Home theater

Hello I am trying to get a Diagram or Instructions for the best way to Use my ARC with my setup. I have the LG OledB8 and I know HDMI2 Has The return Chan. I Currently have my Fire TV Cube in one HDMI port and my Tivo 4k Bolt in Another. I watch Mostly all movies via Kodi on my Cube. What is the Optimum Config? for everything to use the ARC for Audio and at a Minimum to Play the best I can using the Fire Cube. I understand from what I have read I might not get Dolby Atomos due to the software in my B8. I hope they fix that.   Thanks  

Opinions sought. I am going to upgrade from my Beam to an Arc. I am concerned that using the Arc in current position of the Beam will essentially undermine getting the best from the Arc. (I am unlikely to change the current layout in the near future) Currently the Beam is mounted under my TV on the wall. The TV is a little deeper along with the  wall mount (than usual) and the screen face is about 12 cm out from wall. The Beam sits about 18 cm below the TV. To complicate things further, above the TV/Beam location is a recessed ceiling light (see attached image). So you have the ceiling, but also an oblong “well” 45 cm’s deep starting 70 cm from the vertical wall (window is 1m wide x 1.5m long). The ceiling would be 1.7m from the top of the Arc if it is located where the Beam currently is.   If I place the Arc here with these non ideal room elements, am i basically hobbling the arc’s acoustics (& dolby atmos). Or am I over-worrying?  Thanks   David

I plan on mounting my TV and placing the Arc on my entertainment center, which is 53 centimeters. I know Sonos has stated a minimum distance 10 centimeters but is there a maximum distance the arc can be placed under the television set?  How high can my TV be mounted without distorting the audio from the arc? 

I have 20 days left to return my Arc and continue to hear harshness in the treble, lack of midrange, and the unpleasant subtleties when listening to music over movies.  With all of the comments, posts, and quotes from the community … there are issues with Arc, hardware and/or software related, with or without the Sub, software update 12.1 and/or Trueplay with or without an older iPhone.  Houston we have a problem. I’m interested hearing from Arc owners who are enjoying their purchase.  Owners who have either owned a Playbar or Playbase in the past.  Maybe I’m crazy or I truly have a defective unit that needs replacement.  I’m looking for a sign of hope that will keep me from flat out returning my Arc thus severing the head of my Sonos ecosystem. For owners happy with their Arc … where you at??    

Hi! I have the Playbar and it works great, since the Arc came out I’ve been thinking on making the upgrade. My concern is that my tv is mounted on a custom designed shelve, and the Playbar is under it I another enclosed shelve, with a “roof”. And the way Atmos work it may not in this configuration? I’m attaching a photo so you can see what I mean. Thanks!    

I have just purchased new Sonos arc soundbar. The dialogue appears a little harsh at times. Is this normal?    

I’m not sure why is says on the website up to 49 inches for TV for the Beam?

Hi All First post here. I have a new Sony Bravia and just purchased a Beam for a bit extra depth which it very good at. However there is a small but noticeable Sync issue between Lip Movement and Sound output. Im using the ARC port on the Sony, Sound output is Dolby 5.1. I have found the Sync option in the Sonos App (which was on 0) however moving it upwards makes the effect significantly worse. I've turned off the Sony “ClearAudio+” Option which i think has helped a little. I cant find any other option to set \ Modify. I am using the supplied HDMI cable would a better cable help..? The Sonos App needs a Negative setting for Sync which it currently dosnt have this would sort it out. There seem to be an awfull lot of complaints and posts about this issue are Sonos listening to us all is anything being done... ?? Thoughts Paul

Beam setup for volume control by bell Fibe remote worked fine, now doesn’t. Remote setup says a remote is already configured. If I try to set up a different remote the beam can’t detect the button push. Help?

