My playbar is working with the TV but not showing up on my app....my surround sound speakers (2 Play 1's) not working or showing up on app but have a white light and keeps saying speakers have already been set up. Just want it to work!
Best answer by Keith N18 April 2018, 01:27
Thanks for the diagnostic report, tanyah123. Seems the PLAYBAR is even missing from the diagnostic report altogether. Is it possible to plug this device into the router using an Ethernet cable? After doing so, please submit another diagnostic report and I will be happy to take a closer look at the PLAYBAR and what the cause of this could be.
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