF/HDMI splitter (that supports HDMI 2.0, 4K and 3D) in order to separate the audio from the video component before entering the TV. With the configuration: > Video HDMI > Samsung

I am planning to take Sonos Beam to India from US . Is there any issues in terms of connection , Alexa and audio quality.. common issue related to Sonos Beam in India

I have tried researching this but have found very little info that wasn't very helpful. I have Playbar, Sub, and two Play 1s in rear. (5.1) I would like to add two Play 3s on either side of my Playbar to widen the origin of sound in front of me. The only way that I see to add speakers is for surround, but these Play 3s would need to play L&R sound. Is 7.1 sound supported by Sonos, or is there a way around this? I wanted to ask someone on here before I go blow $500 only to find out it doesn't work. - Thanks

I have replaced my Samsung TV with a Sony XBR65X900E unit. I have turned off the TV speakers on the Sony and have sound coming out of the Sonos playbar only. The TV remote is not controlling the volume level. The Samsung had no issue with controlling the volume. Is this a Sony design feature/issue or am I missing/misconfigured a setting on the TV.

Hi, I am setting up a new home with a 5.1 setup in the living room. The TV is inside a furniture that has a cabinet underneath, and the cabinet doors are slated for ventilation of electronics. I attached an image of the furniture,I wanted to put the Sub in the cabinet underneath the TV, But the cabinet is only 35 cm hight, so I can't put it standing. I was wondering if I can put the Sonos Sub laying flat inside the a cabinet?

I'm having 2 sonos one in stereo setup. ok-ish for music from laptop but netflix and other videos are complete desaster. They're setup through my wifi, connected to latest macbook pro and the sound is lagging by about 3s which is completely unacceptable. anything I can do?

Greetings. For the last year I have been using BOTH my DirectTV RC73 and my standard LG TV remote (not a Magic remote) to control the volume on my Playbase. It worked perfectly using either one I grabbed. However, my DirecTV remote died yesterday and I had to get a new one. I don't remember what I did originally to make them both work with the Playbase. But they did and it IS possible. Right now, I can only get either one to work, not both. Can anyone with a solution please respond with clear instructions on how I can again use both remotes to control Playbase volume. Please don't respond if you are going to say only one remote can be used at a time, etc. Thank you so very much!!

Has anyone been able to get Netflix in 5.1 audio using the Chromecast and Beam? If so, how? I have HDMI ARC to the Beam. The TV i'm using is Dolby Digital and Dolby Digital Plus compatible. Google Movies streams in 5.1 (for titles with 5.1) - confirmed with About systems report on Sonos app. Tested Netflix with Stranger things (which reportedly has 5.1) and the About System reports that the audio is stereo and no option under Audio and subtitles to change to 5.1. Thanks for anyone's help on this.

I have just purchased an LG OLED TV model C8. I have connected my Playbar using TV optical out (and I also have Play 3 surrounds and a Sub). Everything is working fine except I can’t control the volume using the TV remote - it’s greyed-out. I can only control the volume using the Sonos app on my iPhone or iPad. This is rather frustrating and inconvenient. Is there any way I can set things so that I can control volume with the TV remote. I was able to do this with my previous TV - a Samsung Smart Tv. Thanks

When are sonos going to bring an update for the Beam soundbar? Sinc issue needs sorting as does dolby digital output.

I’m trying to set up a remote control to work with a Playbar. The app keeps telling me it’s detecting button presses on my remote even when I’m not pressing buttons. The remote setup fails because the Playbar is detecting phantom button presses but not real ones. I tried this with two different remotes and did a factory reset of the Playbar, to no avail. Does anyone have suggestions on how to fix this? Thanks! Carl

I have a Panasonic OLED 65FZ950U. The HDMI cable from the beam is plugged into the ARC port on the TV. Sometimes when I turn the TV on, no sound comes from the beam. I check the TV sound setting and its set to TV, I change it to Home Cinema and a message pops up Invalid operation. I then unplug the HDMI cable from the beam, plug it back in and after a few seconds I get sound from the beam. TV HDMI input setting is set to digital. Not sure if this is a TV or Beam issue.

I have previously connected the SONOS playbar to an LG49SJ800V using community advice. Cannot connect successfully with LG55SK8000PLB. TV recognises the playbar via optical cable, but when optical is selected from sound out menu, no audio plays.

Checking what players work and which don't

My playbar has been dropping my TV audio. This problem happens to me randomly at least twice a week. I have also tried to play Pandora and I get no sound. The speakers grouped with it will play the TV audio. My diagnostic number is 126502693. Please help. I am about to get a center channel for another room and I can’t justify a Sonos if I can’t fix these issues.

Good day, Seems like im one of these lucky folks who a sales man managed to win over me... I seem to have bought 2x play 5 2x play 1 1x Sub 1x Beam The setup I was aiming is pretty simple Beam for middle and tv input sonos 5's for left and right sonos 1's rear left and right and well sub oubviously... And I seem to have passed the 30 days return... So what do i do? Is there any plans from sonos from letting us setup our own 5.1 or some day 7.1 setup? Thanks!!

So I have the JU6400 Samsung UHD TV. It has an ARC HDMI port, and 2 other HDMI ports. I connected the Beam with ARC, and Apple TV 4K on a regular (STB) HDMI port. Turned on AnyNet+ from the Samsung menu to have it see the Beam on HDMI-CEC (ARC). Except they don't want to talk to each other! I have played around with every setting on both devices to have the audio from the TV routed through a "Receiver" (Beam) option on TV, but no sound gets outputted. I have even turned off CEC control in the Apple TV settings without success. I have read multiple forums here and otherwise and tried with every possible setting, unless I am missing something obvious somewhere. ANY TIPS?? The other route I took from Optical Out from TV using the Optical-HDMI adapter. I got sound, yayyy! Except, then I got to know that the TV is programmed to not output Dolby/DTS surround sound when the input is 3rd-party HDMI input which is Apple TV in this case. Meaning, I am now listening in Stereo!! UGGHHH!

I just purchased a Sonos Playbar. Everything works perfectly. I can go to the app and play music while I’m watching TV but how do I switch back to the TV audio without turning the TV off and on?

Does anyone else have this configuration of equipment and know how to set up please

I have beam, but I use two play ones for wider stereo by silencing the beam, the paired play 1’s are in stereo as my front speakers for movies with a wider sound stage than the beam itself and sound incredible with a more immersive experience from the front. Only if Sonos would come out with a center channel! Expensive to do this but sure sounds great!