I’m interested in buying an Arc but have a bit of an odd shaped room.  Starring at the tv, it has the following characteristics:  To the left, a wall  To the right, a 1.5ft lip beyond which is our open-to-above staircase  Behind the couch (facing the tv) is 50% half-wall with a pillar, and the balance is open to the kitchen  Ceiling- normal 9ft ceilings This is obviously not ideal for virtual surround- but would it eliminate all surround and Atmos functionality?  Also, sound traveling in the direction of the staircase tends to amplify and become louder upstairs (see point 2)- would the side firing speakers contribute to this a great deal?  or would Sonos true play sense the lack of wall here (and behind the couch) and adjust accordingly?  Would it still be worth purchasing?   Thanks, Zab  

I got my Arc yesterday. Connected via HDMI ARC and no passthrough at all from LG C6 TV of anything other than DD5.1. Not entirely unexpected but really disappointing nonetheless. I have to say though even 5.1 sounds fantastic compared to my old Playbase. I tried the secondary HDMI Audio only out from my Oppo player and get no audio from this (nixing at least one cunning plan). As others have said the Arc needs the handshaking that HDMI ARC does and not just a HDMI out. I have lots of HiRes sources capable of putting out Dolby Atmos but the Arc will only take a signal via my TV which is the bottleneck. I am not replacing the TV anytime soon so I have to hope the LPCM update might give me access to some of what the Arc can really do. Till then - it’s giving me some of the best 5.1 I’ve heard in a long time...

Is it worth replacing my playbase for the arc??? All my sound goes though 2 optical leeds ( xbox 1 & sky q box)  Cheers 👍👍

I have been unable to get my Tivo Bolt remote to control my Sonos Arc volume/mute functions.  I have unsuccessfully tried solutions for the Playbar.  Any help would be welcomed.  Thank you.

Hi, I have purchased at SONOS ARC to compliment my LG OLED55CX to make the most of its Dolby Atmos ability. Unfortunately the ARC will obscure the bottom (2” approx) of the TV screen. I am after recommendations for a desktop stand (VESA 300 x 200) I can purchase to overcome this problem. Hopefully someone in the community can help. Thanks in advance.

Can Sonos please consider introducing an option to switch off CEC? I prefer to control the volume via simple IR (infrared) rather then using CEC which does not alway work well between different brands. E.g. using the mute button sometimes result in showing the mute logo on the tv screen even when mute is off and sound is playing.   

I've recently purchased a SONOS Beam and I'd like to add a couple of SONOS Ones to the mix for surround sound for watching movies and playing games etc. I'd ideally like to place the speakers in the top corners of my room (see circles marked in pic)  Anyone have any thoughts?  I obviously want a good sound but I'm unsure as to whether placing the speakers here will have any negative impact.  Audiophiles assemble!  

I already have a Sonos surround/home theater system built on a Playbase, sub, and two One rear speakers. I got this set-up to replace a failing Bose wireless 5.1 surround system, not realizing it was dependent on an optical sound input, with no HDMI input option, and have never been fully satisfied with it. So I was excited to learn about the ARC (and discover what the HDMI (ARC) input on my Samsung TV is for). I ordered a white ARC soundbar from Amazon on June 20. Amazon showed the release date as July 6 and promised delivery by July 8. Looking forward to it, I upgraded to the Sonos 2 app and read all the set-up info online to minimize headaches on arrival. July 6 came and went with no shipment notification from Amazon. Ditto for July 7. Today I received a notification that shipment would be delayed until sometime between July 30 and Aug. 19. I’m patient. I can wait. But I’m disappointed, and wondering what’s the holdup. Is Sonos so flooded for orders for the ARC soundbar that they ca

The volume on my remote is no longer working.  It was working and has just stopped.  I have tried 2 different articles to replace the remote and reprogram my shaw remote to relearn but neither have resolved my problem.  This is challenging for anyone to watch tv that doesnt have the sonos app available to them.

