Skip to main content

No sound on Beam

  • November 1, 2018
  • 2 replies
  • 448 views

Please somebody help me! I have my beam connected to my Panasonic TX-L50b6b with sky Q. I get sound when sky q audio is set to normal but when I select DD I get no sound at all? It is really frustrating as I’m not sure what else to do???? Thanks
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Edward R
Forum|alt.badge.img+20
  • Retired Sonos Staff
  • November 9, 2018
Hi, Bart. We can certainly get to the bottom of this for you. If you could replicate the issue, then please submit a diagnostic and respond with the confirmation number, we can identify the cause. Many thanks in advance.

  • Author
  • Contributor I
  • November 12, 2018
Hi the diagnostic confirmation number is 1039712846. Thanks