  So my Sonos Arc just arrived and the sound is very impressive so far coming from a dedicated 5.1 HT setup. I went to test my PS4 and enable DD 5.1 from the PS4's sound settings via HDMI and now there seems to be a significant delay from the on screen actions and the sound coming out. There is no delay when selecting PCM which is 2.0, but I purchased this system to have surround sound... especially in games. Internal apps, Nvidia Shield, etc work fine with DD+. PS4 is connected to a LG C7 which is then connected to the ARC via ARC. Coming from a deciated 5.1 setup with a dedicated AMP, there were no issues or delays with this same setup. Looks like this a known Sonos issue back to 2017?, really?, and still doesnt seem to be any solution?. The ARC doesnt even have an optical port so cant even carry a second audio signal from the PS4's optical port which seems what most people have resulted to. Does anyone know of a fix?, otherwise might have to put the Arc/ Play Ones back and in

I have an ARC and have an existing B&W subwoofer and want to move to a 5.1 setup.  I’m also planning to buy a couple of One SL’s as surrounds but wondering if I can buy an Sonos Amp and use that as the .1 (with my B&W sub).  I’d rather not have to buy a Sonus sub

Hello, I have recently set up my LG OLED CX with Sonos Arc. I followed the below and getting Dolby Atmos showing on the Sonos app but still I don’t think it’s Atmos I am hearing. Any help would greatly appreciated.    4K eARC HDMI connected to eARC port from tv to Sonos. tv internal sound turned off Digital audio output - pass-through  DTV audio setting - Auto eARC turned on I am using it in a small room and did the initial setup for true play. With or without this setting Atmos is not fathomable.    please suggest.    cheers

We just had our first SONOS ARC delivered and have started putting it through “real” use.  Unfortunately we cannot even get out of the starting gate.   The connectivity limitations make it near impossible to use any differently than our 2 aging SONOS PLAYBARs.   We have tested using several different devices including 4 smart TVs (Sony and LG with eARC and ARC), Blueray player, Broadband TV set-top box, Media PC and Apple TV.  Some of these were just to ‘see if it works’ and not used normally. Here’s the catch - the extremely limited audio formats make the SONOS ARC impossible to use via an ARC or eARC.

I like the look of the new Arc. Sonos seems to be catching up but they always seem to be a step behind. There doesn't seem to be a HDMI in for a Dolby Atmos device, like the Apple TV. I take it that means a lot of people will need to also buy a new TV, adding to the cost. Am I correct in thinking that my not that old Sony TV will not pass through Dolby Atmos over HDMI from my Apple TV as the TV is not Dolby Atmos even though the Apple TV is? I'm thinking a newer TV is also required with a newer HDMI port?

Hello, I am new to the Sonos family and decided to jump in by purchasing the Arc and Sub (Gen 3). The system sounds amazing when it works. Unfortunately, I cannot keep the Sub connected and working. The only solution that I have found is to remove the Sub and then add it back to the system.  It will work for a few hours and then the Sub will disappear. If I use the “find missing product” feature - it will find the Sub but the Sub will not function as it should - the light turns white as if everything is fine...the Arc takes the bass out of it’s mix but the Sub never functions properly. I have repeated the process of deleting the Sub and adding it back multiple times. I really want to like this system but getting it to work is incredibly frustrating. My system is completely wireless. I have tried changing the 2.4 channel coming from the router; I have power cycled everything. The sub is about 2 feet from the Arc if that makes a difference. I don’t know what else to do. I have tried s

I just recently purchased a SHIELD TV Pro. I've had my ARC since launch and everything has worked fine on all other sources (ATV 4K, Internal TV apps). I have my ARC connected via eARC to my LG GX. I'm not getting any system sounds, but I am getting sounds from Kodi. Other apps such as YouTube do not have any sound at all. I haven't messed with the audio settings on my SHIELD, but I don't see anything that would be symptomatic of causing only Kodi to initiate sound and not the other apps.  My only thought is that the LG GX recently updated to support LPCM through eARC and I know there are compatibility issues between the ARC and the eARC capable LG OLEDs. Any help would be appreciated!